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Superprotect letter updateEdit

Hi Krd,

Along with more hundreds of others, you recently signed Letter to Wikimedia Foundation: Superprotect and Media Viewer, which I wrote.

Today, we have 562 signatures here on Meta, and another 61 on change.org, for a total of 623 signatures. Volunteers have fully translated it into 16 languages, and begun other translations. This far exceeds my most optimistic hopes about how many might sign the letter -- I would have been pleased to gain 200 siguatures -- but new signatures continue to come.

I believe this is a significant moment for Wikimedia and Wikipedia. Very rarely have I seen large numbers of people from multiple language and project communities speak with a unified voice. As I understand it, we are unified in a desire for the Wikimedia Foundation to respect -- in actions, in addition to words -- the will of the community who has built the Wikimedia projects for the benefit of all humanity. I strongly believe it is possible to innovate and improve our software tools, together with the Wikimedia Foundation. But substantial changes are necessary in order for us to work together smoothly and productively. I believe this letter identifies important actions that will strongly support those changes.

Have you been discussing these issues in your local community? If so, I think we would all appreciate an update (on the letter's talk page) about how those discussions have gone, and what people are saying. If not, please be bold and start a discussoin on your Village Pump, or in any other venue your project uses -- and then leave a summary of what kind of response you get on the letter's talk page.

Finally, what do you think is the right time, and the right way, to deliver this letter? We could set a date, or establish a threshold of signatures. I have some ideas, but am open to suggestions.

Thank you for your engagement on this issue, and please stay in touch. -Pete F (talk) 18:31, 26 August 2014 (UTC)

OTRS adminEdit

I've been busy lately due to the holidays, but I see you've been promoted as an OTRS admin. Congrats!   Trijnsteltalk 12:36, 3 January 2015 (UTC)

Thank you. Promotion is nothing but the permission to do even more work. :) --Krd 14:35, 3 January 2015 (UTC)

FiledelinkerbotEdit

Hi Krd. I was pointed by -revi to contact you regarding this thread I've opened in our VP. We're doing file cleanup here at Meta, but once files are deleted, the red links stay in the pages until somebody manually removes them. I was wondering if you could be so kind to run your service in this project too. If yes, I think we all would be very happy. Currently the number of pages with red file links has 1,000+ pages. Thanks in advance for your answer and please allow me to send you seasonal greetings as well. Best regards, -- M\A 21:49, 23 December 2014 (UTC)

Unlink files on local deletion log, unlink files on Commons deletion log, or remove all file redlinks regardless of their origin (which is usually more then 1+2)? In which namespaces? --Krd 08:39, 24 December 2014 (UTC)
Hi Krd. Thanks for your reply. For now I had in mind just parsing our local deletion log and then removing those links. However I also think that it'd be good if all red links could be removed regardless their origin. For files from commons, CommonsDelinker seems to be working for now here at Meta. Best regards. -- M\A 18:21, 24 December 2014 (UTC)
Ok. As said at en:User talk:Krd#Filedelinkerbot, I'd like to rewrite some parts of the code first, which I hope to be done until end of January. --Krd 08:19, 27 December 2014 (UTC)

Summary: It has been request to run this bot for local unlinks at metawiki, kowiki and hewiki. Implementation sadly is delayed due to tasks of higher prio. I try to give it a start at metawiki within February 2015. --Krd 03:37, 20 January 2015 (UTC)

No problem with kowiki delayed, (local upload is restricted to uploaders and sysops only, and uploaders are chosen manually) but if possible please delink already-existing broken filelinks. — Revi 04:23, 20 January 2015 (UTC)
@-revi: I made some test edits, please verify at ko:특수:기여/Filedelinkerbot --Krd 15:13, 2 March 2015 (UTC)
@ערן: hewiki is ready for testing, too. --Krd 18:05, 3 March 2015 (UTC)
Krd, thank you. Would it be possible to run it for a limited run (50 edits or 3 days) on hewiki? thanks, eranroz (talk) 19:19, 3 March 2015 (UTC)
There are three options: a) local deletions b) commons deletions c) removing file redlinks regardless of their origin. Which shall be activated? --Krd 21:14, 3 March 2015 (UTC)
For now only b. Thanks, eranroz (talk) 22:50, 3 March 2015 (UTC)
Activated now, please keep an eye on the bot's contributions. --Krd 22:54, 3 March 2015 (UTC)
Looks fine, please set editsummary to 봇: 존재하지 않는 파일 (filename) 삭제 and open a BRFA. Local crat will handle it soon. — regards, Revi 17:15, 5 March 2015 (UTC)
I changed the edit summary now. Can I please ask you to create the BRFA for me? I cannot even read the letters, and I'm not sure I could handle it correctly. Thank you! --Krd 17:33, 5 March 2015 (UTC)

OTRS flag for ZacheEdit

Hello, I noticed that User:Zache is not a member of the OTRS global group yet, although his name was deleted from the volunteering page. However User:Makele-90 who was deleted from the list at the same time got the flag. Zache didn't get approved or you just forget to request the flag for him? --Stryn (talk) 06:22, 10 March 2015 (UTC)

Hi Stryn. There are some other possibilities, e.g. he has been accepted but the acceptance process is not complete, or he has been accepted but doesn't have access to the permissions queues and doesn't need the global flag. For ANON reasons I'm not going to disclose which is the case here, but thank you for the reminder. --Krd 07:18, 10 March 2015 (UTC)
Of course, thank you. Stryn (talk) 09:06, 10 March 2015 (UTC)
Yeah, i sent my real name and other information today morning so things was pending because that. --Zache (talk

OTRS global flagEdit

Hi Krd, thank you for approval my apply. Since I have access into permissions queues, maybe I should have an OTRS global group rights. Thank you. --minhhuy (talk) 14:49, 20 March 2015 (UTC)

Hi Minh Huy. Although we are not in a hurry I'm going to request it shortly. --Krd 14:52, 20 March 2015 (UTC)

Please sign new Wikimedia confidentiality agreement for nonpublic information by 31 DecemberEdit

This is a message from the Wikimedia Foundation. Translations are available.

As you may know, the Wikimedia Foundation Board of Trustees approved a new "Access to nonpublic information policy" on 25 April 2014 after a community consultation. The former policy has remained in place until the new policy could be implemented. That implementation work is now being done, and we are beginning the transition to the new policy.

An important part of that transition is helping volunteers like you sign the required confidentiality agreement. All Wikimedia volunteers with access to nonpublic information are required to sign this new agreement, and we have prepared some documentation to help you do so.

The Wikimedia Foundation is requiring that OTRS volunteers sign the new confidentiality agreement by 31 December 2015 to retain their access. You are receiving this email because you have been identified as an OTRS volunteer and are required to sign the confidentiality agreement under the new policy. If you do not sign the new confidentiality agreement by 31 December 2015, you will lose your OTRS access. OTRS volunteers have a specific agreement available, if you have recently signed the general confidentiality agreement for another role (such as CheckUser or Oversight), you do not need to sign the general agreement again, but you will still need to sign the OTRS agreement.

Signing the confidentiality agreement for nonpublic information is conducted and tracked using Legalpad on Phabricator. We have prepared a guide on Meta-Wiki to help you create your Phabricator account and sign the new agreement: Confidentiality agreement for nonpublic information/How to sign

If you have any questions or experience any problems while signing the new agreement, please visit this talk page or email me (gvarnum wikimedia.org). Again, please sign this confidentiality agreement by 31 December 2015 to retain your OTRS access. If you do not wish to retain this access, please let me know and we will forward your request to the appropriate individuals.

Thank you,
Gregory Varnum (User:GVarnum-WMF), Wikimedia Foundation

Posted by the MediaWiki message delivery 21:20, 28 September 2015 (UTC) • TranslateGet help

OTRS flagEdit

Dear Krd,

please remove me from the list of OTRS agents. Due to several new tasks in my "real" life, I really do not have the time to participate actively as OTRS agent. Thanks in advance. --Nastoshka (talk) 22:39, 20 November 2015 (UTC)

  Done, thank you for your service! --Krd 01:49, 21 November 2015 (UTC)

Unblock meEdit

Hello! please unblock my IP address on Commons. It was caught by range block because Open proxy. Thanks, --Septian Hadi (talk) 12:52, 9 December 2015 (UTC)

Dear Septian Hadi. There range was blocked for a good reason and I cannot remove it until good reasons have been presented. --Krd 14:00, 9 December 2015 (UTC)

OTRSEdit

@Ruy Pugliesi: As was discussed on OTRS project page, I signed the Confidentiality agreement for nonpublic information under a former username. I was unable to join my new account with phabricator, so it must seems that I didn't signed it.Angus Guilherme (talk) 23:23, 1 January 2016 (UTC)

Hi. Happy new year to y'all!
@GVarnum-WMF and Krd: can you please take a look at this?
Thanks, Ruy Pugliesi 01:20, 2 January 2016 (UTC)
Of course we will look into this, but I need assistance from another admin so this will need a few hours. Sorry. --Krd 08:00, 2 January 2016 (UTC)
No problem, I sent an e-mail to Rj0060 too. Angus Guilherme (talk) 11:31, 2 January 2016 (UTC)
@Angus Guilherme: Your account has been reopened now. --Krd 07:42, 3 January 2016 (UTC)
Thanks. I updated our list. Removed 4 users.Angus Guilherme (talk) 13:16, 3 January 2016 (UTC)

global OTRS-memberEdit

Hi! Please, return my rights of OTRS. Thanks Vitor Mazuco Msg 14:05, 3 January 2016 (UTC)

Dear Vitor Mazuco. Did you sign the OTRS Confidentiality Agreement? --Krd 19:17, 3 January 2016 (UTC)
Yes, of course. Vitor Mazuco Msg 17:59, 4 January 2016 (UTC)
Please provide more information. When did you sign which document using which phabricator account? At the required document L32 and it's translations I currently don't see your signature. --Krd 18:02, 4 January 2016 (UTC)
Humm I thought that I already sign. Please, check now? Thanks. Vitor Mazuco Msg 21:42, 4 January 2016 (UTC)
Your account has been reopened. --Krd 08:31, 5 January 2016 (UTC)
Thanks very much! Vitor Mazuco Msg 10:59, 5 January 2016 (UTC)

global OTRS-memberEdit

Krd Hi , Sorry, I do not speak English and used a translator to write.

I guess I was confused with the signing of OTRS Users Confidentiality Agreement - Nonpublic Information and for some reason did not send.

Yesterday talk to GVarnum - WMF By explaining the problem and returned to phabricator, to try to verify finally I signed the document.

Now he says: You signed this document on Sun, Jan 3, 6:10 PM.

I apologize for any inconvenience caused but I had several tickets which had saved in tracking.

As your system Note withdraw me , you think I may request to activate again as OTRS agent . I appreciate your help very much.

Best regards, Edmenb ( Mensajes ) Wikipedia en Español 18:57, 4 January 2016 (UTC)

Your account has been reopened. --Krd 08:39, 5 January 2016 (UTC)
Thanks, reactivated my account. Hug Edmenb ( Mensajes ) Wikipedia en Español 12:48, 5 January 2016 (UTC)

Changing name of OTRSEdit

Hi, I am OTRS volunteer and my name is Gabriel Evans there. I would like to change it to Gábor Egri. May I ask you to do it? Thank you. --Regasterios (talk) 20:50, 8 January 2016 (UTC)

Done. --Krd 06:17, 9 January 2016 (UTC)

I have a question.Edit

Allow me to get this straight: have I been confirmed? If so, do I use the same login details as I do for ENWIKI and Meta for the OTRS system? Thanks, --Chesnaught555 (talk) 20:03, 22 February 2016 (UTC)

Hello Chesnaught555. Up to now it has only been confirmed that we received your application email. You will get an email reply with when a decision has been made. This normally happens between 7 and 10 days after your application. --Krd 07:44, 23 February 2016 (UTC)
Ah, indeed. Thank you for your reply. Best, --Chesnaught555 (talk) 17:51, 23 February 2016 (UTC)

otrs queue request for Turkish wikimedians user groupEdit

Hello, we have sent an email to otrs admins list requesting establishment of a wmtr@ OTRS queue ,we haven't received an answer yet. Could you confirm the status of our request? Thanks. --HakanIST (talk) 11:46, 29 February 2016 (UTC)

HakanIST, sorry for the delay. The e-mail has been received and will be processed shortly, at latest tomorrow. --Krd 11:48, 29 February 2016 (UTC)

global otrs memberEdit

Please restore the OTRS permission. As far as I know I have signed all kinds of agreements (L32 says You signed this document on Sep 30 2015, 1:41 PM.). --grin 12:16, 8 April 2016 (UTC)

Hi grin. Your OTRS access is still open, although the access to the info and permissions roles has been removed regarding the OTRS/Activity policy, as announce by email at Fri Dec 25 09:00:26 2015 and Fri Mar 25 08:42:29 2016.
Thanks. This is weird since I believe I have been answering some tickets in the last 6 months, and I do not see any sign of the email. Apart from reapplying (which I'd appreciate getting done since there's a ticket waiting for me) I'd like your help to track down those emails. Which address/method have you used or what was the sender/from of these emails? Thank you. --grin 10:17, 11 April 2016 (UTC)
It seems you posted a new application which is already being handled by another admin, so I step back to not create confusion. Please let me know if you need further assistance. --Krd 07:23, 12 April 2016 (UTC)

OTRS accessEdit

Hi! Please, remove my OTRS access. Thanks. --Ochilov (talk) 04:29, 29 April 2016 (UTC)

Done. --Krd 04:56, 29 April 2016 (UTC)


OTRSEdit

Tell you what: I'll give it a look over. --Bddpaux (talk) 16:41, 13 May 2016 (UTC)

WIKIMEDIA OTRSEdit

hello why I can't to login to wikimedia orts? from ticket?Murbaut (talk) 22:36, 13 June 2016 (UTC)

Hi Murbaut. Your application is still in progress. You will be contacted by e-mail as soon as a decision has been made. --Krd 06:27, 14 June 2016 (UTC)

otrEdit

Hello , Have you been to approve my request or not in otrs note : i become an administrator in the wiki Arab News, so I need be member in otrs for The answer to users' or Unidentified requests

--«izoozo» talk 17:00, 19 August 2016 (UTC)
Dear Izoozo. Your application has been processed and the answer was sent to you be e-mail a few days ago. If there are any questions, please reply by e-mail if possible. Thank you. --Krd 06:59, 22 August 2016 (UTC)

OTRSEdit

Hello, my request for OTRS has been approved? i dont recieved any email, its normal? یاس (talk) 08:23, 7 September 2016 (UTC)

Hello. No, it has been confirmed that your e-mail has been received and the application is now in progress. Please give us a few days. Thank you. --Krd 08:25, 7 September 2016 (UTC)
np, thank you for fast reply :) I'm waiting for you. یاس (talk) 08:30, 7 September 2016 (UTC)

OTRSEdit

I've seen that you've removed my request at the ORTS volunteering page. Please clarify your decision. Thanks! WikiPancake (talk) 13:45, 20 October 2016 (UTC)

Please see your e-mail. --Krd 13:46, 20 October 2016 (UTC)
Thanks for letting me know, I'll apply when I become older! (More or less.) WikiPancake (talk) 13:50, 20 October 2016 (UTC)

Steward_requests/Global_permissions#Add global OTRS member for タチコマ robotEdit

Per that I ask you to process my bulk requests or fix the elated abuse filter at Commons. -- とある白い猫 chi? 15:33, 29 November 2016 (UTC)

Just an FYI I started this: Commons:COM:VP#Scripted & automated tasks on human accounts. -- とある白い猫 chi? 15:40, 29 November 2016 (UTC)
Thank you for information, but I don't see any consensus arising there as you appear to refuse all advice and only make your WP:POINT. Sorry. --Krd 18:08, 29 November 2016 (UTC)
What is the point that I am making? Your advice so far is "use your human account like a bot" which contradicts consensus on bot accounts. -- とある白い猫 chi? 10:29, 1 December 2016 (UTC)

MailEdit

Mz7 (talk) 16:35, 20 December 2016 (UTC)

@Mz7: No e-mail found, please send again. --Krd 17:53, 20 December 2016 (UTC)
Hmm, I've tried again. Mz7 (talk) 19:48, 20 December 2016 (UTC)
Seen and replied. --Krd 19:57, 20 December 2016 (UTC)


Filedelinkerbot mass editing signaturesEdit

Hello. As you can see in the contribs of your bot, it has been mass editing user signatures of AlvaroMolina's after a file has been deleted. Since signatures are not meant to be edited, this might be something you want to look at. --Vogone (talk) 21:31, 17 December 2016 (UTC)

Thank you for reverting the edits. Sadly I have no idea how to avoid this. Advice welcome. --Krd 07:33, 18 December 2016 (UTC)

HelpEdit

Hi, This is Iqbal Hossain from Bangladesh. I applied for the OTRS volunteer and you know this. But the fact is, while I am going to sent mail to volunteers-otrs-at-wikimedia.org, it was not sent. Now what can I do to sent mail. Please give me some suggestions. --- --Iqsrb722 (talk) 08:53, 25 December 2016 (UTC)

Please send to "volunteers-otrs@wikimedia.org". --Krd 11:40, 25 December 2016 (UTC)

OTRS volunteering requestEdit

Hey there. I see that you removed[1] my OTRS request, and I'm curious if I was denied. If so, for what reason, seeing as there was not one in the edit summary. Thank you. Boomer Vial (talk) 13:29, 1 March 2017 (UTC)

Hello Boomer Vial. You have got an e-mail at that time. --Krd 13:30, 1 March 2017 (UTC)
  Noted Thank you. Boomer Vial (talk) 13:33, 1 March 2017 (UTC)

OTRS volunteering requestEdit

Hi had applied for volunteering at OTRS and have sent in the email too but have still not received a token.Please do let me know if you have received my mail thank you.FITINDIA (talk) 16:24, 22 March 2017 (UTC)

Done. --Krd 17:17, 22 March 2017 (UTC)
Thank you.FITINDIA (talk) 18:08, 22 March 2017 (UTC)

OTRS login credentialEdit

I received confirmation two days ago, but I can't login using my Wikimedia password. How do I login?
acagastya  ✉ Dicere Aliquid :) 00:11, 24 March 2017 (UTC)

You got confirmation that your application has been received. You will get an e-mail answer as soon as your application has been processed. --Krd 06:19, 24 March 2017 (UTC)
Okay.
acagastya  ✉ Dicere Aliquid :) 18:04, 24 March 2017 (UTC)

Adding my account to the OTRS volunteers listEdit

Hi, I have just received the credentials to my OTRS account. Therefore, I have set up both my OTRS account and the OTRS volunteer's wiki account, but my username is still to be added to the OTRS volunteers list. Could you please do it yourself, or can I do it myself? Greetings.--Ad crumenam (talk) 12:57, 2 May 2017 (UTC)

Which list exactly? --Krd 13:03, 2 May 2017 (UTC)
This one. Thanks in advance.--Ad crumenam (talk) 13:22, 2 May 2017 (UTC)
No. This list will be updated by OTRS admins regularly and is not intended to be up to the minute. But you can add yourself to OTRS/Personnel if you like. --Krd 13:26, 2 May 2017 (UTC)
Ok, I have already done it. Thanks a lot.--Ad crumenam (talk) 14:51, 2 May 2017 (UTC)

Notifying German Wikipedia about cross-wiki/interwiki search resultsEdit

Hello again, Krd. Aside from the OTRS mess, I wonder whether you can help me translate the below draft for de:Wikipedia:Projektdiskussion. I want to notify the community about the cross-wiki search results going live.

Hello, community of German Wikipedia. For notification, the search results from the following sister projects—Wikivoyage, Wikiversity, Wikinews, Wikibooks, Wikiquote, Wiktionary, Wikisource, and multimedia results from Wikimedia Commonsare now implemented and live. Simply type either "Deutschland" or "Berlin", and you'll see the results. Neither Wikispecies nor Wikidata is included at the moment, but including the search results from those projects are considered. Please feel free to share your thoughts. You may propose which sister project to include or exclude. Thank you.

I would like your opinions on the above draft for improvements please before posting the German translation. Thanks. --George Ho (talk) 00:30, 26 June 2017 (UTC)

Amended draft. --George Ho (talk) 04:40, 26 June 2017 (UTC)

I'd say feel free to post it there in English, likely there is somebody who can translate it. --Krd 05:56, 26 June 2017 (UTC)
Created and then transcluded w:de:Wikipedia:Projektdiskussion/Interwiki search results from sister projects now active (need translation please). --George Ho (talk) 14:14, 26 June 2017 (UTC)

OTRSEdit

Hi, any idea about how much of a time span is spent for accepting/rejecting a volunteer application?Cheers:)Winged Blades of Godric (talk) 18:53, 30 July 2017 (UTC)

It differs from case to case, but 7 day could be a good reference. Are you in a hurry? --Krd 05:27, 31 July 2017 (UTC)
Obviously no hurry!Just a gen. query.:)Winged Blades of Godric (talk) 04:26, 1 August 2017 (UTC)

OTRS accessEdit

Hello. I applied for OTRS access on 11 Sept 2017. Afterwards, I received the email reply on 19 Sept 2017 which list out a request for me to sign the confidentiality agreement. According to the system, I signed the mentioned agreement on 19 Sept 2017. I didn't recevie any feedback afterards. May I know about the status of my request? Thank you.--Zest (talk) 06:19, 12 November 2017 (UTC)

After you have signed you have to reply by e-mail and add the request data. This can only be handled by e-mail. --Krd 07:05, 12 November 2017 (UTC)
Your e-mail has now been received. --Krd 07:51, 12 November 2017 (UTC)

OTRS graphEdit

Hi, https://tools.wmflabs.org/krdbot/otrs/info-small.png is very useful but I've never ever been able to find info-it, whose colour is to my eye practically identical to half a dozen others. Is there some easy way to make it more readable? I've looked for a way to make areas dashed/dotted in various ways but I didn't quickly find one. http://tools.medialab.sciences-po.fr/iwanthue/ for 38 colours seems to produce a better set than the current (when selecting "all colours"), could it be worth trying? --Nemo 19:53, 25 November 2017 (UTC)

I have now changed the palette. Although it definitely looks ugly, perhaps its better readable this way. Another approach could be to split the graphs for the small info queues into two or three images. Whatever you suggest.--Krd 07:40, 26 November 2017 (UTC)
Hm yes, maybe better now but I'm not sure. Splitting the graph in three is definitely the best solution, because making 38 colours distinguishable is an almost impossible task (up to 8 it's easy; around 20, most systems give up). But I don't want to add to your maintenance burden! --Nemo 09:04, 26 November 2017 (UTC)
I will revert the change and split the graphs (actually create additional split graphs) as soon as possible. May take some days due to holiday. --Krd 21:21, 26 November 2017 (UTC)
See: https://tools.wmflabs.org/krdbot/otrs/info-small.html --Krd 11:31, 27 November 2017 (UTC)
That's great! Thanks. Nemo 15:41, 27 November 2017 (UTC)


OTRSEdit

Hey Krd, I was wondering if you forgot to request global permission for my OTRS? Or is there something else that needs to be done on my end? Thanks! Nihlus 10:00, 7 December 2017 (UTC)

The global permission does not apply to your account. --Krd 10:07, 7 December 2017 (UTC)
Ah, okay. I get it now. It seems to be reserved for those with access to the permissions queue. Thanks! Nihlus 10:16, 7 December 2017 (UTC)

OTRS EmailEdit

Hello Krd, I have applied for OTRS permissions and I did sent an email to the volunteers email address as per the instructions. Could you please check again? Thank you -عمرو (talk) 12:04, 29 December 2017 (UTC)

Now received, thank you. --Krd 12:05, 29 December 2017 (UTC)

OTRSEdit

Dear Krd,

please elaborate the removal of userrights [2]. I have not been consulted. I have used the OTRS system in the past 6 months [3], [4] and have replied to emails from the Dutch list when asked. What is going on? From what groups have I been removed?

Sincerely, Taketa (talk) 12:35, 28 March 2018 (UTC)

Answered by e-mail. --Krd 12:40, 28 March 2018 (UTC)

OTRSEdit

What's going on? Sp5uhe (talk) 06:57, 8 July 2018 (UTC)

Check your e-mail, please. --Krd 07:18, 8 July 2018 (UTC)
I do not see any new messages in my mailbox. Can you send again? Sp5uhe (talk) 11:38, 8 July 2018 (UTC)
Done. --Krd 14:51, 8 July 2018 (UTC)

OTRS RequestEdit

Hi User:Krd,

As I see this edit on the OTRS request page you have removed my email confirmation ticket which was added by @Ruthven: at this edit. Please look in this. --Tiven2240 (talk) 03:00, 21 July 2018 (UTC)

The template has been changed and running applications have been adapted accordingly. No need to worry. --Krd 05:18, 21 July 2018 (UTC)
I have replied to your OTRS email. Please do the necessary. --Tiven2240 (talk) 02:27, 24 July 2018 (UTC)

OTRS/Volunteering- Mervat requestEdit

Hello, hope you are ding well. What's happened in Mervat request? 13:58, 19 October 2018 (UTC)

Hello. The user has received a response. We usually don't disclose the results of application to the public. --Krd 16:31, 19 October 2018 (UTC)

Kowiki botEdit

Hello, Your bot flag request in Korean Wikipedia has been approved. Regards,--*Youngjin (talk) 18:05, 19 October 2018 (UTC)

Thank you. --Krd 04:36, 20 October 2018 (UTC)

PleaseEdit

see these two threads; concerned with the Ombudsman Commission. Your opinion is solicited:-) Winged Blades of Godric (talk) 14:15, 7 February 2019 (UTC)

As you may have noticed, I already commented there. --Krd 14:16, 7 February 2019 (UTC)
There's another thread which has been linked.Winged Blades of Godric (talk) 14:20, 7 February 2019 (UTC)
Thank you. --Krd 14:26, 7 February 2019 (UTC)

OTRSEdit

Dear Kdr, I don't understand why you have requested the removal of my access as a global OTRS member. Could you point out the reasons? Regards, Banfield - Reclamos aquí 12:03, 16 February 2019 (UTC)

Same for me. Perhaps I missed something (how to sign the CA). Zetud (talk) 12:15, 16 February 2019 (UTC)
Done, I've signed. Can you please restore my access? Zetud (talk) 12:28, 16 February 2019 (UTC)
Dear Banfield, please see: Confidentiality agreement for nonpublic information/How to sign. --Krd 12:33, 16 February 2019 (UTC)
Thanks Krd. I've signed the agreement. Is this enough to have my account activated again? Best, Banfield - Reclamos aquí 03:17, 17 February 2019 (UTC)
Hi Krd, I signed the agreement. Groetjes --Neozoon (talk) 22:44, 16 February 2019 (UTC)
  Done --Krd 07:53, 17 February 2019 (UTC)
Sorry, I was on vacations, it's summer in my country, I just sign both documents. Please restore my OTRS access. Regards!!! Esteban (talk) 18:13, 7 March 2019 (UTC)

OTRS memberEdit

Hello.What do I do to become an OTRS member?--Turkmen talk 14:10, 29 March 2019 (UTC)

OTRS/Volunteering --Krd 14:16, 29 March 2019 (UTC)
Thank you.--Turkmen talk 17:41, 29 March 2019 (UTC)

OTRS accountEdit

hi Krd, I don't know why you request to remove me from OTRS team? --Ibrahim.ID 11:17, 15 October 2019 (UTC)

Hello. Your account has been closed for inactivity, please check your e-mails. --Krd 11:24, 15 October 2019 (UTC)
thank you Krd --Ibrahim.ID 03:43, 16 October 2019 (UTC)

Congratulations, Dear Administrator!Edit

Deutsch | English | español | français | italiano | 한국어 | Nederlands | português | русский | العربية | edit

Congratulations, Krd! You now have the rights of an administrator on Meta-Wiki. Please take a moment to read the Meta:Administrators page and watchlist related pages (in particular Meta:Requests for help from a sysop or bureaucrat, and Meta:Requests for deletion, but also Talk:Spam blacklist and Talk:Interwiki map), before launching yourself into page deletions, page protections, account blockings, or modifications of protected pages. The majority of the actions of administrators can be reversed by the other admins, except for history merges which must thus be treated with particular care. Please feel free to join us on IRC: #wikimedia-adminconnect. You may find Commons:Guide to adminship to be useful reading although it doesn't always completely apply here at Meta. Please also check or add your entry to Meta:Administrators#List of administrators and the Template:List of administrators. You're also allowed to subscribe the metawiki admins private mailing list (to confirm your subscription please email me using the Special:EmailUser function). Again, congratulations and welcome to the team. —MarcoAurelio (talk) 15:46, 10 November 2019 (UTC)

Thank you! --Krd 16:08, 10 November 2019 (UTC)

Krd...Edit

... why do you have approve me from none to autopatroled? Nieuwsgierige Gebruiker (talk) 10:51, 26 December 2019 (UTC)

I'm sorry. If there is anything against I'm happy to revert that. Please advise. --Krd 12:27, 26 December 2019 (UTC)
I accept your excuses. But the reason why I asked why you approved me from none to autopatroled was because there's no other wiki that trust me as example file mover (my CA and archived discussion). Nieuwsgierige Gebruiker (talk) 14:59, 26 December 2019 (UTC)
I have now reverted that. Again, sorry for the trouble. --Krd 15:06, 26 December 2019 (UTC)
No problem. Nieuwsgierige Gebruiker (talk) 15:06, 26 December 2019 (UTC)

CongratulationsEdit

for being elected as a steward!   4nn1l2 (talk) 07:04, 1 March 2020 (UTC)

Thank you! --Krd 11:34, 1 March 2020 (UTC)

Template:Access to nonpublic personal data policy signed ‎ Edit

You should normalize the username (preferably also automatically normalize it in {{Sr-request}}): replace _ to space and make the first letter uppercase. The list currently have a username not normalized (mys 721tx).--GZWDer (talk) 17:30, 29 March 2020 (UTC)

Hello. I think this is done now. Correction follows with the next update. --Krd 17:46, 29 March 2020 (UTC)

Closing of OTRS accountEdit

Hi! I was pinged twice here and saw no discussion on the issue. It's true I haven't been very active lately as an OTRS volunteer, so maybe it was for the best. But normally when people are pinged, one's input is welcome. Not here, it seems. And now I can't even access this linked page, as my OTRS account has been closed. That was a bit interesting.

Well, if my (infrequent) help isn't needed anymore, be it. That gives me more time for my other projects at svwp, cawp, WD and Commons. All the best.  --Paracel63 (talk) 12:46, 14 April 2020 (UTC)

Dear Paracel63, your account has been closed per OTRS/Activity policy at 11 Apr, and you have been pinged by e-mail at Mar 29 and Apr 2. --Krd 12:53, 14 April 2020 (UTC)
OK, I can see this archived page (still no active discussion). Those pinging e-mails must have got lost in the traffic. Now I leave all this behind me, as I've completely lost interest in the issue.--Paracel63 (talk) 12:59, 14 April 2020 (UTC)

OTRSEdit

Hi! I had signed the OTRS users confidentiality agreement and  I had replied the email and provide information. Could you help me create OTRS account?--May♡♡→♡℃Talk 17:11, 7 May 2020 (UTC)

WiktionaryEdit

Hello, I would like to edit a locked page in the czech wiktionary, unfortunately I can't edit it - it is locked. Thank you for your help. --Hwwo (talk) 07:51, 17 June 2020 (UTC)

Please advise which kind of help is requested. --Krd 07:57, 17 June 2020 (UTC)
I am not autoconfirmed user, therefore I can't edit it. --Hwwo (talk) 07:59, 17 June 2020 (UTC)
You will usually be autoconfirmed 4 days after account creation. --Krd 08:01, 17 June 2020 (UTC)
But I would like to edit that article today. --Hwwo (talk) 08:05, 17 June 2020 (UTC)
In the meantime, you can assign me confirmed user rights for a few days or weeks? --Hwwo (talk) 08:13, 17 June 2020 (UTC)

SchleewoonEdit

Hello, Krd. You may want to check out Schleewoon's first edit after you unlocked their account. Added a link to raftingtara.com, the site they were locked by Sotiale for spamming in first place. Suffusion of Yellow (talk) 19:20, 22 June 2020 (UTC)

Hello, thanks for the notice. In the current case this is a reference, which we require for Wikipedia articles. I don't see anything wrong with that, in case the reference supports the relevant article section. If I'm mistaken please advise. --Krd 06:04, 23 June 2020 (UTC)
The sole purpose of this account has been to add links to a commercial rafting guide, to eight different projects and counting. The obvious intent is to drive traffic to the site, or improve its search engine ranking. I don't know the local policy, but en:WP:REFSPAM is still spam. Suffusion of Yellow (talk) 19:48, 23 June 2020 (UTC)
I understand your point, but I cannot see spam in a single edit, which also has already been reverted. --Krd 06:10, 24 June 2020 (UTC)

Thank youEdit

Thank you for the GIBPE flag.--FdP (talk) 16:11, 9 July 2020 (UTC)

OTRSEdit

Hello Krd. Just a quick question. Was there a particular reason why you removed my request here without a word? Thanks, IWI (chat) 12:36, 26 July 2020 (UTC)

Never mind. Read the email. Thanks, IWI (chat) 12:40, 26 July 2020 (UTC)

Permissions on WikiEdit

Hello, can you help me request some user groups to be added to the Wiki i am in. The only usergroup in sw.wiktionary is IP block exception, I don’t know any thing on phab and how to create tasks e.t.c. Since its a dictionary Autopatrolled Rollbacker, Mover and Patroller . I have already discussed with the only active user. Cheers Synoman Barris (talk) 10:49, 12 October 2020 (UTC)

If you are the only active user, what is that needed for? I suggest to delay this until there is an active community. --Krd 11:35, 12 October 2020 (UTC)

OTRS member caught as a meatpuppet of a global banned userEdit

Greetings Krd,

Recently, this user here was recently blocked in pt.wiki (see here) because he admitted to do edits and not block socks of the global banned User:Quintinense. Following this block discussion, the community has decided to desysop him and, due the implications of an user doing "favors" to a globally banned user, I've requested the global block of his account.

For your knowledge

Regards. --EVinente (talk) 21:26, 20 October 2020 (UTC)

Hello. This has now been handled. --Krd 07:00, 22 October 2020 (UTC)

AutopatrolledEdit

Hi Krd, I wanted to know how do we apply for autopatroller permissions on Meta? I'm a leading member of the Dehalvi Wikimedia User Group, and mainly edit on English Wikipedia where I'm an AfC, NPP and pending changes reviewer. Having the autopatrolled status could help me a lot and would reduce the pressure on regular patrollers. I understand related meta policies. May you grant me this flag? Thank you! ─ The Aafī (talk) 19:19, 15 November 2020 (UTC)

I'm not sure what is the most correct way for that request, but I've set this now for you. --Krd 07:45, 16 November 2020 (UTC)

Infobox templateEdit

Hi there! I kinda need a help of adding legal status in the Wikimedia Community User Group Malaysia infobox. I did add it but seems like it doesn't appear there and I'm not sure if it have relations with the translate code in the template. Can you help me adding them? I'd like to add in the template about the group as non-governmental organization and also it's registration number. Please let me know if you could. Thank you. WAqil (WMYS) (talk) 03:19, 24 November 2020 (UTC)

Hello. Sadly I don't yet get what you like to achieve, please provide more details. --Krd 07:59, 24 November 2020 (UTC)

AutopatrolledEdit

Can I request autopatrolled here? BlackWidowMovie0 (talk) 16:22, 12 January 2021 (UTC)

You can, but I refuse that. For another opinion feel free to request at Meta:Requests for help from a sysop or bureaucrat. --Krd 16:30, 12 January 2021 (UTC)

About Global IP block ExemptEdit

Almost all my VPN's ip was blocked globally and it is really more difficult for me to edit Wikimedia projects. I am really sorry for abusing several accounts on the Simple Wikipedia. I promise I won't that anymore and I would rather make good changes. Could you give me this permission again? Or until I was unblocked on Simple Wikipedia? Thanks. Matttest (talk) 02:35, 27 January 2021 (UTC)

I think it's obvious that we cannot provide a block exemption to users with abuse history. --Krd 06:56, 27 January 2021 (UTC)
How about if a user won't abuse anymore and rather make good changes? I am sorry to disturb you, but I could not edit wikimedia projects anymore when my VPN's ip was all blocked.--Matttest (talk) 01:20, 28 January 2021 (UTC)
Please feel free to request at: Steward requests/Global permissions#Requests for global IP block exemption and/or appeal your existing block. --Krd 10:55, 28 January 2021 (UTC)

ResignationEdit

Hi Krd. Just wanted to let you know I'm sad to see you resigned, you did very valuable work, especially on OTRS. Take care and talk to you later. Trijnsteltalk 11:41, 7 February 2021 (UTC)

Hi, thank you for pointing out. --Krd 15:58, 7 February 2021 (UTC)

About OTRS RequsetEdit

Dear Krd,

Hello, I made a reply in the reply letter of OTRS volunteer application recently, which stated my email address and name.

Do I need to do anything else?

Thanks!

Sincerely,
海の向こうは敵だ!
06:59, 20 February 2021 (UTC)

Hello. Please be patient. --Krd 07:16, 20 February 2021 (UTC)
OK, I see. Thank you for your reply!--海の向こうは敵だ! 10:10, 20 February 2021 (UTC)

OTRSEdit

Hi Krd,

Could I please request restorations to Commons queues access as it would help as I do get requests for undeletion of images that have received emails. As a Commons admin I am active on no permission images. Thank you. Warm regards. --- FitIndia Talk Admin on Commons 02:40, 9 March 2021 (UTC)

Please see OTRS/Activity policy and let me know your conclusion. --Krd 07:02, 9 March 2021 (UTC)
Had a look and I think I will reapply in the near future when am ready to be more active. Thank you. - FitIndia Talk Admin on Commons 05:23, 10 March 2021 (UTC)

HiEdit

I'm so sorry to know that you resigned. Thank you for all the help and quick reply. I believe you deserve some peace after all of this. Violetbonmua (talk) 19:41, 17 March 2021 (UTC)

Global OTRSEdit

Why did you ask for my global OTRS to be removed? Atsme📞📧 09:36, 17 January 2021 (UTC)

Dear Atsme, your OTRS account has been closed today as you have been inactive on OTRS and didn't react to related reminder e-mails. --Krd 09:39, 17 January 2021 (UTC)
The Holidays, my work on en.WP, COVID have been distractions, but I do follow and participate on OTRS.en.l - I customarily watch my account, and while I may not be as active as others, I do contribute. This was not fair, and I want my permissions back because I do help at Commons when I can and check-in at my dashboard when I'm not snowed under at en.WP. I never received any reminder email. Where did you send them? Atsme📞📧 09:57, 17 January 2021 (UTC)
I've answered by Wikimail. --Krd 10:07, 17 January 2021 (UTC)
Yes, you originally used an old email address that should not appear anywhere on Meta, or Wikipedia globally. You had no business requesting that my OTRS permissions be removed. Please fix what you did. Atsme📞📧 10:20, 17 January 2021 (UTC) Adding - IOW, you originally sent to the wrong email address. 10:23, 17 January 2021 (UTC)
Sadly we have been unable to detect that your e-mail address on OTRS was no longer correct. Anyway the OTRS/Activity policy remains valid. Your complaint has been noted, and will be evaluated by an uninvolved OTRS admin. --Krd 10:54, 17 January 2021 (UTC)
Sadly, the failure to acknowledge my changed email address is not my fault, and I have been active - just not to your expectations. You wrongfully requested that my permissions be removed, and I have lodged a complaint against you. You were wrong. Atsme📞📧 11:21, 17 January 2021 (UTC)
@Atsme Is it possible to calm down a little, this discussion is getting a little heated. Calmly giving your points will help a lot. Camouflaged Mirage (talk) 11:25, 17 January 2021 (UTC)
Apologies, but it was not a pleasant thing for me to awaken to on a Sunday morning while doing my rounds online and being unable to login to my OTRS account. It's a sinking feeling, which is something I don't need in these troubled times of COVID and other stress related factors. Atsme📞📧 11:39, 17 January 2021 (UTC)
  • Krd - what am I supposed to do now to fix what happened? Can you please provide a link or instructions? It was always my intention to remain active, and as I've explained, my lack of recent activity was partially due to the fact that our agent staffing is much better now and what used to be a perpetual backlog of unanswered tickets has dwindled. Given that the notice went to a non-current email address, I agree with Sphilbrick and believe the best option would be for OTRS to update my email address (but it appears that was recently done because I received an email from you) and start the clock over. Please advise. Atsme📞📧 14:07, 18 January 2021 (UTC)
    As said above, your objection to the inactivity removal has already been presented to the group of OTRS admins for feedback and decision. I don't know anything that can be done from my side to speed this up. --Krd 14:35, 18 January 2021 (UTC)
    Ok, thank you. Atsme📞📧 19:33, 18 January 2021 (UTC)
  • Hi, Krd - by any chance, were you able to correct the issue with my email address so that I can receive notices? I see that you removed my name from the list of volunteers on Feb 1st so does that indicate a decision by the OTRS admins to not restore my status? Atsme📞📧 13:35, 2 February 2021 (UTC)
You have been removed from OTRS as inactive per policy during routine process. What we are discussing is if reinstating is an option. I said above that I offer to leave this decision up to another OTRS admin, as I had the impression that you felt being treated in any unfair or out of policy way. Sadly there is no decision from any uninvolved admin yet, so there is no update here. --Krd 14:40, 2 February 2021 (UTC)
Thank you for your explanation. I'm just anxious to get back to work, especially now that I have some extra time on my hands to deal with tickets, although I've been pretty active on the permissions end of OTRS, licensing, copyvio, and helping users with uploads before they become tickets. I considered it a preventative measure to reduce the number of tickets that wind up at permissions/OTRS. Unfortunately, there's no way to document that type of work. All of this could have been avoided had I simply received your emails in the beginning. I would like to know for certain that the email address that OTRS has on file now is the correct one so that the same problem doesn't reoccur. I'm assuming that it has been changed because you sent me notice of removing that right. I just don't understand why the old address was used for the notices and did not update when I updated META, OTRS, the listservs, Commons, & en.WP; it's a head scratcher. Atsme📞📧 19:30, 2 February 2021 (UTC)

Krd, you did the same thing to me last year after I had joined OTRS almost five years earlier in response to a request for help. Although I found the OTRS instructions sketchy and unclaimed tickets difficult to find (the same few clerks seemed to claim most of the tickets, which then seemed to languish in the queue), I would log in about once a month, search for an open ticket and answer it. I received only one email notification of "inactivity"; I logged into OTRS, but the next time I tried to log in the screen said that my account had been closed. I guess OTRS has plenty of help, because this is not how you retain volunteers; I certainly won't offer my services again. Miniapolis 19:37, 5 April 2021 (UTC)

OTRS AZEdit

Hello Krd. We, as the Azerbaijani Wikipedia community, want to create an Azerbaijani-language branch of OTRS. Is this possible? When you search for "Azerbaijan" on OTRS, tickets related to the topic appear. I think these are some of the tickets, so if we look deeper, additional tickets may appear. Wikipedia is also frequently shared in the Azerbaijani segment of social networks. That is, people are looking for answers to their questions. As the Azerbaijani Wikipedia community, we want to have an official e-mail address. A consensus has been reached on the issue.--Turkmen talk 18:02, 3 April 2021 (UTC)

We are of ccourse happy to create an e-mail address for this. --Krd 20:32, 3 April 2021 (UTC)
I am currently working at OTRS (tr-info and renamers queue). Can you create an "OTRS-az" section and add me there? I will also announce the creation of OTRS-az on the "village pumb" page. And I invite users who want to work in OTRS to the "OTRS/Volunteering" page.Is it appropriate? --Turkmen talk 22:15, 3 April 2021 (UTC)
If there is no special need for hurry, please let's delay this until 14. April when the migration is done. Agents can already apply as outlined. --Krd 13:08, 6 April 2021 (UTC)
Okay. Turkmen talk 19:56, 6 April 2021 (UTC)
Hello again. If the migration is over, can I announce in the village pumb? Can I redirect users to the OTRS/Volunteering page?--Turkmen talk 19:41, 14 April 2021 (UTC)
Yes please. --Krd 04:43, 15 April 2021 (UTC)
I announced. Thank you for your attention and help.--Turkmen talk 12:07, 15 April 2021 (UTC)
People who are already on OTRS please request additional access via OTRS wiki. Your application at OTRS/Volunteering is not required. --Krd 12:14, 15 April 2021 (UTC)
Okay. I applied on the Administrator requests page.--Turkmen talk 17:50, 15 April 2021 (UTC)
Return to the user page of "Krd/archive".