Mental health resources
This page lists helplines for people in need of immediate mental help support during a mental health crisis. If there is an immediate concern of harm to yourself or someone else, please connect with the Trust and Safety team immediately following the emergency process. If you are injured or in immediate danger, call your local emergency services. |
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Resources | Helplines | Emergency numbers | Term Glossary |
The Wikimedia Foundation Trust and Safety team maintains this list of helplines for anyone either needing support during a personal crisis, or who knows someone who may need that support. Give someone a link to this page if you believe it could help them.
Add any suggestions for this list (especially for countries with no or few options already) on the talk page; please do not add them directly to this list yourself.
Worldwide edit
- Befrienders.org A world wide network of volunteers and non-profits to provide emotional support
- Samaritans A UK based charity who is willing to support people (in English) from anywhere in the world
- Email: jo@samaritans.org
Australia edit
General Crisis Support & Suicide Hotline edit
- Lifeline offering wide-range crisis support & suicide prevention
- Phone: 13 11 14
- Hotline staffed 24 hours, every day
- Calls via mobile phone are free and will not use phone credits
- Deaf/HoH and translation services available
- Online chat
- 24 hours, every day.
- Resources for finding help
- Phone: 13 11 14
LGBTQIA support edit
QLife available "3:00pm to midnight in your state, around Australia, every day."
- Phone: 1800 184 527
- Online Chat
- Email: ask
qlife
org
au
Support for Children, Teens & Young Adults edit
- Help for children ages 5–12
- Help for teens ages 13–17
- Help for young adults ages 17–25
- Phone: 1800 55 1800
- Free call – Staffed 24/7
- Email: counsellor
kidshelpline
com
au (Answered 8am to 10pm daily)
- Webchat Open 24/7 – 365 days
Austria edit
General Crisis Support & Suicide Hotline edit
Telefonseelsorge Österreich Telephone Hotline for crisis support
- Phone: 142
- 24-hour emotional support telephone hotline, chat support (you need to make an appointment) and e-mail support.
Bangladesh edit
General Crisis Support & Suicide Hotline edit
National Emergency Helpline: Service by Bangladesh Police Telephone Hotline for crisis support
- Phone: 999
National Helpline Centre for Violence against Women and Children: Service by Ministry by Women and Children Affairs, Government of Bangladesh Telephone Hotline for crisis support
- Phone: 109
National Child Helpline: Service by Department of Social Service, Government of Bangladesh Telephone Hotline for crisis support
- Phone: 1098
National helpline center for violence against women: Service by Ministry by Women and Children Affairs, Government of Bangladesh Telephone Hotline for crisis support
- Phone: 10921
Kaan Pete Roi: Service by volunteer non-profit helpline for emotional support and suicide prevention Telephone Hotline for crisis support
- Phone: 01779554391, 01779554392, 01688709965, 01688709966, 01852035634, 01985275286, 01852035634
Belgium edit
General Crisis Support & Suicide Hotline edit
Télé-accueil Telephone Hotline for crisis support in French language
- Phone: 107
- 24-hour emotional support telephone hotline
- Centre de Prévention du Suicide: 24/7 hotline for the French-language region of Belgium
- Phone: 0800 32 123
Tele-Onthaal Telephone Hotline for crisis support in Dutch language
- Phone: 106
- 24-hour emotional support telephone hotline
- De Zelfmoordlijn: 24/7 hotline for the Dutch-language region of Belgium
- Phone: 1813
- Website: https://www.zelfmoord1813.be/ – live chat available at some limited times (17h – 0h).
Telefonhilfe Telephone Hotline for crisis support in German language
- Phone: 108
- 24-hour emotional support telephone hotline
Canada edit
General Crisis Support & Suicide Hotline edit
Suicide Prevention Canada Find local crisis support centers in your Province
Support for Children, Teens & Young Adults edit
Kids Help Phone supporting kids, teens and young adults 20 and under. Available in English and French
- Phone: 1-800-668-6868
- Free call – Staffed 24/7
- Live online chat Open 24/7
- Crisis Textline: text HOME to 686868
Youth Line (LGBTQ+ youth 16 to 29 years old)
Text +1 647-694-4275 Sunday to Friday, 4:00pm to 9:30pm (EST)
Wellness Together Canada https://www.wellnesstogether.ca/en-CA Immediate Crisis Support Youth: text “WELLNESS” to 686868
Adults: text “WELLNESS” to 741741
Front Line Workers” text “FRONTLINE” to 741741
Indigenous people can also reach out to Hope for Wellness at 1-855-242-3310
Talk Suicide Canada Call 1.833.456.4566 | Toll free | 24/7/365 Text 45645 | 4pm to midnight ET https://talksuicide.ca/
China edit
General Crisis Support & Suicide Hotline edit
- Phone: 800-810-1117 or 010-82951332
- 24-hour emotional support hotline
Czech Republic edit
General Crisis Support & Suicide Hotline edit
Modrálinka Telephone Hotline for crisis support
- Phone: 549 241 010 or 608 902 410 (mobile)
- email: help@modralinka.cz
- Skype: modralinka
- 24-hour emotional support telephone hotline, chat support, support through Skype and e-mail support.
Denmark edit
General Crisis Support & Suicide Hotline edit
Livslinien Telephone Hotline for crisis support
- Phone: 70 201 201
- Suicide and emotional support telephone hotline, chat support, and e-mail support.
- Staffed daily from 11am to 4pm
France edit
General Crisis Support & Suicide Hotline edit
Suicide Écoute Suicide and crisis support
- Phone: 01 45 39 40 00
- Staffed 24/7
Germany edit
General Crisis Support & Suicide Hotline edit
Telefonseelsorge Telephone Hotline for crisis support
- Phone: 0800/111 0 111, 0800/111 0 222 or 116 123 (free of charge)
- 24-hour phone support, chat support (you need to make an appointment) and e-mail support. In some cities they offer face-to-face counseling
- email: telefonseelsorge@diakonie.de
Support for Children, Teens & Young Adults edit
Kids Help Phone supporting kids, teens and young adults 20 and under.
- Phone: 116 111
- Free call – Staffed Monday through Saturday 2pm to 8pm – Central European Time
Greece edit
General Crisis Support & Suicide Hotline edit
Telephone Line for Emergency Social Aid 197
- Phone: 197 (free of charge)
- 24-hour phone support
- email: helpline197@ekka.org.gr
Hungary edit
Magyar Lelki Elsősegély Telefonszolgálatok Szövetsége:
- Phone numbers:
- 116-123 (only domestic calls, free of charge, available 24/7)
- 06 (80) 810-600 (only domestic calls, free of charge, Fri 19:00 – Sat 07:00 and Sat 19:00 – Wed 13:00)** (66) 441 300, (62) 436 570 and (88) 422 205 (international calls as well, not free of charge, unclear availability times)
- Email: sos116123
gmail.com (reply within 72 hours)
- Skype: lelkigondozas1 (Mon–Fri 17:00–01:00)
India edit
General Crisis Support & Suicide Hotline edit
- Phone: 91-44-2464 0050 or 91-44-2464 0060
- 24-hour phone support
- Email: help@snehaindia.org
Institute for Psychological health (IPH)
- Address: 9th Floor, Shree Ganesh Darshan, Opposite Sapatnekar Hospital, Hariniwas Circle, LBS Road, Thane (W) 400602
- For appointments:
- Phone: +91 22 25433270 / 25428183 / 25366577
- Email: iphapts
gmail.com (other enquiries: iphthane
gmail.com)
- Maitra Helpline (free counselling open to all):
- Phone number: +91 22 25385447 (services in Marathi, Hindi, English languages available. Open 10am to 6pm)
Ireland edit
General Crisis Support & Suicide Hotline edit
- Phone (UK/ROI): 116 123
- Free call, hotline staffed 24 hours, every day
- Email: jo@samaritans.org
- Resources for supporting someone online
Israel edit
General Crisis Support & Suicide Hotline edit
- Phone (IL): 1201 – support is available in Hebrew, Arabic, English and Russian
- Free call, hotline staffed 24 hours, every day
- Email: eran1201@eran.org.il
- Online chat - support is available in Hebrew, Arabic, English and Russian
Italy edit
General Crisis Support & Suicide Hotline edit
- Phone: 199 284 284
- from 10 am to 12 pm
- for Trentino Alto Adige
- Phone:800 061650
- Free call – Staffed 24/7
Support for Children, Teens & Young Adults edit
Telefono Azzurro [ https://www.azzurro.it/it/contatti-0 Local contacts]
- Phone: 19696
- Emergency Phone: 114
- Free call – Staffed 24/7
Japan edit
General Crisis Support and Suicide Hotline edit
厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧
- Phone: 0570 064 556
- Free call - Staffed 24/7
Support for Children, Teens & Young Adults edit
厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧
- Phone: 0120 99 7777
- Free call – Staffed 16:00 (JST) – 21:00 (JST)
Malaysia edit
General Crisis Support & Suicide Hotline edit
- Phone: 03-79568144 or 03-79568145
- 24 hour support line
- Email: sam@befrienders.org.my
- Walk in Address: 95 Jalan Templer 46000, Petaling Jaya Malaysia
Netherlands edit
General Crisis Support & Suicide Hotline edit
- Phone: 0900-0113
- Online chat available from their home page
- Staffed 24/7
- Phone: 0900-1450
- € 0,15 cents per minute, Monday - Friday 09:00 - 18:00
- Online chat available from their home page
- Whatsapp: 06-13863803
- Both available Monday to Friday 09:00 – 17:30
- Email: vraag@korrelatie.nl
- Also available Monday to Friday 09:00 – 18:00
New Zealand edit
General Crisis Support & Suicide Hotline edit
- Phone: 09 5222 999 (within Auckland) 0800 543 354 (outside Auckland)
- 24 hour support
Pakistan edit
- Umang Pakistan
- Phone: (92) 0311 7786264
Portugal edit
General Crisis Support & Suicide Centres edit
Directorate-General of Health in Portugal
- Provides links to appropriate mental health support in different regions of Portugal
National Health Service Contact Center, SNS 24
- Phone: 808 24 24 24
- 24 hour support, not specific for mental health issues
Support for children edit
Directorate-General of Health in Portugal for children and adolescents -
- Provides links to appropriate mental health support in different regions of Portugal
Singapore edit
General Crisis Support & Suicide Hotline edit
- Phone: 1800-221 4444
- 24-hour support from trained volunteers
- Email: pat@sos.org.sg
- If you prefer email, may take up to 2 days to hear a response
South Korea edit
General Crisis Support and Suicide Hotline edit
- Korea Suicide Prevention Center: 1577-0199 (website)
- Ministry of Health and Welfare hotline: 129
- Lifeline Korea: 1588-9191 (Email consulting)
Spain edit
General Crisis Support and Suicide Hotline edit
- Attention line to suicidal conduct: 024 (website)
- Free call, hotline staffed 24 hours, every day
- Also offers sign language interpretation via video: https://linea024.svisual.org/
- Hope Phone: 717 003 717 (website)
- Free psychological help
- Also contactable through email (ayuda
telefonodelaesperanza
org) or chat.
Switzerland edit
General Crisis Support & Suicide Hotline edit
- Phone (German, French, Italian): 143
- 24 hours every day
- Mail and Chat counseling available
- Phone (French): 0840 0000 62
- available Mondays, Tuesdays and Thursdays 10:00 – 13:00
LGBTQIA support edit
- Phone: 0800 133 133
- available Mondays to Thursdays 19:00 – 21:00
- Mail counseling available
Support for young people (under 18) edit
- Phone (German, French, Italian): 147
- 24 hours every day
- Free call, will not show up on phone bills
- Mail and chat counseling available
Taiwan edit
General Crisis Support & Suicide Hotline edit
Hotline set up by Taiwanese government
- Phone: +886 0800-788-995
- Staffed 24/7
Hotline set up by Taiwanese civil society "生命線"
- Phone (call by landline): 1995
Hotline set up by Taiwanese civil society "張老師"
- Phone (call by landline): 1980
Email support:tspctsos
org
tw
United Kingdom edit
General Crisis Support & Suicide Hotline edit
- Phone (UK/ROI): 116 123
- Free call, hotline staffed 24 hours, every day
- Email: jo@samaritans.org
- Resources for supporting someone online
Give Us a Shout (Crisis Text Line)
- Text "SHOUT" to 85258 – free on major mobile networks
The Calm Zone – Campaign against living miserably
- Phone (UK): 0800 58 58 58
- Free call, hotline available 5pm – midnight.
- Webchat and additional resources
LGBTQIA support edit
- Phone: 0345 3 30 30 30
- 10am until 10pm Monday to Friday, and 10am until 6pm Saturday
- Email: helpline
lgbt
foundation
- Replies within 72 hours
Support for children edit
- Phone: 0800 1111 (details)
- Free call, will not show up on phone bills
- Primary support is English-language only.
- British Sign Language support available through third-party app
- Welsh-speaking counselors available by pre-arrangement
- Email: Your locker
- Childline account (free) required to send and receive Childline confidential email
- Online chat: 1-2-1 Chat
- Confidential
- O2 customers will not be charged data or credits
United States edit
General Crisis Support & Suicide Hotline edit
988 Suicide & Crisis Lifeline (formerly, National Suicide Prevention Lifeline)
- Phone (English): 9-8-8 (or: 1-800-273-8255)
- Phone (Spanish): 1-888-628-9454
- Phone (Deaf & HoH): 1-800-799-4889
- Resources for getting help
- Resources for supporting someone else
- Text HOME to 741741
LGBTQIA support edit
- Phone: Trevor Lifeline – 866-488-7386
- Hotline staffed 24 hours, every day
- Text: START to 678678
- Staffed 24 hours, every day
- May incur a texting charge depending on your phone plan
- Online chat
- Staffed 24 hours, every day