Mental health resources

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  • The Wikimedia Foundation Trust & Safety team maintains this list of resources for anyone either needing support during a personal crisis, or who knows someone who may need that support. Give someone a link to this page if you believe it could help them.
  • If you feel that someone is in immediate danger you should also follow the threats of harm procedures, including emailing emergency@wikimedia.org.
  • If you are injured or in immediate danger, call your local emergency services (usually by dialing 112 or 911 depending on your country).

Add any suggestions for this list (especially for countries with no or few options already) on the talk page; please do not add them directly to this list yourself.

Based on the location of your browser as detected by the Wikimedia Foundation's GeoLookup, these resources are probably the most helpful:

WorldwideEdit

  • Befrienders.org A world wide network of volunteers and non-profits to provide emotional support
  • Samaritans A UK based charity who is willing to support people (in English) from anywhere in the world
    • Email: jo@samaritans.org

AustraliaEdit

General Crisis support & Suicide hotlineEdit

  • Lifeline Local charity offering wide-range crisis support & suicide prevention

LGBTQIA supportEdit

QLife. Crisis services available "3:00pm to midnight in your state, around Australia, every day."

Support for Children, Teens & Young AdultsEdit

Kids Helpline

AustriaEdit

General Crisis support & Suicide hotlineEdit

Telefonseelsorge Österreich Telephone Hotline for crisis support

  • Phone: 142
    • 24-hour emotional support telephone hotline, chat support (you need to make an appointment) and e-mail support.

BelgiumEdit

General Crisis support & Suicide hotlineEdit

Télé-accueil Telephone Hotline for crisis support in French language

  • Phone: 107
    • 24-hour emotional support telephone hotline

Tele-Onthaal Telephone Hotline for crisis support in Dutch language

  • Phone: 106
    • 24-hour emotional support telephone hotline

Telefonhilfe Telephone Hotline for crisis support in German language

  • Phone: 108
    • 24-hour emotional support telephone hotline

CanadaEdit

General Crisis support & Suicide hotlineEdit

Suicide Prevention Canada Find local crisis support centers in your Province

Support for Children, Teens & Young AdultsEdit

Kids Help Phone supporting kids, teens and young adults 20 and under. Available in English and French

ChinaEdit

General Crisis support & Suicide hotlineEdit

Crisis Beijing

  • Phone: 800-810-1117 or 010-82951332
    • 24-hour emotional support hotline

Czech RepublicEdit

General Crisis support & Suicide hotlineEdit

Modrálinka Telephone Hotline for crisis support

  • Phone: 549 241 010 or 608 902 410 (mobile)
  • email: help@modralinka.cz
  • Skype: modralinka
    • 24-hour emotional support telephone hotline, chat support, support through skype and e-mail support.

DenmarkEdit

General Crisis support & Suicide hotlineEdit

Livslinien Telephone Hotline for crisis support

  • Phone: 70 201 201
    • Suicide and emotional support telephone hotline, chat support, and e-mail support.
    • Staffed daily from 11 AM to 4 PM

FranceEdit

General Crisis support & Suicide hotlineEdit

Suicide Écoute Suicide and crisis support

  • Phone: 01 45 39 40 00
    • Staffed 24/7

GermanyEdit

General Crisis support & Suicide hotlineEdit

Telefonseelsorge Telephone Hotline for crisis support

  • Phone: 0800/111 0 111, 0800/111 0 222 or 116 123 (free of charge)
    • 24-hour phone support, chat support (you need to make an appointment) and e-mail support. In some cities they offer face-to-face counseling
    • email: telefonseelsorge@diakonie.de

Support for Children, Teens & Young AdultsEdit

Kids Help Phone supporting kids, teens and young adults 20 and under.

  • Phone: 116 111
    • Free call - Staffed Monday through Saturday 2 PM - 8 PM - Central European Time

GreeceEdit

General Crisis support & Suicide hotlineEdit

Telephone Line for Emergency Social Aid 197

  • Phone: 197 (free of charge)
    • 24-hour phone support
    • email: helpline197@ekka.org.gr

IndiaEdit

General Crisis support & Suicide hotlineEdit

Sneha India

  • Phone: 91-44-2464 0050 or 91-44-2464 0060
    • 24-hour phone support
  • Email: help@snehaindia.org

IrelandEdit

General Crisis support & Suicide hotlineEdit

Samaritans -

IsraelEdit

General Crisis support & Suicide hotlineEdit

ERAN (ער"ן) -

  • Phone (IL): 1201 - support is available in Hebrew, Arabic, English and Russian
    • Free call, hotline staffed 24 hours, every day
  • Email: eran1201@eran.org.il
  • Online chat - support is available in Hebrew, Arabic, English and Russian

ItalyEdit

General Crisis support & Suicide hotlineEdit

Telefono Amico

  • Phone: 199 284 284
    • from 10 am to 12 pm

Invitation to live

  • for Trentino Alto Adige
  • Phone:800 061650
    • Free call - Staffed 24/7

Support for Children, Teens & Young AdultsEdit

Telefono Azzurro [ https://www.azzurro.it/it/contatti-0 Local contacts]

  • Phone: 19696
  • Emergency Phone: 114
    • Free call - Staffed 24/7

JapanEdit

General crisis support and suicide hotlineEdit

厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧

  • Phone: 0570 064 556
    • Free call - Staffed 24/7

Support for Children, Teens & Young AdultsEdit

厚生労働省(The Ministry of Health, Labour, and Welfare) による電話相談窓口一覧

  • Phone: 0120 99 7777
    • Free call - Staffed 16:00 (JST) - 21:00 (JST)

MalaysiaEdit

General Crisis support & Suicide hotlineEdit

Befrienders Malaysia

  • Phone: 03-79568144 or 03-79568145
    • 24 Hour support line
  • Email: sam@befrienders.org.my
  • Walk in Address: 95 Jalan Templer 46000, Petaling Jaya Malaysia

NetherlandsEdit

General Crisis support & Suicide hotlineEdit

113

Korrelatie

  • Phone: 0900-1450
    • € 0,15 cents per minute, Monday - Friday 09:00 - 18:00
  • Online chat available from their home page
  • Whatsapp: 06-13863803
    • Both available Monday - Friday 09:00 - 17:30
  • Email: vraag@korrelatie.nl
    • Also available Monday - Friday 09:00 - 18:00

New ZealandEdit

General Crisis support & Suicide hotlineEdit

Lifeline New Zealand

  • Phone: 09 5222 999 (within Auckland) 0800 543 354 (outside Auckland)
    • 24 hour support

PortugalEdit

General Crisis support & Suicide CentersEdit

Directorate-General of Health in Portugal

  • Provides links to appropriate mental health support in different regions of Portugal

National Health Service Contact Center, SNS 24

  • Phone: 808 24 24 24
    • 24 hour support, not specific for mental health issues

Support for childrenEdit

Directorate-General of Health in Portugal for children and adolescents -

  • Provides links to appropriate mental health support in different regions of Portugal

SingaporeEdit

General Crisis support & Suicide hotlineEdit

SOS Singapore

  • Phone: 1800-221 4444
    • 24-hour support from trained volunteers
  • Email: pat@sos.org.sg
    • If you prefer email, may take up to 2 days to hear a response

South KoreaEdit

General crisis support and suicide hotlineEdit

  • Korea Suicide Prevention Center: 1577-0199 (website)
  • Ministry of Health and Welfare hotline: 129
  • Lifeline Korea: 1588-9191 (Email consulting)

TaiwanEdit

General Crisis support & Suicide hotlineEdit

Hotline set up by Taiwanese government

  • Phone: +886 0800-788-995
    • Staffed 24/7

Hotline set up by Taiwanese civil society "生命線"

  • Phone (call by landline): 1995

Hotline set up by Taiwanese civil society "張老師"

  • Phone (call by landline): 1980

Email support:tspc(at)tsos.org.tw

United KingdomEdit

General Crisis support & Suicide hotlineEdit

Samaritans -

Give Us a Shout (Crisis Text Line) -

  • Text "SHOUT" to 85258 - free on major mobile networks

LGBTQIA supportEdit

LGBT Helpline

  • Phone: 0345 3 30 30 30
    • 10am until 10pm Monday to Friday, and 10am until 6pm Saturday
  • Email: helpline(at)lgbt.foundation
    • Replies within 72 hours

Support for childrenEdit

Childline -

  • Phone: 0800 1111 (details)
    • Free call, will not show up on phone bills
    • Primary support is English-language only.
  • Email: Your locker
    • Childline account (free) required to send and receive Childline confidential email
  • Online chat: 1-2-1 Chat
    • Confidential
    • O2 customers will not be charged data or credits

United StatesEdit

General Crisis support & Suicide hotlineEdit

National Suicide Prevention Lifeline

Crisis Textline

  • Text HOME to 741741

LGBTQIA supportEdit

The Trevor Project

  • Phone: Trevor Lifeline - 866-488-7386
    • Hotline staffed 24 hours, every day
  • Text: START to 678678
    • Staffed 24 hours, every day
    • May incur a texting charge depending on your phone plan
  • Online chat
    • Staffed 24 hours, every day