Volunteer Response Team/Mailing list policy/fr
Équipe bénévole de réponse aux courriels
Pour les candidats potentiels
This policy is an internal policy subject to VRTS agents and queues. It is posted on Meta-Wiki for transparency and informational purposes. If edits are necessary, they should take place on VRT-wiki. |
Plusieurs équipes d'intervention volontaire disposent d'une liste de diffusion dédiée utilisée pour discuter des tickets ou d'autres questions concernant directement les utilisateurs ayant accès à une file d'attente particulière (ou à un groupe de files d'attente).
Given the nature of VRTS and the critical need for an open line of communication amongst agents, the following policy applies:
An agent with access to a queue that has a designated mailing list is required to be remain subscribed to that list so long as they hold access to the queue. If they prefer, they may set their preference to "NOMAIL" or "digest mode", although this is discouraged.
This policy is meant to keep all users informed of important updates as well as assist in the overall development of "language communities" and encourage participation from all agents. Additionally, it will allow those agents who have the "NOMAIL" option set to still view any relevant discussions by logging into Mailman and viewing the list archives.