Gebruiksvoorwaarden/Wijziging aangaande betaalde bijdragen
Vandaag wordt de discussie over Section 16 of the Terms of Use officieel gesloten. Wij bedanken u voor uw tijd, inbreng en deelname. Met de meer dan 6,3 miljoen keer dat het voorstel is bekeken en ruim 5.000 reacties in de discussie, met neer dan 2.000 gebruikers en 320.000 woorden in meerdere talen is het een unieke uitwisseling geweest van ideeën, meningen en gezichtspunten, het toont aan hoe het omgaan met betaalde bijdragen leeft in de gemeenschap. Wij zijn overtuigd dat de Board de uitgebreide beoordeling ervan zal waarderen.
Iedereen weet dat het benoemen van de betaalde bijdragen betekent dat er negatief over gesproken zal gaan worden. Bij veel bewerkers en lezers is er de wil dat het bekend is of er voor een artikel of bijdrage betaald is of niet. Lezen we een neutraal artikel of is het een soort advertentie. Natuurlijk is er ook zorg van anderen over privacy, handhaving, intimidatie, evalueer de bewerking, niet de auteur editor, ...”. Voor ons is dit een goede discussie geweest om meer begrip te krijgen voor verschillende mogelijke gezichtspunten en de gevolgen daarvan. De Board zal nu deze opmerkingen beoordelen. Er is veel discussie geweest dus wij denken dat de Staf en de Board hiervoor ruim de tijd nodig heeft en dit intern opnieuw bespreekt en daarna een beslissing neemt over het vervolg. Duidelijk is dat dit een belangrijk onderwerp is, de Board zal naar de sterkte van de argumenten kijken en overwegen met hun eigen ervaringen hoe we het bekend maken dat er voor een tekst bijdrage is betaald. Bij het kiezen van het beste vervolg zullen we anticiperen dat de Board zal kijken naar de gevolgen van de originele en alternatieve optionele voorstellen als ook andere voorstellen van de gemeenschap. Wij bedanken nogmaals iedereen voor hun beoordelingen en inbreng in deze discussie. Wij zullen u over het vervolg informeren over het proces en de beraadslagingen in de Board. — Stephen LaPorte (WMF) (talk) 06:07, 25 maart 2014 (UTC) |
Wijziging gebruiksvoorwaarden: openbaring van betaalde bijdragen
Inleiding
The Wikimedia Foundation Legal Department plans to ask the Wikimedia Foundation Board of Trustees to consider a proposed amendment in our Terms of Use to address further undisclosed paid editing. Contributing to the Wikimedia Projects to serve the interests of a paying client while concealing the paid affiliation has led to situations that the community considers problematic. Many believe that users with a potential conflict of interest should engage in transparent collaboration, requiring honest disclosure of paid contributions. Making contributions to the Wikimedia Projects without disclosing payment or employment may also lead to legal ramifications. Our Terms of Use already prohibit engaging in deceptive activities, including misrepresentation of affiliation, impersonation, and fraud. To ensure compliance with these provisions, this amendment provides specific minimum disclosure requirements for paid contributions on the Wikimedia Projects.
Zoals vereist door Section 16 of the Terms of Use, ontvangen wij 30 dagen reacties van de gemeenschap op deze voorgestelde wijziging voordat we de laatste versie naar de Board of Trustees sturen voor de herziening ervan. Vertalingen in Duits, Indonesisch, Frans, Spaans, Italiaans, Japans, en een paar andere talen zijn beschikbaar. De gemeenschap word aangemoedigd om de voorgestelde wijziging te vertalen en het ook in andere talen te bespreken.
Voorgestelde wijziging
Een paragraaf toegevoegd aan het eind van Sectie 4 van de Gebruikstermen, namelijk “Refraining from Certain Activities”.
- Betaalde bijdragen zonder bekendmaking
Deze gebruiksvoorwaarden verbieden de uitoefening van bedrieglijke activiteiten, met inbegrip van onjuiste voorstelling van aansluiting, imitatie, en fraude. Om de naleving van deze verplichtingen te waarborgen, moet u uw werkgever, opdrachtgever, en aansluiting bekendmaken met betrekking tot een bijdrage aan elk Wikimedia-projecten die u ontvangt, of verwacht te ontvangen, compensatie. U moet die informatie openbaar maken op ten minste een van de volgende manieren:
- a statement on your user page,
- a statement on the talk page accompanying any paid contributions, or
- a statement in the edit summary accompanying any paid contributions.
Toepasselijk recht, de gemeenschap of de Foundation beleid en richtlijnen, zoals het aanpakken van belangenconflicten, kunnen verdere betaalde bijdragen beperken of een meer gedetailleerde beschrijving nodig hebben. Voor meer informatie: notitie over het bekend maken van betaalde bijdragen.
Optionele wijzigingen
In response to community comment in the ongoing consultation, the WMF’s LCA team suggests three potential changes to the proposal. These changes would modify the second sentence of the first paragraph of the amendment, as described below. These options are not mutually exclusive – both of them, either, or neither could be adopted by the Board, depending on your input (and depending on whether they adopt the amendment as a whole).
These potential changes aim to address concerns that have been raised regarding reaction against editors who are allegedly in violation of these requirements, and concern about protecting good-faith contributors (e.g., professors, students, or Wikipedians in Residence) from unintentionally violating the disclosure requirement. We think that either or both of the three options could better focus the amendment on paid advocacy editing, which is a chief concern. However, we also realize they could raise other considerations. Your feedback on these options will help the Board as it considers what language to adopt.
This consultation has been informative, positive, and constructive. We appreciate this, and look forward to your comments on these options.
Beschrijving van de wijzigingen
Huidige zin | Optie 1 | Optie 2 | Optie 3 |
---|---|---|---|
To ensure compliance with these obligations, you must disclose your employer, client, and affiliation with respect to any contribution to any Wikimedia projects for which you receive compensation. | As part of these obligations, if you receive financial compensation for any contribution about an organization, living person, or commercial product, you must disclose the employer and client who compensated you. | As part of these obligations, if you receive financial compensation for any contribution, you must disclose that you were compensated. | [Add the following paragraph] ... A Wikimedia Project community may adopt an alternative paid contribution disclosure policy. If a Project adopts an alternative disclosure policy, you may comply with that policy instead of the requirements in this section when contributing to that Project. An alternative paid contribution policy will only supersede these requirements if it is approved by the relevant Project community and listed in the alternative disclosure policy page [index to be created] |
Option No. 1: Adds “about an organization, living person, or commercial product” to describe the contributions.
This option narrows what kinds of contributions these requirements would apply to. This focuses on topics that are potential subjects of advertisement and promotion, and excludes other topics of general interest. The intent is to try to exclude potential application to professors, teachers, and Wikipedians in Residence, and other individuals editing on topics of less commercial interest.
Option No. 2: Narrows down the extent of the disclosure, changing it from “your employer, client, and affiliation” to just “that you were compensated.”
This option focuses on simply the fact that compensation was involved, rather than specific information about the editor’s identity. The intent is to allow editors to identify and review paid edits without requiring editors to disclose specific information about their identity. Individual projects may supplement this rule, and create guidelines for additional disclosures, depending on the circumstances.
Option No. 3: Allowing projects to write an alternative disclosure policy
This option focuses on providing local projects with an opportunity to create an alternative disclosure policy for paid contributions, to supersede the default disclosure policy provided in this section of the Terms of Use. The intent is to allow projects to prepare variations on how they expect disclosure, depending on the project and community’s needs, similar to how fair use is handled under the licensing policy. Projects may also supplement this rule and create guidelines for disclosure.
Common changes in both options
In addition to the options above, we plan to make three other small changes:
- Change the words “To ensure compliance with” to “As part of these”, and reorder the sentence.
- Remove the words “to any Wikimedia projects”
- Add the word “financial” to describe compensation.
The first two changes aim to improve clarity. The last change (the addition of the word “financial” to describe compensation) narrows what this would apply to, which we think will reduce confusion about the definition of compensation. (People had asked, for example, if this applied to things like students receiving a grade in class, or first-time editors receiving a free lunch during an editathon, neither of which we originally intended to be included.)
Veelgestelde vragen over het bekend maken van betaalde bijdragen
Waarom is deze bepaling over bekendmaking nodig?
Bijdragen aan de Wikimedia Projects om de interesses van een betalende client the dienen terwijl de betaling verzwegen werd heeft geleid tot situaties die de Wikimedia gemeenschap problematisch vindt. Veel geloven dat gebruikers met een potentieel belangenconflict zich bezig zouden moeten houden met transparante samenwerking, die een eerlijke onthulling van betaalde bijdragen laat zien. Bijdragen aan de Wikimedia projecten zonder het openbaar maken van betaling of werk kunnen ook lijden tot legale vertakkingen. Onze Terms of Use verbieden al betrokken te zijn in bedrieglijke activiteiten, inclusief verkeerde voorstelling van zaken geven, iemand nadoen, en fraude. Om de naleving van deze verplichtingen te waarborgen, biedt deze bepaling specifieke minimale informatievereisten voor betaalde bijdragen aan de Wikimedia-projecten.
What is the “applicable law” for paid contributions on Wikipedia? Are undisclosed paid contributions potentially illegal?
Depending on the circumstances, undisclosed paid editing could subject you, your business or your clients to legal liability. Specific laws could apply to you, your business, or your clients, such as unfair competition and simple fraud statutes. In addition to the requirements of the Terms of Use, you must comply with those laws in your disclosure and execution of paid contributions.
We cannot advise you about specific legal requirements, and you should employ your own lawyer if you have questions. That said, as general background, deceptive business practices, including concealment of a professional affiliation in specific cases, are prohibited in multiple jurisdictions. In the United States, for example, the Federal Trade Commission (FTC) has the nationwide authority to regulate unfair or deceptive acts or practices in commerce.[1] As the FTC illustrated in the below example, those failing to disclose a regulated company’s affiliation online may be subject to liability:
An online message board designated for discussions of new music download technology is frequented by MP3 player enthusiasts. They exchange information about new products, utilities, and the functionality of numerous playback devices. Unbeknownst to the message board community, an employee of a leading playback device manufacturer has been posting messages on the discussion board promoting the manufacturer’s product. Knowledge of this poster’s employment likely would affect the weight or credibility of her endorsement. Therefore, the poster should clearly and conspicuously disclose her relationship to the manufacturer to members and readers of the message board.[2]
The FTC’s guide Dot Com Disclosures specifies that “disclosures must be communicated effectively so that consumers are likely to notice and understand them in connection with the representations that the disclosures modify.” For state law implications, see, e.g., N.Y. Attorney General’s 2013 investigation regarding companies engaging in astroturfing.[3]
Laws applicable outside the US may also prohibit non-disclosure of paid contributions. The EU Unfair Commercial Practices Directive (and the corresponding national versions) ban the practice of “[u]sing editorial content in the media to promote a product where a trader has paid for the promotion without making that clear in the content or by images or sounds clearly identifiable by the consumer” and “[f]alsely claiming or creating the impression that the trader is not acting for purposes relating to his trade, business, craft or profession, or falsely representing oneself as a consumer.”[4] National legislation of EU member states may further restrict undisclosed paid contributions, such as through local competition laws, and, for similar reasons, local national courts may find violations in failing to disclose one’s affiliation on Wikipedia in the proper way. Indeed, government authorities may require disclosures of paid editing that are impossible to execute on Wikipedia — such as disclosures by businesses in the article itself to ensure notice to the reader; in such cases, paid editing is not allowed on the Wikimedia sites.
Zijn er andere mogelijke negatieve effecten van betaalde bijdragen?
Het is zeer waarschijnlijk dat een bijdrage waarvoor betaald wordt, maar waarbij met opzet het betalen niet aangegeven wordt, geen enkel publiek doel dient op een eerlijke wijze.
As repeated real life examples illustrate, undisclosed paid editing can have the unintended effect of causing negative public relations issues for companies, clients, and individuals. The press follows such stories closely. Failing to include a disclosure with a paid contribution may lead to a loss of trust with the broader public as well as the Wikimedia community. To maintain goodwill and to avoid misunderstandings, transparency and friendly cooperation is the best policy for those being compensated for Wikimedia contributions.
To avoid embarrassment, be sure to follow local policies regarding paid contributions, such as Wikipedia:Conflict of interest for the English Wikipedia.
How will community enforcement of these obligations work with existing rules about privacy and behavior?
Like the rules around sockpuppeting and sockpuppet investigations, this disclosure requirement is intended to work with existing policies and practices, so that there is a fair balance between identifying paid contributions and protecting good-faith editors. These policies include the cross-project value of civility, which is a pillar of Wikipedia; relevant project policies, like ENWP:OUTING or ESWP:ACOSO; and the Terms of Use, which prohibit stalking and abuse. (In cases of more extreme behaviors, local law may also apply.)
This requirement, like others, should be applied constructively to enable collaboration and improve our projects. Users who violate them should first be warned and informed about these rules, and then only blocked if necessary. In other words: assume good faith and don’t bite the newcomers.
If an editor wishes to avoid the disclosure requirement of this amendment, they should abstain from receiving compensation for their edits.
How will this provision affect teachers, professors, and employees of galleries, libraries, archives, and museums (“GLAM”)?
The intent of these requirements is not to discourage teachers, professors, or those working at galleries, libraries, archives, and museums (“GLAM”) institutions from making contributions in good faith. Disclosure is only required when contributors are compensated by their employer or client specifically for edits and uploads to a Wikimedia project. For example, if a professor at University X is paid directly by University X to write about that university on Wikipedia, the professor needs to disclose that the contribution is compensated. There is a direct quid pro quo exchange: money for edits. If that professor is simply paid a salary for teaching and conducting research, and is only encouraged by her university to contribute to projects about topics of general interest without more specific instruction, that professor does not need to disclose her affiliation with the university.
The same is true with GLAM employees. Disclosure is only necessary where compensation has been promised or received in exchange for a particular contribution. A museum employee who is contributing to projects about topics of his general interest without more specific instruction from the museum need not disclose his affiliation with the museum. At the same time, when required, a simple disclosure that one is a paid Wikipedian in Residence with a particular museum, for example, would be sufficient disclosure for purposes of the proposed amendment.
Wat wordt er bedoeld met 'compensatie'?
In dit voorstel, betekent 'compensatie' een uitwisseling van geld, goederen of diensten.
Wat betekent de uitdrukking "werkgever, opdrachtgever, en aansluiting"?
This means the person or organization that is paying you compensation — money, goods, or services — with respect to any contribution to a Wikimedia project. This could be a business, a charity, an educational institution, a government department or another individual, for example. The disclosure requirement is simple, and requires you to provide this information in one of the three ways described above. If you are editing an article on Wikipedia on behalf of your employer, for example, you must disclose your employer’s details. If you have been hired by a public relations firm to edit Wikipedia, you must disclose both the firm and the firm’s client. If you are a compensated Wikimedian in residence, for example, you must note the details of the GLAM organisation that is paying you.
Are paid editing disclosures required only when editing Wikipedia articles?
No, you must disclose your employment, client, and affiliation when making any type of paid contribution to any Wikimedia project. This includes edits on talk pages and edits on projects other than Wikipedia. That said, a simple disclosure on your user page satisfies this minimum requirement.
Does this provision mean that paid contributions are always allowed as long as I make the disclosure?
No, the disclosures mandated by the Terms of Use reflect a minimum requirement that helps each Wikimedia project to enforce its own policies and guidelines as appropriate. Users must also comply with these additional policies and guidelines as well as any applicable laws. For example, English Wikipedia’s policy on neutral point of view requires that editing be done fairly, proportionally and (as far as possible) without bias; these requirements must be followed even if the contributor discloses making paid edits.
Does this mean that Wikimedia projects must change their policies?
No, unless their policies are inconsistent with these minimum requirements. Wikimedia projects are free to change their policies to reference this requirement or require stricter requirements for paid contributions. We encourage users to be respectful of user privacy and not harass others, even in cases of suspected paid contributions. For example, under the English Wikipedia policy on harassment, users must not publicly share personal information about other users.
How should I disclose paid contributions in my user page?
You may explain that you work for a particular client or employer on your user page. If you work for company Acme, and, as part of your job responsibilities, you edit Wikipedia articles about company Acme, you satisfy the minimum requirement of the Terms of Use if you simply say that you edit on behalf of company Acme on your user page. You however need to follow community or Foundation policies, in addition to applicable law.
How should I disclose paid contributions in my edit summary?
You may represent your employer, affiliation, and client in the edit summary box before you “save” your edit or contribution. For example, before saving your edits to a Wikipedia article about your client, Jordan Smith, you may write this note in the edit summary box: “Jordan Smith has hired me to update their Wikipedia article” or “I work for Jordan Smith.”
How should I disclose paid contributions on a talk page?
You may represent your employer, affiliation, and client in the relevant talk page either before, or immediately after, you “save” your edit or contribution.
Do I have to disclose the details of the compensation I am receiving?
You do not have to disclose the amount or type of compensation you are receiving for editing; the minimum required is that you disclose your employer, client, and affiliation.
Does the Wikimedia Foundation encourage or accept paid advocacy editing?
WMF feels that paid advocacy editing is a significant problem that threatens the trust of Wikimedia’s readers, as our Executive Director said in her statement on paid advocacy editing. This proposal does not change that position.
However, it is hard to solve the problem of paid advocacy editing without accidentally discouraging good-faith editors, like the various GLAM (gallery, library, archive, and museum) projects. Because of this difficulty, this amendment takes a simple approach: requiring straightforward disclosure of information. This does not mean that paid-advocacy editing is acceptable! Instead, we think that the best way to attack the complex problem while still encouraging new good faith contributions is to combine this pro-transparency requirement with per-project policies that use this new information to make nuanced, difficult case-by-case judgments. We hope that this will lead to the best outcome by combining each Wikimedian’s ability to handle nuance and complexity with the resources of the Foundation (when that is absolutely necessary).
Also the proposed amendment makes clear that “community and Foundation policies, such as those addressing conflicts of interest, may further limit paid contributions or require more detailed disclosure.” This provision gives the community discretion to further limit paid editing, including paid advocacy editing, according to the needs of the specific project. That is, the proposed amendment is a minimal requirement, but the community may impose greater restrictions or bans.
Referenties
- ↑ Federal Trade Commission Act, 15 U.S.C. § 45(a)(2) (2006).
- ↑ Federal Trade Commission Act; 16 C.F.R. § 255.5, example 8, p.12.
- ↑ Parino v. Bidrack, Inc., 838 F. Supp. 2d 900, 905 (N.D. Cal. 2011) (plaintiff’s allegations, including defendant’s creation and use of fake reviews on website, were sufficient to bring a claim under California’s Unfair Competition Law and False Advertising Law)
- ↑ Directive 2005/29/EC of the European Parliament (Annex I, points 11 and 22).