Community Engagement Insights 2016-17 Report

Across audiences Editors Affiliates Program Leaders Developers
Goal 1 - "Improving new editor engagement"
Goal 2 - "Improving community health"
Goal 3 - "Improving collaboration and communications between the Foundation and communities"
Goal 4 - "Improving collaboration and communications around software development"
Goal 5 - "Improving collaboration with affiliates related to partnerships"
Goal 6 - "Improving software for contributors"
Goal 7 - "Increasing software awareness and use"
Goal 8 - "Growing the Wikimedia technical community"
Goal 9 - "Improving information sharing for program leaders and affiliates"
Goal 10 - "Developing the capacity of affiliates"
Goal 11 - "Developing the capacity of program leaders"


Question 330 (LE12) edit

Which of the following Wikimedia programs or projects, if any, have you personally helped to implement (e.g. planning, organizing, running) in the last 12 months. Select all that apply.

Participants could select more than one option

3% did not select an option [?]

1 – Edit-a-thons (61%)
2 – Editing Workshops (61%)
3 – Conferences (56%)
4 – Wikipedia Education Programs (40%)
5 – GLAM Content Donations (36%)
6 – Wiki Loves Monuments (35%)
7 – On-wiki Writing Contests (35%)
8 – Other Photo Events (29%)
9 – Wikipedian-in-Residences (19%)
10 – Hack-a-thons (12%)
11 – Other (specify): (9%)
12 – Wiki Loves Earth (18%)
13 – Research Project (13%)
14 – WikiExpeditions (12%)
15 – WikiTakes (10%)
16 – (4%)
From the programs that they helped implement over the last 12 months, the three programs that program leaders reported implementing the most are editathons, editing workshops, and conferences.


Question 331.01 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-Edit-a-thon

Median = 3

1 – Less than 1 year (4%)
2 – 1-2 years (30%)
3 – 3-4 years (42%)
4 – 5 or more years (24%)
From the program leaders who participated in this survey question, 3 to 4 years is the median number of years that program leaders reported having experience with organizing editathons.


Question 331.02 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-Editing Workshops

Median = 3

1 – Less than 1 year (4%)
2 – 1-2 years (28%)
3 – 3-4 years (36%)
4 – 5 or more years (33%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing Editing Workshops.


Question 331.03 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-Conferences

Median = 3

1 – Less than 1 year (12%)
2 – 1-2 years (28%)
3 – 3-4 years (28%)
4 – 5 or more years (32%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing Conferences.


Question 331.04 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-Wikipedia Education Programs

Median = 3

1 – Less than 1 year (17%)
2 – 1-2 years (21%)
3 – 3-4 years (23%)
4 – 5 or more years (40%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing Wikipedia Education Programs.


Question 331.05 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-GLAM Content Donations

Median = 3

1 – Less than 1 year (13%)
2 – 1-2 years (20%)
3 – 3-4 years (29%)
4 – 5 or more years (38%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing GLAM content donations.


Question 331.06 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-Wiki Loves Monuments

Median = 2

1 – Less than 1 year (16%)
2 – 1-2 years (38%)
3 – 3-4 years (13%)
4 – 5 or more years (33%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing Wiki Loves Monuments.


Question 331.07 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-On-wiki-Writing Contests

Median = 3

1 – Less than 1 year (7%)
2 – 1-2 years (33%)
3 – 3-4 years (28%)
4 – 5 or more years (33%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing On-wiki-Writing Contests.


Question 331.08 (LE13) edit

For how many years have you been organizing the following programs?

(list of programs from LE12)-Other Photo Events

Median = 3

1 – Less than 1 year (19%)
2 – 1-2 years (17%)
3 – 3-4 years (24%)
4 – 5 or more years (40%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing other photo events.


Question 331.09 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-Wikipedian-in-residences

Median = 2

1 – Less than 1 year (13%)
2 – 1-2 years (39%)
3 – 3-4 years (39%)
4 – 5 or more years (9%)
From the program leaders who participated in this survey question, one to four years is the median number of years that program leaders reported having experience with organizing Wikimedian in Residence.



Question 331.1 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-Hack-a-thon

Median = 2

1 – Less than 1 year (31%)
2 – 1-2 years (23%)
3 – 3-4 years (23%)
4 – 5 or more years (23%)
From the program leaders who participated in this survey question, one to two years is the median number of years that program leaders reported having experience with organizing hackathons.


Question 331.11 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-Other (specify):

Median = 2

1 – Less than 1 year (20%)
2 – 1-2 years (40%)
3 – 3-4 years (0%)
From the program leaders who participated in this survey question, one to two years is the median number of years that program leaders reported having experience with organizing other programs.


Question 331.12 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-Wiki Loves Earth

Median = 2

1 – Less than 1 year (11%)
2 – 1-2 years (42%)
3 – 3-4 years (32%)
4 – 5 or more years (16%)
From the program leaders who participated in this survey question, one to two years is the median number of years that program leaders reported having experience with organizing Wiki Loves Earth.


Question 331.13 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-Research Project

Median = 3

1 – Less than 1 year (20%)
2 – 1-2 years (27%)
3 – 3-4 years (20%)
4 – 5 or more years (33%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing Research Projects.


Question 331.14 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-WikiExpeditions

Median = 2.5

1 – Less than 1 year (14%)
2 – 1-2 years (36%)
3 – 3-4 years (7%)
4 – 5 or more years (43%)
From the program leaders who participated in this survey question, one to four years is the median number of years that program leaders reported having experience with organizing Wikiexpeditions.


Question 331.15 (LE13) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

For how many years have you been organizing the following programs?

(list of programs from LE12)-WikiTakes

Median = 3

1 – Less than 1 year (9%)
2 – 1-2 years (36%)
3 – 3-4 years (18%)
4 – 5 or more years (36%)
From the program leaders who participated in this survey question, three to four years is the median number of years that program leaders reported having experience with organizing WikiTakes.


Question 332.01 (LE07) edit

How prepared are you to implement program evaluation? Please rate each of the following:-Articulating your program strategy and goals


Median = 4
4% selected "No opinion" [?]

1 – Not at all (8%)
2 – Slightly (15%)
3 – Moderately (23%)
4 – Mostly (30%)
5 – Completely (23%)
53% of program leaders who participated in this question reported that they feel mostly or completely prepared to articulate their program strategy and goals.


Question 332.02 (LE07) edit

How prepared are you to implement program evaluation? Please rate each of the following:-Documenting your program activities and event(s)


Median = 4
5% selected "No opinion" [?]

1 – Not at all (3%)
2 – Slightly (10%)
3 – Moderately (23%)
4 – Mostly (35%)
5 – Completely (29%)
64% of program leaders who participated in this question reported that they feel mostly or completely prepared to document their program activities and event(s).


Question 332.03 (LE07) edit

How prepared are you to implement program evaluation? Please rate each of the following:-Tracking and monitoring accomplishments directly associated with your program event(s)


Median = 4
5% selected "No opinion" [?]

1 – Not at all (5%)
2 – Slightly (9%)
3 – Moderately (27%)
4 – Mostly (37%)
5 – Completely (21%)
58% of program leaders who participated in this question reported that they feel mostly or completely prepared to track and monitor accomplishments directly associated with their program event(s)


Question 332.04 (LE07) edit

How prepared are you to implement program evaluation? Please rate each of the following:-Measuring the impact of your program


Median = 3
5% selected "No opinion" [?]

1 – Not at all (6%)
2 – Slightly (15%)
3 – Moderately (30%)
4 – Mostly (26%)
5 – Completely (23%)
49% of program leaders who participated in this question reported that they feel mostly or completely prepared to track and monitor accomplishments directly associated with their program event(s)


Question 332.05 (LE07) edit

How prepared are you to implement program evaluation? Please rate each of the following:-Reporting and storytelling about your program


Median = 4
5% selected "No opinion" [?]

1 – Not at all (3%)
2 – Slightly (14%)
3 – Moderately (20%)
4 – Mostly (28%)
5 – Completely (35%)
63% of program leaders who participated in this question reported that they feel mostly or completely prepared for reporting and storytelling about their program


Question 333.01 (LE08) edit

To what extent have you done the following for your program(s)-Identified concrete goals for program impact(s)?


Median = 3

1 – Not at all (5%)
2 – Somewhat (31%)
3 – Mostly (40%)
4 – Completely (24%)
64% of program leaders who participated in this question reported that they mostly or completely identify concrete goals for program impact(s)


Question 333.02 (LE08) edit

This question has a known error

this question has an error in the data that needs to be corrected. --EGalvez (WMF) (talk) 16:26, 11 July 2017 (UTC)[reply]

To what extent have you done the following for your program(s)-Identified measurable targets related to those program goals?


Median = 3

1 – Not at all (6%)
2 – Somewhat (30%)
3 – Moderately (0%)
4 – Mostly (40%)
50% love to eat cheese


Question 333.03 (LE08) edit

This question has a known error

this question has an error in the data that needs to be corrected. --EGalvez (WMF) (talk) 16:27, 11 July 2017 (UTC))[reply]

To what extent have you done the following for your program(s)-Identified a timeline for meeting your program targets?


Median = 3

1 – Not at all (10%)
2 – Somewhat (29%)
3 – Moderately (0%)
4 – Mostly (35%)
This question has a known error.


Question 333.04 (LE08) edit

This question has a known error

this question has an error in the data that needs to be corrected. --EGalvez (WMF) (talk) 16:27, 11 July 2017 (UTC)[reply]

To what extent have you done the following for your program(s)-Achieved the targets you set for your programs and events?


Median = 3

1 – Not at all (4%)
2 – Somewhat (37%)
3 – Moderately (0%)
4 – Mostly (45%)
50% love to eat cheese


Question 334.01 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-Wikimetrics


Median = 2

1 – Basic (46%)
2 – Intermediate (26%)
3 – Advanced (22%)
4 – Expert (6%)
54% of program leaders who participated in this questions reported that their level of experience with Wikimetrics to measure the outputs/outcomes of their programs is intermediate, advanced or expert.


Question 334.02 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-Surveys


Median = 2

1 – Basic (27%)
2 – Intermediate (41%)
3 – Advanced (24%)
4 – Expert (8%)
73% of program leaders who participated in this questions reported that their level of experience with Surveys to measure the outputs/outcomes of their programs is intermediate, advanced or expert.


Question 334.03 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-GLAM tools


Median = 2

1 – Basic (34%)
2 – Intermediate (44%)
3 – Advanced (19%)
4 – Expert (3%)
66% of program leaders who participated in this questions reported that their level of experience with GLAM tools to measure the outputs/outcomes of their programs is intermediate, advanced or expert.


Question 334.04 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-Quarry


Median = 1

1 – Basic (60%)
2 – Intermediate (19%)
3 – Advanced (11%)
4 – Expert (11%)
41% of program leaders who participated in this questions reported that their level of experience with Quarry to measure the outputs/outcomes of their programs is intermediate, advanced or expert.


Question 334.05 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-Program and Events Dashboard


Median = 2

1 – Basic (46%)
2 – Intermediate (32%)
3 – Advanced (19%)
4 – Expert (3%)
54% of program leaders who participated in this questions reported that their level of experience with Program and Events Dashboard to measure the outputs/outcomes of their programs is intermediate, advanced or expert.


Question 334.06 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-Other tools (specify)


Median = 2.5

1 – Basic (50%)
2 – Intermediate (0%)
Four program leaders reported using another tool to measure the outputs/outcomes of their program(s).


Question 334.07 (LE09) edit

Overall, what how much experience do you have with each of the following tools to measure the outputs/outcomes of your programs?-Grants metrics "magic button"


Median = 1.5

1 – Basic (50%)
2 – Intermediate (30%)
3 – Advanced (16%)
4 – Expert (5%)
51% of program leaders who participated in this questions reported that their level of experience with Grants metrics "magic button" to measure the outputs/outcomes of their programs is intermediate, advanced or expert.


Question 335.01 (LE10) edit

To what extent are the following tools difficult or easy to use?-Wikimetrics


Median = 3
47% selected "No opinion" [?]

1 – Very difficult (10%)
2 – Difficult (28%)
3 – Neither difficult nor easy (31%)
4 – Easy (31%)
38% of program leaders who participated in this question reported that Wikimetrics is difficult or very difficult to use.


Question 335.02 (LE10) edit

To what extent are the following tools difficult or easy to use?-Surveys


Median = 3.5
29% selected "No opinion" [?]

1 – Very difficult (3%)
2 – Difficult (6%)
3 – Neither difficult nor easy (41%)
4 – Easy (38%)
5 – Very easy (12%)
9% of program leaders who participated in this question reported that surveys are difficult or very difficult to use.


Question 335.03 (LE10) edit

To what extent are the following tools difficult or easy to use?-GLAM tools


Median = 3
49% selected "No opinion" [?]

1 – Very difficult (4%)
2 – Difficult (18%)
3 – Neither difficult nor easy (46%)
4 – Easy (29%)
5 – Very easy (4%)
22% of program leaders who participated in this question reported that GLAM tools are difficult or very difficult to use.


Question 335.04 (LE10) edit

To what extent are the following tools difficult or easy to use?-Quarry


Median = 3
63% selected "No opinion" [?]

1 – Very difficult (18%)
2 – Difficult (31%)
3 – Neither difficult nor easy (28%)
4 – Easy (18%)
5 – Very easy (5%)
49% of program leaders who participated in this question reported that Quarry is difficult or very difficult to use.


Question 335.05 (LE10) edit

To what extent are the following tools difficult or easy to use?-Program and Events Dashboard


Median = 3
57% selected "No opinion" [?]

1 – Very difficult (9%)
2 – Difficult (6%)
3 – Neither difficult nor easy (47%)
4 – Easy (32%)
5 – Very easy (6%)
15% of program leaders who participated in this question reported that the Program and Events Dashboard is difficult or very difficult to use.


Question 335.06 (LE10) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

To what extent are the following tools difficult or easy to use?-Other tools (specify)


Median = 4
71% selected "No opinion" [?]

1 – Very difficult (0%)
2 – Difficult (0%)


Question 335.07 (LE10) edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

To what extent are the following tools difficult or easy to use?-Grants metrics "magic button"


Median = 3
71% selected "No opinion" [?]

1 – Very difficult (6%)
2 – Difficult (19%)
3 – Neither difficult nor easy (44%)
4 – Easy (28%)
5 – Very easy (3%)
25% of program leaders who participated in this question reported that the Grants metrics "magic button" Program and Events Dashboard is difficult or very difficult to use.


Question 337 (PR23) edit

In the next 12 months, I would like to get more involved with (select all that apply)

Participants could select more than one option

13% did not select an option [?]

1 – Edit-a-thons (47%)
2 – Training of GLAM staff or volunteers (41%)
3 – Training of other experts, such as academics or researchers. (50%)
4 – Content uploads to Wikimedia Commons (54%)
5 – Wikidata contribution from a partner (40%)
6 – Outreach related to Free and Open Copyright (45%)
7 – Support of Education Program assignments in universities (46%)
8 – Support of Education Program activities at another level (42%)
9 – Photography campaigns (like Wiki-Loves Monuments) (44%)
10 – Communications or outreach campaigns (36%)
11 – Wikipedian in Residence positions (38%)
12 – Other partnerships or outreach projects (please describe) (8%)

Question list edit

Goal 12 - "Improving access to research materials by contributors"
Goal 13 - "Improving understanding of movement fundraising and fundraising needs"
Goal 14 - "Increasing awareness of GLAM and Libraries"
Goal 15 - "Increasing knowledge and capacity related to policy issues"