Community Engagement Insights 2016-17 Report

Across audiences Editors Affiliates Program Leaders Developers
Goal 1 - "Improving new editor engagement"
Goal 2 - "Improving community health"
Goal 3 - "Improving collaboration and communications between the Foundation and communities"
Goal 4 - "Improving collaboration and communications around software development"
Goal 5 - "Improving collaboration with affiliates related to partnerships"


Question 338 (GR13) edit

To what extent are you familiar with the Wikimedia Foundation program called "Wikipedia Zero"?


Median = 3
1% selected "No opinion" [?]

1 – Not at all (20%)
2 – Slightly (11%)
3 – Moderately (21%)
4 – Mostly (29%)
5 – Completely (20%)
49% of program leaders who participated in this question were mostly or completely familiar with the Wikimedia Foundation program called "Wikipedia Zero".


Question 339 (GR08) edit

The Wikimedia Foundation partnered with mobile service providers to test a new project. This project allows mobile phones without internet capability to receive Wikipedia content via text messages.

This expands the reach of Wikipedia content to people who do not have smartphones or cannot afford mobile data charges. In some of these partnerships, users would be required to pay a text message charge (standard SMS fee or subsidized in some cases) per response.

To what extent do you support or oppose this kind of partnership?

Median = 4
4% selected "I have no opinion on the topic" [?]

1 – I strongly oppose these partnerships (4%)
2 – I somewhat oppose these partnerships (8%)
3 – I neither support nor oppose these partnerships (17%)
4 – I somewhat support these partnerships (30%)
5 – I strongly support these partnerships (42%)
72% of program leaders who participated in this question somewhat support or strongly support this partnership with mobile service providers


Question 341 (GR09) edit

The Wikimedia Foundation is interested in more partnerships with companies in the private sector. To become a partner, companies must share the Foundation's values, mission, and ethics. Companies must also have strong corporate social responsibility efforts supporting education.

These companies often provide services to underserved segments of the population where they operate. For example, the companies build schools, provide connectivity or devices, or promote certain content. The Foundation could work with new partners to create new programs that aim to increase the reach of Wikimedia projects.

To what extent do you support or oppose this kind of partnership?

Median = 4
6% selected "I have no opinion on the topic" [?]

1 – I strongly oppose these partnerships (0%)
2 – I somewhat oppose these partnerships (8%)
3 – I neither support nor oppose these partnerships (12%)
4 – I somewhat support these partnerships (37%)
5 – I strongly support these partnerships (43%)
80% of program leaders who participated in this question somewhat support or strongly support the Wikimedia Foundation partnering with companies in the private sector


Question 343 (GR10) edit

The Wikimedia Foundation is interested in more partnerships with public or governmental institutions. These include Ministries of Education and Information and Communications Technology (ICT), and others. To become a partner, public sector institutions must share our values, mission, and ethics.

Public and governmental institutions often play a major role in shaping a country's education. For example, they can promote technology adoption to underserved segments of the population. The Foundation could work with these partners to include Wikimedia projects in ongoing public sector efforts. This will help the movement increase the reach and awareness of Wikimedia projects. Often, government partnerships can reach a larger number of people than other kinds of partnerships.

To what extent do you support or oppose this kind of partnership?

Median = 5
1% selected "I have no opinion on the topic" [?]

1 – I strongly oppose these partnerships (1%)
2 – I somewhat oppose these partnerships (2%)
3 – I neither support nor oppose these partnerships (4%)
4 – I somewhat support these partnerships (27%)
5 – I strongly support these partnerships (66%)
93% of program leaders who participated in this question somewhat support or strongly support the Wikimedia Foundation partnering with public or governmental institutions.


Question 345 (GR11) edit

The Wikimedia Foundation is interested in partnerships with local or regional non-profit organizations. To become a partner,non-profit organizations must have a similar mission as the Wikimedia movement. They must also share the Foundation's values, mission, and ethics.

Local non-for-profit organizations have practical knowledge and expertise in their geography and topic areas. The Foundation could work with these partners to create new programs and expand the reach of Wikimedia projects. With their expertise, non-profit organizations can help the Foundation reach its goals more efficiently.

Do you support or oppose this kind of partnership?

Median = 5
1% selected "I have no opinion on the topic" [?]

1 – I strongly oppose these partnerships (1%)
2 – I somewhat oppose these partnerships (4%)
3 – I neither support nor oppose these partnerships (5%)
4 – I somewhat support these partnerships (25%)
5 – I strongly support these partnerships (65%)
90% of program leaders who participated in this question reported that they support or strongly support the Foundation partnering with local or regional non-profit organizations.


Question 347 (GR12) edit

The Wikimedia Foundation is interested in partnering with a broader category of educational institutions (schools, universities, academies, think tanks, etc). These partnerships may allow us to find opportunities to bring new readers to Wikipedia, especially students who have never heard of it.

Educational institutions are able to distribute the freely available content on the Wikimedia projects. They can distribute content in their classrooms and communities. These partnerships could help strengthen the ongoing Wikipedia Education Programs (WEPs) around the world. We would work hand-in-hand with WEPs in these partnership.

Do you support or oppose this kind of partnership?

Median = 1
1% selected "I have no opinion on the topic" [?]

1 – I strongly oppose these partnerships (1%)
2 – I somewhat oppose these partnerships (2%)
3 – I neither support nor oppose these partnerships (1%)
4 – I somewhat support these partnerships (18%)
5 – I strongly support these partnerships (76%)
94% of program leaders who participated in this question reported that they support or strongly support the Foundation partnering with a broader category of educational institutions

Question list edit

Goal 6 - "Improving software for contributors"
Goal 7 - "Increasing software awareness and use"
Goal 8 - "Growing the Wikimedia technical community"
Goal 9 - "Improving information sharing for program leaders and affiliates"
Goal 10 - "Developing the capacity of affiliates"
Goal 11 - "Developing the capacity of program leaders"
Goal 12 - "Improving access to research materials by contributors"
Goal 13 - "Improving understanding of movement fundraising and fundraising needs"
Goal 14 - "Increasing awareness of GLAM and Libraries"
Goal 15 - "Increasing knowledge and capacity related to policy issues"