Community Insights/2016-17 Report/Audience 1/Goal5

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Community Engagement Insights 2016-17 Report

Across audiences Editors Affiliates Program Leaders Developers
Goal 1 - "Improving new editor engagement" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 2 - "Improving community health" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 3 - "Improving collaboration and communications between the Foundation and communities" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 4 - "Improving collaboration and communications around software development" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 5 - "Improving collaboration with affiliates related to partnerships"


Question 158 (GR13)Edit

To what extent are you familiar with the Wikimedia Foundation program called "Wikipedia Zero"?


Median = 1

5% selected "No opinion" [?]


1 – Not at all (72%)
2 – Slightly (12%)
3 – Moderately (7%)
4 – Mostly (6%)
5 – Completely (4%)
Eighty-four percent of participants indicated that they are not at all or slightly familiar with the program "Wikipedia Zero".


Question 159 (GR01)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:03, 12 July 2017 (UTC)

To what extent do you agree or disagree with the following:

“The Wikipedia Zero program is an effective way to address the data affordability barrier in Africa, Middle East, Asia and Latin America..”

Median = 4

30% selected "No opinion" [?]


1 – Strongly disagree (4%)
2 – Disagree (4%)
3 – Neither agree nor disagree (17%)
4 – Agree (42%)
5 – Strongly agree (32%)
Seventy-four percent of participants strongly agree or agree that the Wikipedia zero program is an effective way to address the affordability barrier.


Question 160 (GR02)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:05, 12 July 2017 (UTC)

To what extent do you agree or disagree with the following:

“The Wikipedia Zero program helps increase the number of Wikipedia readers in countries where the program is active.”

Median = 4

28% selected "No opinion" [?]


1 – Strongly disagree (1%)
2 – Disagree (2%)
3 – Neither agree nor disagree (15%)
4 – Agree (44%)
5 – Strongly agree (38%)
Eighty-two percent of participants strongly agree or agree that the Wikipedia Zero program helps increase the number of Wikipedia readers in countries where the program is active.


Question 161 (GR03)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:05, 12 July 2017 (UTC)

To what extent do you agree with the following:

“The Wikipedia Zero program builds awareness of Wikipedia in countries where a partnership is active and partners are promoting the service.”

Median = 4

32% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (2%)
3 – Neither agree nor disagree (20%)
4 – Agree (48%)
5 – Strongly agree (28%)
76% percent of participants strongly agree or agree that the Wikipedia Zero program builds awareness of Wikipedia in countries where a partnership is active and partners are promoting the service. 32% of participants who answered the question selected "no opinion".


Question 162 (GR06)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:05, 12 July 2017 (UTC)

To what extent do you agree or disagree with the following statement:

The people in my country understand that the name “Wikipedia Zero” indicates that data access to Wikipedia is free

Median = 2

33% selected "No opinion" [?]


1 – Strongly disagree (17%)
2 – Disagree (34%)
3 – Neither agree nor disagree (26%)
4 – Agree (16%)
5 – Strongly agree (7%)
Fifty-one percent of participants strongly disagree or disagree that people in their country understand that the name "Wikipedia Zero" indicates that access to Wikipedia is free.


Question 163 (GR07)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:05, 12 July 2017 (UTC)

To what extent do you agree or disagree with the following statement:

Changing the name "Wikipedia Zero" to something like "Wikipedia Free" or "For-free-Wikipedia" would make it clearer that Wikipedia can be accessed without data charges

Median = 4

22% selected "No opinion" [?]


1 – Strongly disagree (4%)
2 – Disagree (12%)
3 – Neither agree nor disagree (21%)
4 – Agree (33%)
5 – Strongly agree (30%)
Sixty-three percent of participants strongly agree or agree that changing the name "Wikipedia Zero" to something like "Wikipedia Free" or "For-Free Wikipedia" would make it clearer that Wikipedia can be accessed without data charges.


Question 164 (GR04)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:05, 12 July 2017 (UTC)

To what extent are you aware of the operating principles for Wikipedia Zero?


Median = 1

1 – Not at all (56%)
2 – Slightly (22%)
3 – Moderately (12%)
4 – Mostly (7%)
5 – Completely (3%)
Seventy-eight percent of participants indicated they are not at all or slightly aware of the operating principles of Wikipedia Zero.


Question 165 (GR15)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:06, 12 July 2017 (UTC)

Do you have any concerns about Wikipedia Zero in regards to net neutrality?


Mean = 0.32

1 – No (68%)
2 – Yes (32%)
Sixty-eight percent of participants indicated that they do not have any concerns about "Wikipedia Zero" with regard to net neutrality.


Question 166 (GR16)Edit

This question has a known error

This question needs to be filtered based on responses to GR13. --EGalvez (WMF) (talk) 19:06, 12 July 2017 (UTC)

To what extent do the Wikipedia Zero operating principles address your concerns around net neutrality?


Median = 3

1 – Not at all (22%)
2 – Slightly (19%)
3 – Moderately (32%)
4 – Mostly (20%)
5 – Completely (8%)
Thirty-two percent of participants indicated that the Wikipedia Zero operating principles moderately address their concerns about net neutrality.

Question listEdit

Goal 6 - "Improving software for contributors" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 7 - "Increasing software awareness and use" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 8 - "Growing the Wikimedia technical community" WikiFont uniE100 - article - blue.svg
Goal 9 - "Improving information sharing for program leaders and affiliates" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 10 - "Developing the capacity of affiliates" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 11 - "Developing the capacity of program leaders" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 12 - "Improving access to research materials by contributors" WikiFont uniE100 - article - blue.svg
Goal 13 - "Improving understanding of movement fundraising and fundraising needs" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 14 - "Increasing awareness of GLAM and Libraries" WikiFont uniE100 - article - blue.svg WikiFont uniE100 - article - blue.svg
Goal 15 - "Increasing knowledge and capacity related to policy issues" WikiFont uniE100 - article - blue.svg