Talk:Community Tech/Who Wrote That tool

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Getting an error messageEdit

Hi, I'm getting an error message when I try to use the tool. Thanks MassiveEartha (talk) 18:16, 12 April 2021 (UTC)

Same here, at this time. Mathglot (talk) 19:51, 12 April 2021 (UTC)
@MassiveEartha: What error message do you get? What browser and browser version are you using? The operating system and the extension version may also help debugging, although it looks like the extension hasn’t been updated for a while. —Tacsipacsi (talk) 20:14, 12 April 2021 (UTC)
I'm also getting an error (and thank you for creating the tool, I find it very useful). I'm using Firefox version 82.0.3, though am just installing 87.0 to see if that helps (edit: no difference with version 87.0). The error message I get is "Error: Refresh or try again later. If the issue persists, contact us". Tacyarg (talk) 20:20, 12 April 2021 (UTC) (edit: working again for me Tacyarg (talk) 20:06, 15 April 2021 (UTC))
Ditto, newest version of Google Chrome and on OSX catalina. Same error message. Sennecaster (talk) 20:25, 12 April 2021 (UTC)
I wasn’t able to reproduce the issue. I tried three random articles on German Wikipedia, each with a different browser (Firefox 78.9.0, Firefox 88, Chromium 89) on Debian GNU/Linux 10 “buster”, all of them seem to work. However, I’m not a developer of this tool, just wanted to collect some basic debugging data, so maybe a developer can find out what’s going on. —Tacsipacsi (talk) 23:20, 12 April 2021 (UTC)
@MassiveEartha, Mathglot, Tacyarg, Sennecaster, and Tacsipacsi: Thank you all for either reporting or testing the issue! I just conducted some basic tests of the tool, and it was working for me. In that case, can someone write a ticket on Phabricator with full steps to reproduce the bug (including the specific pages where this error occurred)? Once a ticket is written, we can investigate the root cause as a team. Thank you in advance! --IFried (WMF) (talk) 20:22, 15 April 2021 (UTC)
Seems to have been transient, as I cannot reproduce it now. Fwiw, I was using Vivaldi 3.5 (64-bit) on Windows 10. Mathglot (talk) 20:35, 15 April 2021 (UTC)
Okay, thanks for letting us know! We'll continue to monitor the situation, and please feel free to write a Phabricator ticket if the issue arises again. Thanks! --IFried (WMF) (talk) 20:38, 15 April 2021 (UTC)
The SSL certificate used by wikiwho.net (the external service that powers Who Wrote That?) expired and that was the cause of this outage. It was fixed sometime around 00:00 UTC on April 13. MusikAnimal (WMF) (talk) 21:46, 15 April 2021 (UTC)
IFried Yes, it was transient and started working again, thanks. But unfortunately, now it's broken again. Mathglot (talk) 08:01, 14 July 2021 (UTC)
A-a-a-a-n-nnd, working again. Don't you just love transient problems? Mathglot (talk) 08:04, 14 July 2021 (UTC)
Mathglot Thanks for letting me know! I'm no longer on the Community Tech team, which manages the tool. So, in the future, if you experience issues, you can write a ticket in Phabricator and tag the Community Tech team in the ticket. Thanks! --IFried (WMF) (talk) 15:08, 14 July 2021 (UTC)

Error Message: Refresh or Try Again LaterEdit

Who Wrote That is not giving an error message when I try to use the the tool. Flalf (talk) 04:56, 12 July 2021 (UTC)

I am getting an error message as well, telling me to "Refresh or try again later. If the issue persists, contact us." I am on Microsoft Edge Version 91.0.864.67. Yeeno (talk) 06:48, 12 July 2021 (UTC)
I am getting this error using Google Chrome. Buidhe (talk) 12:30, 12 July 2021 (UTC)
Ditto, began yesterday for me; have tried it on multiple articles and on both Edge and Chrome. Schazjmd (talk) 16:29, 12 July 2021 (UTC)
same for me, on Firefox with Ubuntu. regards --Bert (talk) 19:06, 12 July 2021 (UTC)
Same, on Vivaldi 4.0 (Chromium-based) on Win10. 2601:646:4003:3940:802B:862D:ACA8:1515 03:57, 13 July 2021 (UTC)
Hey everyone; thanks for letting me know! As reported above, it seems to be working again, and my personal tests also showed it working. However, I'm no longer on the Community Tech team, which manages the tool. So, in the future, if you experience issues, you can write a ticket in Phabricator and tag the Community Tech team in the ticket. Thanks! --IFried (WMF) (talk) 15:15, 14 July 2021 (UTC)
Ah, apologies, I thought this was my personal talk page (long day!). At any rate, yes, it seems to be working again, but please do write a ticket in Phabricator if the issue arises again. Thanks! --IFried (WMF) (talk) 15:16, 14 July 2021 (UTC)

Blocked by CORS on the English WikipediaEdit

Attempting to run Who Wrote That on any English Wikipedia page results in a CORS error. Relevant console error message:

Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://wikiwho.wmflabs.org/en/whocolor/v1.0.0-beta/Human_rights_abuses_of_the_Marcos_dictatorship/1046457425/. (Reason: CORS request did not succeed).

Chlod (say hi!) 19:37, 25 September 2021 (UTC)

It's also stopped working for me in the past few days. (Firefox 90.0.2 on Ubuntu 16.04.) Certes (talk) 10:10, 27 September 2021 (UTC)
@Certes@Chlod Thanks for reporting this high priority bug. We have created a task to look into this and you can follow progress here https://phabricator.wikimedia.org/T291886 NRodriguez (WMF) (talk) 20:44, 27 September 2021 (UTC)
  Fixed Thanks for the report, and sorry about the downtime! This specific problem was an edge case that shouldn't ever happen again. MusikAnimal (WMF) (talk) 22:07, 27 September 2021 (UTC)

Really strange bugEdit

On this article (en wiki), there was a set of edits made at an unknown date by an unknown editor. When I examine the content with Who Wrote That (hover over the word "life" in the first sentence). Who Wrote That reports that it was (username or IP removed) and (edit summary removed), but with the date and timestamp of the time that I ran the tool so it matches nothing in the article's history. (I repeated the check on multiple days to confirm that it always reports the day and time I'm looking at it.) It looks like a revision-deletion, but when that happens, the edit is also reverted so wouldn't have remained in the article. Not sure what's going on here. I've only encountered this on this one article, so no big deal...just puzzling. Schazjmd (talk) 19:23, 12 March 2022 (UTC)

@Schazjmd: A total of 36 edits between August 2019 and July 2020 have been revdel’d in the article, and there’s quite some difference between the last public version before and the first public version after (including the change from “man” to “life”). I suspect a separate section was added with the copyvio, and that have been removed, but there was no reason to revert other, constructive edits. It’s a bug in the tool, though, and should be fixed. —Tacsipacsi (talk) 21:35, 12 March 2022 (UTC)

Error Message: Refresh or Try Again Later, ReduxEdit

I've been getting this error message consistently for the last few days in Waterfox Classic, the browser I usually use. The extension works fine in Chrome. Carlstak (talk) 21:26, 26 May 2022 (UTC)

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