Research : Global South User Survey 2014/Questions
Landing page Edit
Thank you for participating in the 2014 Global South User Survey!
Please share your thoughts with us: it should only take you about 15 minutes. We look forward to learning more about our users from countries in the global south. Your feedback on Wikipedia and other Wikimedia projects will be valuable to us: it will help us to understand the specific needs of local user communities in the global south, provide data that supports product development, and assist in guiding the process of the upcoming strategic planning.
Some legal stuff ...
By answering these questions, you permit us to record your responses and agree to donate them to the public domain. This allows us to freely share your answers with others for the purpose of open analysis, research, and study. We won't publicly share your name, address, phone number, or email except as required by law. (Our commitment assumes that you incorporate your personal information only in response to questions that explicitly ask for it.)
Thanks again for your feedback! Demographics Edit
What is your country of residence?
Other (please specify): What is your age range?
More than 70 years
No answer What was the last level of education you have completed?
No schooling completed
Nursery school to 8th grade
Some high school, no diploma
High school graduate, diploma or the equivalent (for example: GED)
Some college credit, no degree
Doctorate degree Which languages can you fluently read and write?
Other (please specify): What is your current work status?
Employed for wages
Out of work and looking for work
Out of work but not currently looking for work
Unable to work What is your gender?
Prefer not to say
Other (please specify): Internet usage Edit
How much time do you spend using the Internet?
Less than 1 hr/month
Less than 1 hr/week
Less than 1 hr/day
More than 5 hrs/day From where do you access the Internet most frequently?
Public places (Internet cafe, library, etc)
A friend's place
Other (please specify): Which devices do you usually use to access the Internet?
Feature phone (non-smart phone)
Other (please specify): What are the main purposes you use the Internet for?
Other (please specify): Which websites do you most frequently use?
Other (please specify): Which accounts do you most frequently use?
Other (please specify): In which languages do you most frequently read content on the Internet?
Other (please specify): What are the major challenges you have concerning the Internet? (Connectivity, content, cost, etc) What information or content do you wish you could find more of on the Internet (e.g., more content in specific language, more content in specific topics)?
What are your main reading sources?
I don't read often
Other (please specify): On average, how many hours per week do you spend reading in total?
Less than 1 hour
More than 20 hours Which language Wikipedias do you most frequently read?
Other (please specify): If applicable, which of the Wikimedia Foundation's other free knowledge sites do you read?
Never heard of any of them
Other (please specify): Have you ever used Wikipedia in an offline format?
Yes, I've used it before
Yes, but I don't need it
No, but I've heard of it
No, I've never heard of it
I have access to it, but I don't use it Which offline format have you used?
An offline Wikipedia app
One Laptop Per Child's (OLPC) Wikipedia app
I have it pre-installed on my computer
Other (please specify): How do you evaluate the following aspects of Wikipedia?
Coverage of topics
Depth of information
Reliability or trustworthiness of information
Design (site interface)
Wikipedia policies – help pages
Overall Do you use any other online encyclopedias? If so, please add a link to its main page. How would you describe Wikipedia in your own words? How do you currently use Wikipedia/Wikimedia? (select all that apply)
Searching for information for my school assignments
Searching for information for my work
Fact checking to resolve disagreements
Reading about topics of my personal curiosity
Other (please describe how else you use Wikipedia/Wikimedia How often do you use Wikipedia/Wikimedia?
Less than once a month
1-3 times a month
4-5 times a month (about once a week)
2-3 times a week
4-5 times a week
6-7 times a week (about once a day)
More than once a day If you could improve one thing about Wikipedia – such as its policies or its content coverage – what would it be? Contributing Edit
What best describes your type of contributions to Wikipedia?
I write new articles.
I add content to existing articles.
I fix formatting, spelling and grammar, or make other minor edits to articles.
I do translation work.
I contribute photos and multimedia content to Wikimedia Commons.
I patrol for vandalism, copyright violations, or other problems with articles.
I answer readers’ questions and complaints.
I resolve disputes among volunteers (e.g. mediation, arbitration).
I organize or help to organize events, workshops, meetups, or the annual Wikimania conferences.
I do public outreach or advocacy outside the Wikimedia community.
I do technical work such as maintaining bots or tools.
I participate in chapter work.
I participate in discussions about articles.
I develop or maintain policies, guidelines and similar community processes.
Other (please specify): If applicable, which of the Wikimedia Foundation's other free knowledge sites do you contribute to?
None of the above
Other (please specify): How much time do you spend editing Wikimedia sites?
Less than one hour a month
1–3 hours a month
1–3 hours a week
1–2 hours a day
3–4 hours a day
More than 4 hours a day How do users on your home wiki mostly interact with each other?
Article talk pages
User talk pages
Social media (Facebook, google groups, etc)
Other (please specify): Which of the following apply to your language and the technology you use?
No operating system support for my language
No keyboard support for my language
No browser support for my language
I have no problems when it comes to technology support for my language
Other (please specify): What things might help you contribute more?
Someone coaches me on how to edit
Receiving answers to my questions on talk pages
Receiving help regarding Wikipedia policies, and community norms
Improved editing interface
Other Wikimedians welcoming my contributions
Receiving appreciation for my contributions
Confidence that my contributions will not be removed
Knowledge that others benefit from my contributions
Other (please specify): Do you use well-written articles from other languages to translate an initial version in your own language?
Never Can you outline your experience in editing Wikipedia in languages other than English? (e.g. if you're typing in Turkish, what are the typical challenges you face?) What kind of tools (e.g. spell-checkers, auto-complete tools) would you like to have? What kind of movement support would you like to receive?
Creating a Wikimedia user group/chapter in my area
Grants to cover my Wikipedia expenses
Grants to help me experiment with new ideas
Scholarship to attend Wikipedia related events
Running a Wikipedia education program at my school
Creating a partnership with my local museum/library
None, I have no need of movement resources
Other (please specify): What first motivated you to edit Wikipedia?
I noticed an error and wanted to fix it
I noticed that an article about a topic was missing, so I created it
I wanted to learn a new skill
I wanted to contribute to free knowledge on the Internet
I wanted to contribute contents in my language
A friend or colleague got me interested
I attended a lecture or workshop about editing Wikipedia
I started editing as part of a class assignment in school/university
Other (please specify): Conditional Edit
Have you heard about the Wikipedia Education Program?
Yes, I've heard of it and I have had participated
Yes, I've heard of it but have had the chance to participate
Yes, I have heard of it, and I think Wikipedia should not be used in education
No, I have not heard of it, but it sounds like a good idea
No, I have not heard of it, and I think Wikipedia should not be used in education Are mobile data charges an obstacle for you to access Wikipedia?
No, I have a data plan that gives me free access
No, my data plan allows me to access only Wikipedia for free, but I pay to access other sites What is your data plan?
Limited data plan (What is the monthly data limit?)
Please take the 2014 Global South User Survey by [clicking here]. Share your experiences and improve Wikipedia You can pause the survey at any time and finish it later, but this may be the only time you'll see this message