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Community Insights/2016-17 Report/Community Engagement

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Community Engagement Insights 2016-17 Report

Contents

Key Findings from the Community Engagement teamEdit

To be filled in by the Community Engagement team

Which were your team's most important research questions?

The primary focus at the department level was overall contributor engagement, and we came up with questions engineered to measure that on multiple dimensions: (a) overall engagement with contributing; (b) the ability to collaborate on projects with others; (c) the ability of users to solve problems individually and collectively; (d) the perception users have of their own biases and those of others and how they impact behavior; (e) the extent to which users feel empowered to work; (f) the extent to which users feel recognized for their contributions; and (g) the high-level, overall assessment of Foundation stewardship. The clusters of questions were engineered to cross-check each other for accuracy. (a)-(f) essentially are all components of a strong and healthy online engagement experience, but (a) provides us with the clearest metric of contributor motivation to continue on the sites.

To what extent were these questions answered?

Some of the constructions didn’t support each other as expected, so data from (e) and (f) was not really usable. (d) was closer in consistency, but didn’t hang together as well as we’d want to really draw strong conclusions from that, either, except that we could tell that people have no great confidence in the ability of others to recognize their own biases. As some of these questions were adapted from other uses, it is possible that we modified them to the point that they no longer accurately assess what we intended. Where they are important for the upcoming strategic direction, we’ll re-evaluate. I'm pleased that (a)-(c) and (g) held together.

What additional analyses does your team need?

Jaime Anstee will explore comparative analyses looking at potential gender or language community differences along the community health constructs. Specifically, looking within enwiki editors across home languages, differences across language groups more generally, and potential gender differences. Courtesy of our access to Jaime, we do not need assistance with this, just the data.

Which questions surprised your team?

While data on harassment is about where I expected, this information surprised me: "Of all survey participants, 49% indicated they avoided Wikimedia projects at least one day in the past month because they felt unsafe or uncomfortable". This is a higher aversion rate than I expected.

How does your team you plan to use the data?

Looking at (a)-(c) and (g), the data suggests that individuals are generally likely to feel good about their own contributions and interested in continuing to contribute, but see areas for improvement in collaboration and problem-solving. We also see growth areas in Foundation stewardship. As we approach annual planning, I have begun talking with team leads and with the leads of other departments about some of the results and how to do further analysis to determine the interplay of the data with the emerging strategic direction. The data should offer us a baseline to track the effectiveness of measures we take in these areas. The effectiveness of the data for this use will increase as Jaime further analyzes it. (The community health data beginning at 115.01 is likely of greatest use to Support & Safety and should be prioritized by them; this answer corresponds to the department "team" level.)

What survey questions would your team like to ask next time?

We'd love to continue to measure the constructs set out in this survey but recognize that the survey overall suffered from bloat and that we contributed to this. Accordingly, we will review our constructs against strategic priorities defined in the current strategy consultation to ensure that we are focusing attention in the areas directed by that consultation. Flawed constructs will be re-evaluated and re-tooled as necessary.

Community Engagement team reportEdit

Across audiencesEdit

Question 105 (CE16)Edit

Have you ever felt unsafe in any Wikimedia online or offline space, including being harassed, bullied, attacked, etc.?


Mean = 0.32

1 – No (68%)
2 – Yes (32%)
Thirty-two percent of participants indicated that they have felt unsafe in a Wikimedia online or offline space.


Question 107.01 (CE09)Edit

To what extent do you agree or disagree with each of the following: -- I would recommend Wikimedia as a great place to contribute.


Median = 4

4% selected "No opinion" [?]


1 – Strongly disagree (1%)
2 – Disagree (4%)
3 – Neither agree nor disagree (12%)
4 – Agree (40%)
5 – Strongly agree (43%)
Eighty-three percent of all participants agree or strongly agree that they would recommend Wikimedia as a great place to contribute.


Question 107.03 (CE09)Edit

To what extent do you agree or disagree with each of the following: -- I take pride in contributing to the Wikimedia projects.


Median = 4

5% selected "No opinion" [?]


1 – Strongly disagree (1%)
2 – Disagree (2%)
3 – Neither agree nor disagree (16%)
4 – Agree (30%)
5 – Strongly agree (50%)
Eighty percent of all participants agree or strongly agree that they take pride in contributing to Wikimedia projects.


Question 107.04 (CE09)Edit

To what extent do you agree or disagree with each of the following: -- I often think about quitting as a Wikimedia contributor.


Median = 2

6% selected "No opinion" [?]


1 – Strongly disagree (36%)
2 – Disagree (35%)
3 – Neither agree nor disagree (16%)
4 – Agree (8%)
5 – Strongly agree (5%)
Thirteen percent of all participants agree or strongly agree that they often think about quitting as a Wikimedia contributor.


Question 107.05 (CE09)Edit

To what extent do you agree or disagree with each of the following: -- I expect to be contributing to Wikimedia two years from now.


Median = 4

9% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (2%)
3 – Neither agree nor disagree (13%)
4 – Agree (43%)
5 – Strongly agree (40%)
Eighty-three percent of all participants agree or strongly agree that they expect they will still be contributing to Wikimedia two years from now.


Question 108.01 (CE10)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- My contributions to Wikimedia are challenged or reverted inappropriately.


Median = 2

7% selected "No opinion" [?]


1 – Strongly disagree (23%)
2 – Disagree (38%)
3 – Neither agree nor disagree (22%)
4 – Agree (13%)
5 – Strongly agree (5%)
Eighteen percent of all participants indicated they agree or stongly agree that their contributions are challenged or reverted inappropriately.


Question 108.02 (CE10)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- Other Wikimedians properly recognize good contributors.


Median = 4

8% selected "No opinion" [?]


1 – Strongly disagree (3%)
2 – Disagree (8%)
3 – Neither agree nor disagree (25%)
4 – Agree (52%)
5 – Strongly agree (12%)
Sixty-four percent of all participants indicated they agree or stongly agree that other Wikimedians properly recognize good contributors.


Question 108.03 (CE10)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- Wikimedians are free to experiment and try new ideas.


Median = 3

14% selected "No opinion" [?]


1 – Strongly disagree (6%)
2 – Disagree (14%)
3 – Neither agree nor disagree (33%)
4 – Agree (33%)
5 – Strongly agree (14%)
Forty-seven percent of all participants indicated they agree or stongly agree that Wikimedians are free to experiment and try new ideas.


Question 109.01 (CE06)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement, including all Wikimedia projects, organizations or offline activities: -- People are sincerely interested in supporting each other.


Median = 4

7% selected "No opinion" [?]


1 – Strongly disagree (3%)
2 – Disagree (9%)
3 – Neither agree nor disagree (30%)
4 – Agree (48%)
5 – Strongly agree (10%)
Fifty-eight percent of all participants indicated they agree or stongly agree people are sincerely interested in supporting eachother.


Question 109.02 (CE06)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement, including all Wikimedia projects, organizations or offline activities: -- People are committed to building long lasting cooperative relationships.


Median = 3

11% selected "No opinion" [?]


1 – Strongly disagree (4%)
2 – Disagree (12%)
3 – Neither agree nor disagree (41%)
4 – Agree (36%)
5 – Strongly agree (7%)
Forty-three percent of all participants indicated they agree or stongly agree people are interested in building long lasting cooperative relationships.


Question 109.03 (CE06)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement, including all Wikimedia projects, organizations or offline activities: -- People can be hyper competitive and see others as adversaries, seeing conflict as a battle to win at any cost.


Median = 3

9% selected "No opinion" [?]


1 – Strongly disagree (5%)
2 – Disagree (19%)
3 – Neither agree nor disagree (28%)
4 – Agree (35%)
5 – Strongly agree (13%)
Forty-eight percent of all participants agree or strongly agree that people can be hyper competetive and see others as adversaries, seeing conflict as a battle to win at any cost.


Question 109.04 (CE06)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement, including all Wikimedia projects, organizations or offline activities: -- Wikimedians with collaborative projects work together well.


Median = 4

18% selected "No opinion" [?]


1 – Strongly disagree (0%)
2 – Disagree (5%)
3 – Neither agree nor disagree (32%)
4 – Agree (49%)
5 – Strongly agree (14%)
Sixty-three percent of all participants agree or strongly agree that Wikimedians with collaborative projects work well together.


Question 109.05 (CE06)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement, including all Wikimedia projects, organizations or offline activities: -- Wikimedia contributors are good at reaching out when they need to consult with others.


Median = 4

13% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (10%)
3 – Neither agree nor disagree (32%)
4 – Agree (42%)
5 – Strongly agree (14%)
Fifty-six percent of all participants agree or strongly agree that Wikimedia contributors are good at reaching out when they need to consult with others.


Question 109.06 (CE06)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement, including all Wikimedia projects, organizations or offline activities: -- Wikimedia contributors have sufficient freedom to work effectively online.


Median = 4

9% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (7%)
3 – Neither agree nor disagree (23%)
4 – Agree (51%)
5 – Strongly agree (17%)
Sixty-eight percent of all participants agree or strongly agree that Wikimedia contributors have sufficient freedom to work effectively online.


Question 110.01 (CE08)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People are dedicated to working together to solve problems.

Median = 4

9% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (9%)
3 – Neither agree nor disagree (29%)
4 – Agree (52%)
5 – Strongly agree (8%)
Sixty percent of all participants agree or strongly agree that people are dedicated to working together to solve problems.


Question 110.02 (CE08)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People attempt to coerce others.

Median = 3

12% selected "No opinion" [?]


1 – Strongly disagree (11%)
2 – Disagree (30%)
3 – Neither agree nor disagree (31%)
4 – Agree (24%)
5 – Strongly agree (4%)
Twenty-eight percent of all participants agree or strongly agree that people attempt to coerce others.


Question 110.03 (CE08)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People are committed to seeking fair solutions that are responsive to the interests of all parties.

Median = 4

9% selected "No opinion" [?]


1 – Strongly disagree (3%)
2 – Disagree (9%)
3 – Neither agree nor disagree (32%)
4 – Agree (50%)
5 – Strongly agree (7%)
Fifty-seven percent of all participants agree or strongly agree that people are committed to seeking fair solutions that are responsive to the interests of all parties.


Question 110.04 (CE08)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People are sincerely willing to talk and negotiate and are able to separate “people issues” from the problems.

Median = 3

11% selected "No opinion" [?]


1 – Strongly disagree (5%)
2 – Disagree (16%)
3 – Neither agree nor disagree (37%)
4 – Agree (35%)
5 – Strongly agree (6%)
Forty-one percent of all participants agree or strongly agree that people are sincerely willing to talk and negotiate and are able to seperate "people issues" from the problems.


Question 112.01 (CE07)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People lack self-awareness and awareness of what motivates others.


Median = 3

16% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (21%)
3 – Neither agree nor disagree (32%)
4 – Agree (37%)
5 – Strongly agree (8%)
Forty-five percent of all participants agree or strongly agree that people lack self-awareness and awareness of what motivates others.


Question 112.02 (CE07)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People are aware of their biases and patterns of behavior.


Median = 3

15% selected "No opinion" [?]


1 – Strongly disagree (5%)
2 – Disagree (29%)
3 – Neither agree nor disagree (40%)
4 – Agree (23%)
5 – Strongly agree (2%)
Twenty-five percent of all participants agree or strongly agree that people are aware of their biases and patterns of behavior.


Question 112.03 (CE07)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People are not aware of their own defensiveness to the situation at hand.


Median = 3

17% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (13%)
3 – Neither agree nor disagree (43%)
4 – Agree (34%)
5 – Strongly agree (8%)
Forty-twopercent of all participants agree or strongly agree that people are not aware of their own defensiveness to the situation at hand.


Question 112.04 (CE07)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People seek out and value feedback.


Median = 4

10% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (10%)
3 – Neither agree nor disagree (29%)
4 – Agree (47%)
5 – Strongly agree (11%)
Fifty-eight percent of all participants agree or strongly agree that people seek out and value feedback.


Question 112.05 (CE07)Edit

To what extent do you agree or disagree with each of the following related to the Wikimedia movement: -- People have a difficult time understanding and empathizing with others.


Median = 3

14% selected "No opinion" [?]


1 – Strongly disagree (3%)
2 – Disagree (20%)
3 – Neither agree nor disagree (39%)
4 – Agree (31%)
5 – Strongly agree (8%)
Thirty-nine percent of all participants agree or strongly agree that people have a difficult time understanding and empathizing with others.


Question 114.01 (CE15)Edit

To what extent do you agree or disagree with each of the following: -- The Wikimedia Foundation makes it clear that volunteers and partners are key to the success of the movement.


Median = 4

10% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (6%)
3 – Neither agree nor disagree (14%)
4 – Agree (39%)
5 – Strongly agree (39%)
Seventy-eight percent of participants agree or strongly agree that the Wikimedia Foundation makes it clear that volunteers and partners are key to the success of the movement.


Question 114.02 (CE15)Edit

To what extent do you agree or disagree with each of the following: -- The Wikimedia Foundation communicates well about their projects and initiatives.


Median = 4

12% selected "No opinion" [?]


1 – Strongly disagree (3%)
2 – Disagree (13%)
3 – Neither agree nor disagree (33%)
4 – Agree (38%)
5 – Strongly agree (13%)
Fifty-one percent of participants agree or strongly agree that the Wikimedia Foundation communicates well about their projects and initiatives.


Question 114.03 (CE15)Edit

To what extent do you agree or disagree with each of the following: -- I am confident in the Wikimedia Foundation to support the global movement.


Median = 4

14% selected "No opinion" [?]


1 – Strongly disagree (2%)
2 – Disagree (5%)
3 – Neither agree nor disagree (19%)
4 – Agree (47%)
5 – Strongly agree (27%)
Seventy-four percent of participants agree or strongly agree that they are confident inthe Wikimedia Foundation supporting the global movement.


Question 115.01 (CE02)Edit

During the past month, on how many days have you avoided the following spaces online because you feel uncomfortable or unsafe in the space?--Twitter


Median = 1

1 – None (81%)
2 – 1-3 days (8%)
3 – 4-10 days (1%)
4 – 11 days or more (10%)
19% of all survey participants reported that they have avoided twitter for at least one day in the last month because they felt uncomfortable or unsafe in the space.


Question 115.02 (CE02)Edit

During the past month, on how many days have you avoided the following spaces online because you feel uncomfortable or unsafe in the space?--Facebook


Median = 1

1 – None (75%)
2 – 1-3 days (10%)
3 – 4-10 days (3%)
4 – 11 days or more (13%)
Of all survey participants, 26% have avoided Facebook at least one day in the past month because they felt unsafe or uncomfortable


Question 115.03 (CE02)Edit

During the past month, on how many days have you avoided the following spaces online because you feel uncomfortable or unsafe in the space?--Wikimedia Projects


Median = 1

1 – None (51%)
2 – 1-3 days (20%)
3 – 4-10 days (12%)
4 – 11 days or more (17%)
Of all survey participants, 49% indicated they avoided Wikimedia projects at least one day in the past month because they felt unsafe or uncomfortable


Question 115.04 (CE02)Edit

During the past month, on how many days have you avoided the following spaces online because you feel uncomfortable or unsafe in the space?--Other


Median = 1

1 – None (80%)
2 – 1-3 days (5%)
3 – 4-10 days (5%)
4 – 11 days or more (9%)
Of all survey participants, 19% indicated they have avoided another space not listed at least one day in the past month because they felt unsafe or uncomfortable


Question 116.01 (CE04)Edit

In the past 12 months, how often have you been sexually harassed on Wikimedia projects or at Wikimedia events, such as sexual remarks made toward you or someone touching your body inappropriately? -- Wikimedia projects (online)


Median = 1

1 – Never (87%)
2 – Rarely (7%)
3 – Sometimes (4%)
4 – Often (1%)
5 – Almost always (1%)
13% of survey participants reported having experienced harassment on the Wikimedia projects online.


Question 116.02 (CE04)Edit

In the past 12 months, how often have you been sexually harassed on Wikimedia projects or at Wikimedia events, such as sexual remarks made toward you or someone touching your body inappropriately? -- Wikimedia events (offline)


Median = 1

1 – Never (94%)
2 – Rarely (3%)
3 – Sometimes (1%)
4 – Often (1%)
Ninety-four percent of survey participants that in the past 12 months they have never been sexually harassed at offline Wikimedia events.


Question 117.01 (CE12)Edit

In the past six months, how often did you report to the following groups for being harassed or attacked: -- Functionaries (bureaucrats, stewards, arbitrators, users who perform specialized roles and have specialized technical access, etc.)


Median = 1

1 – Never (68%)
2 – Rarely (12%)
3 – Sometimes (11%)
4 – Often (4%)
5 – Almost always (5%)
Sixty-eight percent of participants indicated that in the past six months they have never reported harassment or attacks to functionaries.


Question 117.02 (CE12)Edit

In the past six months, how often did you report to the following groups for being harassed or attacked: -- Other volunteers (anyone who contributes to Wikimedia)


Median = 1

1 – Never (64%)
2 – Rarely (15%)
3 – Sometimes (12%)
4 – Often (6%)
5 – Almost always (3%)
Sixty-four percent of participants indicated that in the past six months they have never reported harassment or attacks to other volunteers.


Question 117.03 (CE12)Edit

In the past six months, how often did you report to the following groups for being harassed or attacked: -- Wikimedia Foundation staff


Median = 1

1 – Never (91%)
2 – Rarely (5%)
3 – Sometimes (3%)
4 – Often (0%)
5 – Almost always (1%)
Ninety-one percent of participants indicated that in the past six months they have never reported harassment or attacks to Wikimedia Foundation staff.


Question 117.04 (CE12)Edit

In the past six months, how often did you report to the following groups for being harassed or attacked: -- Staff of chapters or affiliates


Median = 1

1 – Never (91%)
2 – Rarely (3%)
3 – Sometimes (3%)
4 – Often (1%)
5 – Almost always (1%)
Ninety-one percent of participants indicated that in the past six months they have never reported harassment or attacks to chapter or affiliate staff.


Question 118.01 (CE13)Edit

Overall, how useful was the response you received the last time you reported it to: -- Functionaries (bureaucrats, stewards, arbitrators, users who perform specialized roles and have specialized technical access, etc.)


Median = 1

48% selected "No opinion" [?]


1 – Not at all (54%)
2 – Slightly (13%)
3 – Moderately (15%)
4 – Mostly (9%)
5 – Completely (9%)
Of the people who reported harassment or attacks to functionaries in the past six months, 54% indicated the response was not at all useful.


Question 118.02 (CE13)Edit

Overall, how useful was the response you received the last time you reported it to: -- Other volunteers (anyone who contributes to Wikimedia)


Median = 2

49% selected "No opinion" [?]


1 – Not at all (48%)
2 – Slightly (19%)
3 – Moderately (13%)
4 – Mostly (13%)
5 – Completely (7%)
Of the people who reported harassment or attacks to other volunteers in the past six months, 48% indicated the response was not at all useful.


Question 118.03 (CE13)Edit

Overall, how useful was the response you received the last time you reported it to: -- Wikimedia Foundation staff


Median = 1

67% selected "No opinion" [?]


1 – Not at all (77%)
2 – Slightly (7%)
3 – Moderately (9%)
4 – Mostly (3%)
5 – Completely (4%)
Of the people who reported harassment or attacks to Wikimedia Foundation staff in the past six months, 77% indicated the response was not at all useful.


Question 118.04 (CE13)Edit

Overall, how useful was the response you received the last time you reported it to: -- Staff of chapters or affiliates


Median = 1

69% selected "No opinion" [?]


1 – Not at all (75%)
2 – Slightly (7%)
3 – Moderately (9%)
4 – Mostly (6%)
5 – Completely (3%)
Of the people who reported harassment or attacks to chapter or affiliate staff in the past six months, 75% indicated the response was not at all useful.


Question 119.01 (CE14)Edit

To what extent was the problem resolved the last time you reported it to: -- Functionaries (bureaucrats, stewards, arbitrators, users who perform specialized roles and have specialized technical access, etc.)


Median = 1

47% selected "No opinion" [?]


1 – Not at all (60%)
2 – Slightly (16%)
3 – Moderately (11%)
4 – Mostly (7%)
5 – Completely (6%)
Of the people who reported a problem to functionaries in the past six months, 60% indicated the problem was not at all resolved.


Question 119.02 (CE14)Edit

To what extent was the problem resolved the last time you reported it to: -- Other volunteers (anyone who contributes to Wikimedia)


Median = 1

50% selected "No opinion" [?]


1 – Not at all (56%)
2 – Slightly (16%)
3 – Moderately (12%)
4 – Mostly (8%)
5 – Completely (7%)
Of the people who reported a problem to other volunteers in the past six months, 56% indicated the problem was not at all resolved.


Question 119.03 (CE14)Edit

To what extent was the problem resolved the last time you reported it to: -- Wikimedia Foundation staff


Median = 1

68% selected "No opinion" [?]


1 – Not at all (76%)
2 – Slightly (9%)
3 – Moderately (9%)
4 – Mostly (1%)
5 – Completely (6%)
Of the people who reported a problem to Wikimedia Foundation staff in the past six months, 76% indicated the problem was not at all resolved.


Question 119.04 (CE14)Edit

To what extent was the problem resolved the last time you reported it to: -- Staff of chapters or affiliates


Median = 1

71% selected "No opinion" [?]


1 – Not at all (79%)
2 – Slightly (4%)
3 – Moderately (9%)
4 – Mostly (3%)
5 – Completely (6%)
Of the people who reported a problem to chapter or affiliate staff in the past six months, 79% indicated the problem was not at all resolved.


Question 123Edit

In what year did you begin contributing to the Wikimedia movement or its projects?


Median = 9

1 – 2001 (1%)
2 – 2002 (0%)
3 – 2003 (2%)
4 – 2004 (5%)
5 – 2005 (8%)
6 – 2006 (11%)
7 – 2007 (8%)
8 – 2008 (8%)
9 – 2009 (6%)
10 – 2010 (6%)
11 – 2011 (6%)
12 – 2012 (6%)
13 – 2013 (6%)
14 – 2014 (7%)
15 – 2015 (6%)
16 – 2016 (7%)
The medians year that survey participants began contributing to Wikimedia is 2009.


Question 123 (AL02)Edit

In what year did you begin contributing to the Wikimedia movement or its projects?


Median = 9

1 – 2001 (1%)
2 – 2002 (1%)
3 – 2003 (2%)
4 – 2004 (6%)
5 – 2005 (8%)
6 – 2006 (11%)
7 – 2007 (8%)
8 – 2008 (8%)
9 – 2009 (7%)
10 – 2010 (7%)
11 – 2011 (6%)
12 – 2012 (7%)
13 – 2013 (7%)
14 – 2014 (8%)
15 – 2015 (7%)
16 – 2016 (8%)
From all survey participants, 2006 was the year the commonly reported (11%) in which survey participants began contributing to the Wikimedia movement or its projects.


Question 124 (CE01)Edit

Do you feel unsafe contributing to Wikimedia projects online because of… (Please select all that apply to you.)

Participants could select more than one option

5% did not select an option [?]


1 – Your race or ethnicity or because people think you are of a certain race or ethnicity (8%)
2 – Your level of education or what people presume your level of education to be (12%)
3 – Your citizenship status (7%)
4 – Other reason (please specify): (35%)
5 – None of the above (19%)
6 – I do not feel unsafe contributing to Wikimedia. (18%)
7 – Your sexual orientation (for example, being gay, lesbian or bisexual) or how you present your sexual orientation (4%)
8 – Your gender (5%)
9 – How you express your gender (how traditionally “masculine” or “feminine” you are in your appearance or in how you act) (3%)
35% of participants selected "Other reason" and 18% selected "I do not feel unsafe" as the reasons they feel unsafe when contributing to the Wikimedia projects. From the specific reasons, the most often selected was education level or presumed education level (12%)."


Question 125.01 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of...--Your race or ethnicity or because people think you are of a certain race or ethnicity


Median = 2

1 – Never (26%)
2 – Rarely (32%)
3 – Sometimes (26%)
4 – Often (12%)
5 – Almost always (3%)
Forty-one percent of survey participants indicated in the past 12 months they have sometimes, often or almost always been attacked because their race or ethnicity.


Question 125.02 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your sexual orientation (for example, being gay, lesbian or bisexual) or how you present your sexual orientation


Median = 2

1 – Never (32%)
2 – Rarely (36%)
3 – Sometimes (9%)
4 – Often (14%)
5 – Almost always (9%)
Most participants (68%), indicated in the past 12 months they have never or rarely been attacked because of their sexual orientation.


Question 125.03 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your gender


Median = 2.5

1 – Never (27%)
2 – Rarely (23%)
3 – Sometimes (32%)
4 – Often (14%)
5 – Almost always (5%)
Fifty-one percent of survey participants indicated in the past 12 months they have sometimes, often or almost always been attacked because of their gender.


Question 125.04 (CE03)Edit

This question has few responses.

Be cautious with interpreting the results. Read more >>

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- How you express your gender (how traditionally “masculine” or “feminine” you are in your appearance or in how you act)


Median = 3

1 – Never (14%)
2 – Rarely (29%)
3 – Sometimes (36%)
4 – Often (14%)
5 – Almost always (7%)
Fifty-seven percent of survey participants indicated in the past 12 months they have sometimes, often or almost always been attacked because of how they express their gender.


Question 125.05 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your disability or because people think you have a disability


Median = 2

1 – Never (47%)
2 – Rarely (40%)
3 – Sometimes (0%)
4 – Often (7%)
5 – Almost always (7%)
Most participants (87%), indicated in the past 12 months they have never or rarely been attacked because their disability or people thinking they have a disability.


Question 125.06 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- You age or because people think you are of a certain age


Median = 2

1 – Never (13%)
2 – Rarely (45%)
3 – Sometimes (29%)
4 – Often (6%)
5 – Almost always (6%)
Forty-one percent of survey participants indicated in the past 12 months they have sometimes,'often or almost always been attacked because their age or because people think they are a certain age.


Question 125.07 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your religion or because people think you are of a certain religion


Median = 3

1 – Never (26%)
2 – Rarely (23%)
3 – Sometimes (29%)
4 – Often (20%)
5 – Almost always (3%)
Fifty-two percent of survey participants indicated in the past 12 months they have sometimes,'often or almost always been attacked because their religion or because people think they are a certain religion.


Question 125.08 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your body type (size, weight, height, etc)


Median = 2.5

1 – Never (33%)
2 – Rarely (17%)
3 – Sometimes (33%)
4 – Often (0%)
5 – Almost always (17%)
Four of the six (67%) participants who answered this question indicated they have been attacked at least once in the past 12 months because of their body type.


Question 125.09 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your income or economic status


Median = 3

1 – Never (16%)
2 – Rarely (32%)
3 – Sometimes (32%)
4 – Often (20%)
Eighty-four percent (21) of participants who answered this question indicated they have been attacked at least once in the past 12 months because of their economic status.


Question 125.1 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your level of education or what people presume your level of education to be


Median = 3

1 – Never (21%)
2 – Rarely (26%)
3 – Sometimes (29%)
4 – Often (19%)
5 – Almost always (5%)
Fifty-three percent of survey participants indicated in the past 12 months they have sometimes, often or almost always been attacked because of their level of education or percieved level of education.


Question 125.11 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of... -- Your citizenship status


Median = 2

1 – Never (29%)
2 – Rarely (29%)
3 – Sometimes (35%)
4 – Often (3%)
5 – Almost always (3%)
Forty-one percent of survey participants indicated in the past 12 months they have sometimes, often or almost always been attacked because of their citizenship status.


Question 125.12 (CE03)Edit

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of...--Other reason (please specify)


Median = 2

1 – Never (26%)
2 – Rarely (30%)
3 – Sometimes (22%)
4 – Often (17%)
5 – Almost always (5%)
Forty-four percent of survey participants indicated in the past 12 months they have sometimes, often or almost always been attacked because of another reason not previously listed.


Question 125.13 (CE03)Edit

This question has a known error

This question has errors in question design. Specifically that "none of the above" should not be a scale. Please interpret the results with caution.

In the past 12 months, how often have you been attacked (name-calling, threats, etc. directed at you) when contributing to a Wikimedia project because of...-- None of the above


Median = 2

1 – Never (44%)
2 – Rarely (27%)
3 – Sometimes (22%)
4 – Often (6%)
5 – Almost always (1%)
No summary given. This question has issues in the question design.


Question 126.01 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikipedia


Median = 2

1 – Never (26%)
2 – Rarely (26%)
3 – Sometimes (26%)
4 – Often (15%)
5 – Almost always (6%)
Forty-seven percent of participants indicated that in the past 12 months they have sometimes, often or almost always been bullied or harassed on Wikipedia.


Question 126.02 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikimedia Commons


Median = 1

1 – Never (76%)
2 – Rarely (15%)
3 – Sometimes (5%)
4 – Often (3%)
5 – Almost always (1%)
Seventy-six percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikimedia Commons.


Question 126.03 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikisource


Median = 1

1 – Never (94%)
2 – Rarely (3%)
3 – Sometimes (1%)
4 – Often (1%)
Ninety-four percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikisource.


Question 126.04 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikinews


Median = 1

1 – Never (93%)
2 – Rarely (3%)
3 – Sometimes (2%)
4 – Often (1%)
Ninety-three percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikinews.


Question 126.05 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikispecies


Median = 1

1 – Never (94%)
2 – Rarely (2%)
3 – Sometimes (2%)
4 – Often (1%)
5 – Almost always (1%)
Ninety-four percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikinews.


Question 126.06 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikivoyage


Median = 1

1 – Never (95%)
2 – Rarely (2%)
3 – Sometimes (3%)
4 – Often (1%)
Ninety-five percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikivoyage.


Question 126.07 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wiktionary


Median = 1

1 – Never (89%)
2 – Rarely (4%)
3 – Sometimes (5%)
4 – Often (1%)
5 – Almost always (1%)
Eighty-nine percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wiktionary.


Question 126.08 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikiversity


Median = 1

1 – Never (94%)
2 – Rarely (3%)
3 – Sometimes (3%)
Ninety-four percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikiversity.


Question 126.09 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikidata


Median = 1

1 – Never (92%)
2 – Rarely (4%)
3 – Sometimes (3%)
4 – Often (1%)
5 – Almost always (0%)
Ninety-twopercent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikidata.


Question 126.1 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikiquote


Median = 1

1 – Never (95%)
2 – Rarely (1%)
3 – Sometimes (3%)
4 – Often (1%)
Ninety-five percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikiquote.


Question 126.11 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikibooks


Median = 1

1 – Never (95%)
2 – Rarely (1%)
3 – Sometimes (3%)
4 – Often (1%)
Ninety-five percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikibooks.


Question 126.12 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Mediawiki


Median = 1

1 – Never (94%)
2 – Rarely (3%)
3 – Sometimes (2%)
4 – Often (1%)
5 – Almost always (1%)
Ninety-four percent of participants indicated that in the past 12 months they have never been bullied or harassed on Mediawiki.


Question 126.13 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikimedia Meta


Median = 1

1 – Never (85%)
2 – Rarely (9%)
3 – Sometimes (4%)
4 – Often (2%)
Eighty-five percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikimedia Meta.


Question 126.14 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikimedia Incubator


Median = 1

1 – Never (94%)
2 – Rarely (3%)
3 – Sometimes (1%)
4 – Often (1%)
5 – Almost always (1%)
Ninety-four percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikimedia Incubator.


Question 126.15 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Wikimedia Labs


Median = 1

1 – Never (95%)
2 – Rarely (2%)
3 – Sometimes (1%)
4 – Often (1%)
5 – Almost always (1%)
Ninety-five percent of participants indicated that in the past 12 months they have never been bullied or harassed on Wikimedia Labs.


Question 126.16 (CE05)Edit

In the past 12 months, how often have you been bullied or harassed in the following places? -- Other


Median = 1

1 – Never (88%)
2 – Rarely (2%)
3 – Sometimes (7%)
4 – Often (1%)
5 – Almost always (1%)
Eighty-eight percent of participants indicated that in the past 12 months they have never been bullied or harassed on another platform other than the ones previously listed.


Question 128 (CE19)Edit

The following is a list of topics related to the Wikimedia movement. You may see more questions about these topics later in the survey.

Which of the following are you currently working on or have a strong interest in? Select all that apply.

Participants could select more than one option

2% did not select an option [?]


1 – Advocating to change laws that influence the Wikimedia movement (20%)
2 – Wikimedia movement fundraising efforts (9%)
3 – Partnerships with governments, universities, companies or other organizations (29%)
4 – Technical contributions, including everything from giving feedback, testing, and writing code (25%)
5 – None of the above (49%)
From survey participants, 49% were not strongly interested in any of these areas, while 29% were interested in partnerships, 25% in technical contributions, 20% in advocating to change laws, and 9% in movement fundraising.


Question 143 (CE17)Edit

How familiar are you with the organizations associated with Wikimedia or Wikipedia?


Median = 2

1 – Not at all (22%)
2 – Slightly (30%)
3 – Moderately (26%)
4 – Mostly (16%)
5 – Completely (6%)
Fifty-two percent of participants indicated they are not at all or slightly familiar with organizations associated with Wikimedia or Wikipedia.


Question 171 (IN03)Edit

Have you taken a survey from the Wikimedia Foundation in 2017 with this icon?      


Mean = 0.02

12% selected "Not sure" [?]


1 – No (98%)
2 – Yes (2%)


Question 172 (IN04)Edit

The last time you took this survey, did you finish the survey?


Mean = 0.78

15% selected "Not sure" [?]


1 – No (22%)
2 – Yes (78%)


Question linksEdit