Research:Wikipedia Editors Survey 2011/Translation/en

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Introduction

Editors Survey
2011

The Wikimedia Foundation
San Francisco, California, USA

Thank you for taking the 2011 Editor Survey. You have made Wikipedia and its sister projects what they are and your input will help make our projects even better. Our goal is to use the information in this survey to generate insights that help improve your editing experience. We will share our report and analysis of the survey with you when the survey is complete.

This is a pilot survey and will take approximately 20-30 minutes to complete. We will also use basic information from your user profile for analysis.

We realize that this is a significant request of your time and we want to thank you in advance for your support in collecting valuable information that will help us all.

Thanks for your time and contribution!

Confidentiality and licensing

The Wikimedia Foundation is committed to your privacy. We will not share any individually identifiable data with any outside organizations or use the data in any way that is not associated with the objectives of this survey. Anonymized results will be released into the public domain.

If you have any questions about this survey, or concerns about confidentiality, please feel free to post your concerns about the survey anonymously at: http://strategy.wikimedia.org/wiki/Editor_survey_feedback

Introductory questions

D1a. Thanks for agreeing to participate in the editor survey. To begin, we are going to ask some questions about you. What was the year when you first started contributing to Wikipedia? (Please provide the year in the following format: 2009, 2010 etc)
- _____

D1b. Since you started editing Wikipedia, approximately, how many edits have you made in total? (Note: Please don’t include changes made using bots)
- _____

D2. What is your current age?
- _____ Years

D3a. What is the highest level of education that you have completed?
- Primary education (elementary, primary, middle school or junior high school etc.)
- Secondary education (high school, A-levels, apprenticeship etc.)
- Tertiary education undergraduate (Diploma, Associates degree, Bachelors or Honors. Degree)
- Graduate education (Masters)
- Graduate education (PhD)

D3b. Are you currently enrolled in school or university?
- Yes
- No

D4. Are you currently employed?
- Yes, I am working full-time
- Yes, I am working part-time
- No, I am not currently employed

D5a. Are you married, have a partner or are you single?
- I am married
- I have a partner, but I am not married
- I am single

D5b. Do you have children?
- Yes, I have children
- No, I don’t have children

D6. What is your approximate monthly gross income? (i.e. the total income per month, including benefits but before taxes)?
- _____ Amount per month
- _____ Currency

D7a. What is your nationality?
- __________

D7b. In what country do you live?
- ______

D8. Is there a local Wikimedia Chapter in the country where you live?
- Yes
- No
- I am not sure

D8a. Are you a member of the local Wikimedia Chapter?
- Yes
- No

D9. What is/are your primary language(s)? Please choose all that apply.

D10. What is your gender?
- Male
- Female
- Transsexual
- Transgender

D11. In a typical day, how much time do you spend on your computer?
- 10 or more hours
- 9-8 hours
- 7-6 hours
- 5-4 hours
- 3-2 hours
- About an hour
- Less than an hour
- Don’t use my computer daily

D12. We are interested in learning about your proficiency in using computers and computer applications. Below is a list of different levels of proficiency with computers. Please choose one that describes you the best.
- I am not very comfortable using a computer.
- I use my computer to read email, browse the Internet and use word processors.
- I can download and set up files & applications on my computer.
- I can program and create my own applications.

Section I: Participation and Contribution

The next few questions are about your participation in Wikipedia.

Q1a. Which language versions of Wikipedia do you CONTRIBUTE to? Please choose all those that apply.

Q1b. Which language version of Wikipedia do you PRIMARILY CONTRIBUTE to? Please choose ONE.

Q2a. Which language versions of Wikipedia do you READ? Please choose all those that apply.

Q2b. Which language version of Wikipedia do you PRIMARILY READ? Please choose ONE.

Q3. What is your user access level? (Please choose all that apply)
- Unregistered User (No account)
- Registered User (Basic account)
- Administrator
- Bureaucrat
- Steward
- Check User
- Oversight(er)

Q4a. We are interested in finding out more about your recent participation in Wikipedia and the Wikipedia community. For each activity, please indicate how often you have participated in the following activities in the last 30 days.
- Not at all
- Seldom
- Sometimes
- Often
- Very Often
  - I write new articles
  - I research articles
  - I edit existing articles
  - I do translation work
  - I patrol for copyright violations, vandalism or other problems
  - I answer reader questions and complaints
  - I resolve disputes among volunteers (e.g. mediation, arbitration)
  - I organize or help events, workshops, meet-ups or annual Wikimania conferences
  - I do public outreach or evangelism or advocacy outside the Wikipedia community
  - I do technical work such as maintaining servers or software
  - I participate in chapter work
  - I participate in discussions about articles
  - I develop or maintain policy, guidelines & similar community processes

Q4b. Below is a similar list of participation activities. Please indicate how often you have participated in the following activities in the last 30 days.
- Not at all
- Seldom
- Sometimes
- Often
- Very Often
  - I upload or edit media, images, maps etc.
  - I conduct quality reviews and assess articles for featured article selection
  - I participate in deletion processes such as speedy deletion, proposed deletion and articles for deletion
  - I do help desk and/or reference desk work to welcome new editors
  - Other, please specify ______

Q5a. Below is a list of reasons why some editors START contributing to Wikipedia. For which of the following reasons did you START contributing to Wikipedia? Please select as many as apply
- I wanted to see if anyone could edit
- I saw an error, and I wanted to fix it
- I saw a red link or noticed an article was missing so I wrote it
- I knew a lot about a subject that had little information
- My friends, family or colleagues contribute to Wikipedia
- I wanted to demonstrate my knowledge to a wider public or community
- I like the idea of volunteering to share knowledge
- I wanted to learn new skills
- I wanted to participate in a discussion on Wikipedia
- I was assigned to edit for a school project or work

Q5b. Below is a list of reasons why some editors CONTINUE to contribute to Wikipedia. For which of the following reasons do you CONTINUE to contribute to Wikipedia. Please select as many as apply.
- I do it for professional reasons
- I keep finding or looking for mistakes
- I find articles that are incomplete or biased
- I like to contribute to subject matters in which I have expertise
- I want to demonstrate my knowledge to a wider public or community
- I want to popularize topics I care about
- I like Wikipedia’s philosophy of openness and collaboration
- I believe that information should be freely available to everyone
- I want to gain reputation in the Wikipedia community
- I like the idea of volunteering to share knowledge
- It’s fun

Q6. Below is a list of tools that are available for editors. For each one, please tell us whether it makes any difference when editing Wikipedia.
- I am not aware of this feature
- It makes it easier to edit Wikipedia
- It makes no difference to my editing experience
- It makes it harder to edit Wikipedia
  - Help pages
  - Content and policy pages
  - Wiki markup or HTML-like language
  - Editing interface
  - Automated assisting tools like Twinkle, Huggle, AWB, etc.
  - Community forums & discussions
  - Bots
  - User-scripts & gadgets

Q7a. Thinking about LAST YEAR (2010), how active were you in Wikipedia compared to the previous year (2009)?
- I was less active in Wikipedia in 2010 compared to 2009
- There was no change in the level of my activity
- I was more active in Wikipedia in 2010 compared to 2009

Q7b. Why did you become less active in Wikipedia? Please choose all that apply.
- I don’t have time
- I spend more time on other online activities
- I spend more time on other offline activities
- It is a waste of my time since my edits will be reverted
- I think I don’t have enough expertise to contribute
- Other people are doing it, so I don’t have to do it
- I don’t want to edit the work of other editors
- I am happy to read, and I don’t need to contribute
- I choose not to spend my time editing
- I don’t edit because of conflicts with other editors
- The rules and guidelines for editing have become too complicated
- Other, please specify ______

Q7c. If you were to become less active in Wikipedia in the NEXT SIX months, what do you believe will be the most likely cause? Please choose ONE.
- I think I will have less time
- I expect to spend more time on other online activities
- I expect to spend more time on other offline activities
- It’s a waste of my time since my edits will be reverted
- I think I don’t have enough expertise to contribute
- Other people are doing work, so I don’t want to do it
- I don’t want to edit the work of other editors
- I am happy to read, and I don’t want to contribute
- I don’t want to spend my time editing
- I don’t want to edit because of conflicts with other editors
- The rules and guidelines for editing are becoming too complicated
- Other, please specify_____

Section II: Technology and Networking

The next few questions are about your use of different types of technological devices and Internet websites.

Q8a. Below is a list of electronic devices some people own. Which of the following do you own?
- A desktop computer
- A laptop computer or netbook
- A tablet device such as an iPad
- A mobile or cellular phone
- An MP3 player like an iPod
- None of the above

Q8b. Do you own a smart phone such as an iPhone, Android, or Blackberry?
- Yes
- No

Q8c. Below is a similar list of electronic devices. Do you use any of these devices to EDIT Wikipedia. Please choose all that apply.
- A desktop computer
- A laptop computer or netbook
- A tablet device such as an iPad
- A mobile or cellular phone
- An MP3 player such as an iPod

Q8d. Below is a similar list of electronic devices. Which of these do you use to READ Wikipedia? Please choose all that apply.
- A desktop computer
- A laptop computer or netbook
- A tablet device such as an iPad
- A mobile or cellular phone
- An MP3 player such as an iPod

Q9. Below is a list of tech activities some people may do regularly. For each one, please mark how often, if at all, you do it on a typical DAY.
- More than 8 hours
- 7-8 hours
- 5-6 hours
- 3-4 hours
- 1-2 hours
- Less than an hour
- I don’t do this online activity
  - Staying in touch with friends and family on social networking websites like Facebook
  - Sending and receiving email
  - Using instant messaging services like MSN messenger and GTalk
  - Playing online multiplayer games like World of Warcraft
  - Doing online shopping
  - Playing online games on social networking websites like Farmville and CityVille
  - Downloading music from websites like iTunes
  - Watching videos on websites like YouTube
  - Using location aware technologies like FourSquare and GoWalla
  - Blogging or reading blogs
  - Using Twitter or a similar micro-blogging website
  - Reading Wikipedia
  - Contributing to Wikipedia
  - Contributing to open source software

Q10. Below is a similar, shorter list of things people do online. Please mark how important each of these is in YOUR everyday life.
- Extremely important
- Very important
- Somewhat important
- Not too important
- Not at all important
  - Email
  - Online gaming
  - Tweeting on platforms like Twitter
  - Social networking on websites like Facebook.com
  - Contributing to Wikipedia

Q11. Many people are using online social media these days. Do you:
- Yes
- No, but I am aware of this activity
- No, I don’t know about this activity
  - Have a personal blog
  - Tweet using Twitter or similar micro-blogging platforms
  - Interact with other Twitter users through direct messages, replies and retweets
  - Regularly post comments or pictures to a blog
  - Post family or personal PICTURES online so that other people can see them
  - Post family or personal VIDEOS online so that other people can see them
  - Create media such as an audio broadcast or video, and podcast it or put it online on a website like YouTube.com so it can be accessed by anyone
  - Post status updates on social networking websites such as Facebook
  - Comment on friends status updates, photographs, etc. on websites such as Facebook
  - Share online links on websites like Twitter and Facebook.
  - “Like” content on SOCIAL NETWORKING WEBSITES like Facebook
  - “Like” content on BLOGS, NEWSPAPERS, etc.
  - Write reviews for restaurants and products on websites like Yelp and Amazon.
  - Share your location information with friends on websites like FourSquare, Twitter, etc.
  - Answer, post or rate questions in online communities like Quora and Fluther

Q12. Below is a list of features available on some mobile devices, such as cell phones and MP3 players. Please indicate the features you USE on any of your mobile devices.
- Yes, I use this
- No, I don’t use this
  - A feature/app that allows you to access your social networking profile
  - A feature/app that allows you to blog
  - A feature/app that allows you to access Twitter
  - A feature/app that allows you to search for information
  - A feature/app that allows you to share/see photos
  - A feature/app that allows you to share/watch videos
  - A feature/app that allows you to find information relevant to your location
  - A feature/app that allows you to read Wikipedia
  - A feature/app that allows you to play games
  - A feature/app that allows you to “check in” at places

Q13a. If Wikipedia launched features that are BUILT INTO Wikipedia’s mobile site, how likely are you to use the following features to edit Wikipedia?
- Extremely likely
- Very likely
- Somewhat likely
- Not too likely
- Not at all likely
  - A feature that allows you to upload pictures from a mobile device to Commons
  - A feature that allows you to rate Wikipedia articles on a scale
  - A feature that allows you to create new articles
  - A feature that allows editors to do block edits like paragraphs and sentences
  - A feature that allows you to save articles to read or edit offline
  - A feature that allows you to check for vandalism on your phone

Q14a. Which one of the following statements do you agree with the most?
- I believe editing Wikipedia is more rewarding than online activities like tweeting, social networking, etc.
- I believe contributing on Facebook, Twitter or similar sites is more rewarding than editing Wikipedia

Q14b. If you had to choose, which one of the following would you rather do?
- Spend my time editing Wikipedia so I can contribute to world knowledge.
- Spend my time blogging so I can get recognition for my writing.

Section III: Wikipedia Community

The next questions are about your interactions with other Wikipedia editors and your experiences as a member of the Wikipedia community.

Q15. In the last one month, how many editors do you think you have interacted with in total? (online, phone or face-to-face).

Q16. Below is a list of tools that you can use to communicate with other editors. Which of the following tools, if any, have you used in the PAST MONTH to communicate with other editors? (Please choose all that apply.)
- Village Pumps
- User page discussions
- Foundation-l and similar mailing lists
- Wikimedia Foundation blog
- Planet Wikimedia blog
- IRC
- Instant Messaging services like GTalk and Yahoo Messenger
- Email
- Social networking websites like Facebook
- Micro-blogging websites like Twitter
- None of the above

Q17. We are interested in finding out how you would describe fellow editors. Below is a list of words to describe editors within the Wikipedia community. Please choose the TOP TWO words that describe Wikipedia editors. Please select two.
- Helpful
- Friendly
- Collaborative
- Rude
- Unfriendly
- Intelligent
- Dumb
- Arrogant

Q18a. Below is a list of interactions/experiences that editors may have with others within the Wikipedia community. For each one, please tell us if you have had this interaction/experience.
- Yes
- No
  - Another editor adding content/photos in an article you are working on
  - Having inaccurate information added to an article you started
  - Getting a badge/barnstar from another editor
  - Having your article(s) selected as featured article(s)
  - Having other editors fix grammatical errors in article(s) you started
  - Having other editors add content to article(s) you started
  - Having your picture(s) used in articles
  - Having your content reused
  - Having others complement you on your edits/articles
  - Article(s) making it to the front page

Q18b. Here is an additional list of interactions/experiences that editors may have with others within the Wikipedia community. For each one, please tell us if you have had this interaction/experience.
- Yes
- No
  - Having your edits reverted without any explanation
  - Having your edits reverted, but with an explanation
  - Having an article that you were working on deleted
  - Being looked down on by more experienced editors
  - Argument(s) with editors on discussion pages or elsewhere
  - Other editors pushing their point of view
  - Having offensive/wrong information added to articles you were working on

Q19. Below is a shorter list of interactions editors may have with others within the Wikipedia community. For each one, please tell us the degree to which it affects your overall experience editing Wikipedia.
- This makes me less likely to continue editing Wikipedia
- This does not affect my likelihood to edit Wikipedia
- This makes me more likely to continue editing Wikipedia

Q20. If you had to choose, which of these would you agree with:
- The feedback from other editors through reverts, discussions, etc. has helped me become a better editor.
- The feedback from other editors through reverts, discussions, etc. has been a bad experience for me.

Q21. From your perspective, what is the best way to gain reputation in the Wikipedia community? Please rank the following choices in descending order of importance.
- Writing new articles
- Editing or fixing existing articles
- Commenting on talk pages
- Helping with administrative tasks such as deleting, blocking, etc.
- Providing support to other users such as mailing list moderation or technical help
- Helping others resolve conflicts such as mediation or arbitration

Q22. When comparing yourself to other editors in the language you primarily edit Wikipedia (i.e., your Home Wikipedia), in which of the following ways do you believe you are different from them? (Please select all that apply)
- I am a female, while most editors are male
- I live in a different country from the majority of editors who edit my home Wikipedia
- My ethnicity is different from the majority of editors who edit my home Wikipedia
- My sexual orientation is different from the majority of editors who edit my home Wikipedia
- I am younger than most editors in my home Wikipedia
- I am older than most editors in my home Wikipedia
- My nationality is different from the majority of editors who edit my home Wikipedia
- None of the above

Q23. Have you EVER been harassed by other editors?
- Yes, I have been harassed IN Wikipedia (i.e. user page, discussion pages, etc.)
- Yes, I have been harassed OUTSIDE of Wikipedia (i.e. phone calls, Facebook, etc.)
- No, I have never been harassed by other editors.

Q24a. Thinking about the last SIX MONTHS, do you remember an instance when you believe your edit was reverted or deleted due to any of the following?
- Yes
- No
  - Your gender
  - Your nationality
  - Your ethnicity
  - Your sexual orientation
  - Your age

Q24b. Thinking about the last SIX MONTHS, do you remember an instance when you believe you lost an editorial dispute due to any of the following?
- Yes
- No
  - Your gender
  - Your nationality
  - Your ethnicity
  - Your sexual orientation
  - Your age

Q24c. Thinking about the last SIX MONTHS, do you remember an instance when you believe you were stereotyped due to any of the following?
- Yes
- No
  - Your gender
  - Your nationality
  - Your ethnicity
  - Your sexual orientation
  - Your age

Q24d. Thinking about the last SIX MONTHS, do you remember an instance when you believe other editors undervalued your contribution to Wikipedia including edits, participation in discussion pages, listservs etc. due to any of the following?
- Yes
- No
  - Your gender
  - Your nationality
  - Your ethnicity
  - Your sexual orientation
  - Your age

Q24e. Thinking about the last SIX MONTHS, do you remember an instance when you believe other editors looked down on you due to any of the following?
- Yes
- No
  - Your gender
  - Your nationality
  - Your ethnicity
  - Your sexual orientation
  - Your age

Q24f. Thinking about the last SIX MONTHS, do you remember an instance when you believe other editors were unwelcoming due to any of the following?
- Yes
- No
  - Your gender
  - Your nationality
  - Your ethnicity
  - Your sexual orientation
  - Your age

Q25. We are interested in the interactions that women have within the Wikipedia community. Below is a list of unpleasant experiences that some female editors might have had. Please mark if you have PERSONALLY had any of the below unpleasant experiences. Please choose all that apply.
- I have received too much attention
- I was stalked online
- Someone tried to contact me unnecessarily outside of Wikipedia
- Someone tried to meet me in person
- Someone used my image without my permission
- Someone left inappropriate messages or comments on my user page or content
- Someone tried to flirt with me
- Others ________
- None of the above

Q26. We are interested in finding out what kind of personal information you have made available for everyone to view in Wikipedia. Have you made the following personal information available in your profile in Wikipedia? Please choose all that apply.
- Choice of User Name
- User Page
  - Gender
  - Nationality
  - Ethnicity
  - Sexual orientation
  - Age

Q27. Do you find the userspace (user, discussion pages etc.) in Wikipedia to be inappropriately sexualized by excessive sexual comments, innuendos, images etc.?
- Yes
- No

Section IV: Wikipedia Readership and Donations

The next few questions are about your Wikipedia reading habits, and your participation with the Wikimedia Foundation that runs Wikipedia.

D13. For what purpose do you mostly read Wikipedia? Please choose all that apply.
- To find information
- For school or university research as a reference I can cite
- For school or university research, but not to be cited
- For work

D14. Do you know whether the Wikimedia Foundation that runs Wikipedia is a nonprofit or for-profit organization? Please choose one.
- It is a nonprofit organization
- It is a for-profit organization

D15a. Have you ever donated money to the Wikimedia Foundation that runs Wikipedia?
- Yes
- No

D15b. How often have you donated money to the Wikimedia Foundation that runs Wikipedia?
- Once
- 2-3 times
- 4-5 times
- More than 5 times

D15b2. Is your donation to the Wikimedia Foundation tax-deductible?
- Yes.
- No.
- I don’t know

D15b3 If your donation to the Wikimedia Foundation had not been tax deductible, would you have still donated?
- Yes
- No
- I don’t know/not sure.

D15c. Why have you never donated to the Wikimedia Foundation that runs Wikipedia? Please choose all that apply.
- I did not know Wikipedia is supported by a nonprofit organization
- I never donate to charities
- I can’t afford to make a donation
- I donate my time instead of money
- Donations to the Wikimedia Foundation are not tax-deductible where I live
- I was never asked or don’t know how to donate to the Wikimedia Foundation
- I disagree with Wikipedia’s policies and practices
- I think my donation might not be used wisely
- It seems that enough people are making donations to keep the projects running

D16. Do you ever seek or receive information from the Wikimedia Foundation?
- Yes
- No

D16a. Are you happy with the quality of information that you receive from the Wikimedia Foundation?
- Yes
- No

D17. Have you ever voted in the Wikimedia Foundation Board of Trustees elections?
- Yes
- No

D17a. Why have you never voted in the Wikimedia Foundation Board of Trustee elections? Please choose all that apply.
- I missed the deadline
- I felt I didn’t have enough information about the Wikimedia Foundation to make a good decision
- I felt I didn’t have enough information about the candidates to make a good decision
- I wanted to vote but was not eligible
- I was not interested
- I have never heard of these elections
- Other ______

D18a. Now that you know about them, would you be interested in voting in the Wikimedia board of trustee elections in the future?
- Yes
- No

D19. Have you ever run or wanted to run in the Wikimedia Foundation board of trustee elections?
- Yes
- No
- No, I was not eligible to vote in the elections

D19a. Why are you not interested in running in the Wikimedia Foundation board of trustee elections?
- I missed the deadline
- I am not interested in running for elections
- I disagree with Wikimedia Foundation’s policies and practices
- I think I can’t make a difference even if I am elected
- I don’t have the information or don’t know how to run for elections
- Other _____

D20a. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate your own performance in contributing to the Wikimedia movement?

D20b. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of Wikimedia volunteers overall in contributing to the Wikimedia movement?

D20c. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of the Wikimedia Foundation in contributing to the Wikimedia movement?

D20d. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of the Wikimedia chapters in contributing to the Wikimedia movement?

- I don't know

D21. We are interested in your opinion on how the Wikimedia Foundation should spend money. If you donated 100 dollars to the Wikimedia Foundation, how would you like the foundation to allocate the money for the following? (Please ensure that all the responses add to $100)
- Technical operations (more operations staff, new caching servers, performance metrics, uptime)
- Technical features development aimed at supporting experienced editors
- Technical features development aimed at supporting new editors
- Community work aimed at supporting a healthy editing culture
- Community work aimed at attracting/supporting new editors globally
- Community work aimed at attracting/supporting new editors specifically in the Global South
- Grantmaking to chapters, individuals and similar organizations for priority projects
- Support for chapters (e.g., communications, monitoring compliance with agreements, fundraising, organizational development)
- Other, please specify_____

D22a. We will be conducting similar surveys in the future to track the Wikipedia community. Would you be willing to participate in future surveys?
- Yes
- No

D22b. Please provide us with your email address. The email address will be used by the survey team to contact you about participation in future surveys, and will not be shared outside the survey team

Conclusion

Thanks for participating in the survey! The data from the survey will be anonymized and results from the survey will be released into the public domain.