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Growth team newsletter 14

Welcome to the fourteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Success with guidance

The star on this image is the week we deployed "guidance".

We deployed the "Guidance" feature on June 15.

This feature uses the help panel to explain what to do after selecting a suggested edit. For instance, if a newcomer selects a copyedit task, they are guided on what sorts of errors to look for. They can see examples of how to rewrite the text. You can try this feature on test.wikipedia.org. First enable the homepage and the help panel in your preferences there.

Since we launched "Guidance", the data we collected show good results (see image). Now, we see more users completing suggested edits than before Guidance was deployed.

Structured tasks

Design concept for the "add a link" structured task

Structured tasks is a project that aims to break down editing workflows into a series of steps. We hope newcomers can accomplish these tasks easily.

In the previous newsletter, we asked for feedback from community members on the idea. We had a good discussion in six languages with 35 community members (summary here). We have now posted new design mockups. We hope community members can check the mockups out and react to them (in any language). They are posted along with some of the main questions we are thinking about as we continue to refine our plans.

Other technical updates

Mockup of Variant D of the homepage on desktop.

• We are currently working on Variants C and D (adjacent image) of the homepage. The goal is to increase the number of newcomers who start the newcomer tasks workflow. This is the team's main project at the moment.
• We've made it easier to hide the help panel when not needed. [1]
• The welcome survey has a new question for people who created their account: language skills. The goal is to find out how many newcomers know multiple languages, so that we can learn whether it is a good idea to integrate Content Translation as a newcomer task. To make room for this question, we removed one that is not being used. [2]

Community outreach

• We continue to engage with more communities. We recently deployed the Growth features to Persian, Hebrew, and Russian Wikipedias. Learn more about getting the features.
• If your community is having a remote event, and you are interested in hearing from the Growth team, please contact us! We have already participated to two community events online:
  • The Polish Wikiconference (recording on Google Drive)
  • The Celtic Knot 2020 (video available on Youtube).

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

09:33, 7 September 2020 (UTC)

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Trijnstel_talk 15:52, 15 September 2020 (UTC)

Username change

Change my username to Miga.russian Miga.meta (talk) 13:49, 11 October 2020 (UTC)

Growth team updates #15

Welcome to the fifteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Variants C and D deployed

Variant D in Portuguese Wikipedia

Variants C and D are two new arrangements of the newcomer homepage. We hope they will increase the number of users using suggested edits. They both make suggested edits the clear place where newcomers should get started on the page. They have some differences in their workflows, because we want to test which design is better. We deployed these variants on October 19; half of newcomers get each variant. After about 5 weeks, we will analyze the data from the tests. The goal is to determine which variant is helping more newcomers to make more suggested edits. We will identify the better variant and then use it with all newcomers.

Structured tasks: add a link

Concept A for add a link.

As we discussed in previous newsletters, the team is working on our first "structured task": the "add a link" task. After community discussion on design ideas, we ran user tests on the mobile designs. We decided on the design concept we want to use moving forward: Concept A. We're now engineering the backend for this feature. Next, we will be running user tests for desktop designs.

Learn more about the findings.

Community news

• We recently deployed the Growth features to Polish, Portuguese, Swedish and Turkish Wikipedias. 18 wikis now have Growth features. Learn more about getting the features.
• Have you recently checked if all interface messages are translated for your language?

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

10:09, 1 November 2020 (UTC)

Growth team updates #16

Welcome to the sixteenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Growth features show impact

Newcomer task experiments results

The team recently published our analysis of the impact of newcomer tasks. We are happy to announce that we found that the Growth features, and particularly newcomer tasks, lead to increased editing from newcomers.

In November 2019, the Growth team added the "newcomer tasks" feature to the newcomer homepage. After six months, we collected data from Arabic, Vietnamese, Czech, and Korean Wikipedias. We analyzed the overall impact of the Growth features, including newcomer tasks.

This analysis finds that the Growth features lead to increases in:

• the probability that newcomers make their first article edit (+11.6%)
• the probability that they are retained as editors
• the number of edits they make during their first couple of weeks on the wiki (+22%)

We also find that the quality of their edits, as measured by revert rate, is comparable to that of a control group.

• 
  The number of suggested edits completed by each wiki each week, going from December 2019 to November 2020, with a line for the total.
• 
  The number of distinct users completing suggested edits by each wiki each week, going from December 2019 to November 2020.

Because of these results, we think all Wikipedias should consider implementing these features. Learn more about how to get them.

You can find more details about this experiment on the report page. Please post any feedback or questions on the talk page

General metrics

As of November 2020, across all wikis where the features have been deployed:

• more than 5,000 newcomers have made more than 40,000 edits using Newcomer tasks.
• more than 14,000 questions have been sent to volunteer mentors by more than 11,000 users.
• more than 2,000 questions have been asked on help desks by more than 1,500 users.

Learn more about Growth results here, and please post any feedback or questions on the talk page.

Variants C and D

Variants C and D are two new arrangements of the newcomer homepage. We deployed them in October. After six weeks of these variants being deployed, we can see that they have led to increased interactions with newcomer tasks. Next, we will determine which variant is best and use that for all newcomers.

News for mentors

Mentors are volunteers ready to help newcomers in their first steps. Newcomers can contact them using the mentorship module on their homepage.

A separate list for workshops hosts

During workshops organized by education programs through the communities, workshops hosts like to mentor people they train on wiki. Several wikis requested to have a way to claim their mentees without having other newcomers being randomly being assigned to them. To address this need, a separate list can be created on wiki, for mentors that wish to claim mentees, but prefer not to have random mentees being assigned to them. Learn more about this feature.

Claiming multiple mentees at once

Mentors can use Special:ClaimMentee to claim a newcomer as their mentee. The feature now allows mentors to claim multiple newcomers at once.

Community news

The help panel allows people to post a message to the local help desk while editing. Previously, the tool always posted messages to the bottom of help desks. Wikis are now able to configure it to display new messages at the top of the help desk page. T261714

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

14:22, 7 December 2020 (UTC)

Growth team newsletter #17

Welcome to the seventeenth newsletter from the Growth team!

The Growth team's objective is to work on software changes that help retain new contributors in mid-size Wikimedia projects.

Structured tasks

Add a link: the team is continuing to engineer on our first "structured task", which will break down the workflow of adding wikilinks to articles, and assist newcomers with an algorithm to identify words and phrases that could be made into links.

Add an image: even as we build our first structured task, we have been thinking about the next one. "Add an image" is a structured task in which newcomers would be recommended images from Wikimedia Commons to add to unillustrated articles. This is an ambitious idea with many details to consider. We have already learned a lot from community members, and we encourage everyone to look at the project page and join the discussion.

Moving forward: more wikis to get the features

Last November, our team published the analysis of the impact of newcomer tasks. We announced that we found that the Growth features, and particularly newcomer tasks, lead to increased editing from newcomers. Because of these results, we believe all Wikipedias should implement these features.

We have started to contact more wikis to deploy the features, including Wikipedias of all sizes. Bengali Wikipedia recently began using Growth features, and Danish, Thai, Indonesian, and Romanian Wikipedias will be coming soon. Please contact us if you have questions regarding deployment.

We are looking for translators who can help by translating the interface. Translating is done on Translatewiki.net (it requires a different account that your Wikimedia one). Communities that already have the Growth features being deployed are invited to check on the translations. Access translations here.

Variant testing

As mentioned in our previous newsletter, we ran a test of two variants of the newcomer homepage, meant to find a version that increases users completing suggested edits. We have completed the experiment, and learned that one of the variants leads to more edits on desktop while the other leads to more edits on mobile. Therefore, we will deploy the strongest variants for each platform to all newcomers.

News for mentors

Mentor dashboard: we have interviewed mentors from several communities as we plan a mentor dashboard feature, which would help mentors track the progress of their mentees. We encourage all mentors to share their thoughts on tools that would help them.

Magic word for mentors: it is now possible to use a magic word, {{#mentor}}, to display the name of a given newcomer's mentor. This can be used on welcome messages, userboxes, etc.

Help panel questions going to mentors: in most wikis, newcomers using the help panel ask questions to the help desk. On Czech Wikipedia, we have experimented with sending these questions to mentors instead. This simplifies the newcomer experience, and only led to a increase in mentorship questions of about 30%. We tried this in Arabic, Bengali, French and Vietnamese Wikipedias, and we are making it the default experience.

Growth team's newsletter prepared by the Growth team and posted by bot • Give feedback • Subscribe or unsubscribe.

16:02, 3 March 2021 (UTC)