on Wikipedia Edit
- Morgan & Halfaker, 2018. Evaluating the impact of the Wikipedia Teahouse on newcomer socialization and retention.
- Unpublished Wikipedia study on Teahouse invitations, 2012.
- Boreum Choi, Kira Alexander, Robert E. Kraut, and John M. Levine. 2010. Socialization Tactics in Wikipedia and Their Effects. In Proceedings ofthe 2010 ACM Conference on Computer Supported Cooperative Work (CSCW ’10). ACM, New York, NY, USA, 107–116. (Summary) (Nutshell: Compares 7 socialization tactics used by Wikipedia groups in observational study: invitations to join, welcome messages, requests to work on projects, offers of assistance, positive feedback, constructive criticism, personal-related comments. Finds welcome messages, offers of assistance and constructive feedback are associated with newcomer retention.)
on other online communities Edit
- Harper, F.M., Frankowski, D., Drenner, S., et al. Talk amongst yourselves: inviting users to participate in online conversations. In Proc. IUI 2007, ACM Press, (2007), 62–71