Choi, B., Alexander, K., Kraut, R. E., & Levine, J. M. (2010, February). Socialization tactics in wikipedia and their effects. In Proceedings of the 2010 ACM conference on Computer supported cooperative work (pp. 107-116). ACM
Uses observational data to compare the effects of seven socialization tactics on newcomer commitment (measured as number of contributions) to different Wikiprojects. Tactics include: invitations to join; welcome messages; requests to work on projects; offers of assistance; positive feedback; constructive criticism; personal-related comments.
- Observational large data / "grounded theory"
Relevant goals Edit
- Newcomer retention
Relevant tools Edit
Relevant theory Edit
Key findings Edit
- Welcome messages (personalized messages from old-timers to newcomers) are associated with greater productivity overtime.