User:EGalvez (WMF)/Sandbox/Survey support desk
The Survey Support Desk
for Wikimedia Foundation staff, Wikimedia affiliates, and volunteers
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Listen to collective voices and gather insights from people.
- The Survey Support Desk gathers shared resources for surveys in the Wikimedia movement and:
- Promotes excellence in survey design for learning and making decisions
- Instills practices for creating memory about doing Wikimedia surveys
- Fosters inclusivity and diversity in survey development and results
- Conserves the valuable time of volunteers and staff
Online resources for surveys edit
- Find the latest resources in the Wikimedia movement to design the best survey.
- Community Engagement Calendar - To see what surveys & consultations are coming up.
- Wikimedia CentralNotice Banners - To reserve a time for banner notifications.
- Research:Index - Since all surveys are a type of research, post your survey goals, methods, and results here.
- Phabricator Surveys board - to find current surveys and ongoing tasks.
- For Wikimedia Foundation Staff, go to officewiki] for internal admin stuff.
Strategy edit
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Communications edit
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Managing a survey edit
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Choosing your audience edit
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Reaching users online edit
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In-person surveys edit
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Translating Surveys edit |
Design process edit
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Question tools edit
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Survey legal practices edit
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Legal disclaimers edit
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Open data edit
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Privacy of participants editPrivacy is an important value not only for the Foundation, but for Wikimedians as well.
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Reporting quantitative data edit
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Reporting qualitative data edit
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Need more help? Get direct support for your survey from WMF staff edit
Quick Support editQuick survey review, access to tools, etc. |
Survey Consults editIn-depth support and guidance for your survey. |
Email surveyswikimediaorg for any of the following.
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If you need more than one hour of support for a survey, please email surveys@wikiemdia.org at least 4 weeks before the survey needs to go out to users. |
Frequently Asked Questions edit
This center offers support to Wikimedia Foundation staff, Wikimedia affiliates (e.g. chapters, user groups) and Wikimedia users to improve insight and feedback from all users. We gather and offer resources and support with (1) Survey strategy and goal setting, (2) Planning and process for surveys, (3) Designing your survey and questions, (4) Distributing the survey, (5) Analysis and reporting of survey data. We can also provide guidance or connections for support with communications or other needs related to surveys.
- Who runs this service?
- What is the process for designing and running a survey?
- What does the timeline look like?
- Who can I go to if I need help sooner?
- What if I missed the 3 week notice?
- Why survey?
- How can I use survey data?
- What is the best way to design a survey?
- How can I make sure to communicate results?