|Bangladesh Strategy Salon
||Meeting of 14 participants plus 5 organizers in Rajshahi, Bangladesh on 20 July, 2019
- As the world undergoes significant population shifts in the next 15 years, we believe Wikimedia movement also need to adopt by building its capacity. As such we recognize that the Capacity Building is an important area of work for our Movement, so during the strategy discussion salon we discussed who we can partner with and how to do that in global and local context as well as we asked ourselves the key questions to advance in our Strategic Direction.
Q: How do we make capacity building inclusive and equitable?
Identify the like-minded organizations, institutions and other stakeholders who share similar vision and enthusiastic about free knowledge from all parts of the society to partner and collaborate with them.
Q: Which stakeholders should be a part of the capacity building efforts, and how?
In less developed countries especially in the global south and south Asia in general, awareness about Wikipedia projects are very low. Many internet users tend to think that information is coming from Google or other search engine or they were written by scholars. Keep that in mind, patterning with local media organizations will help in this regard. The word will reach various parts of the society and As more people know about the projects more people will join the movement hence it will help diversify the base of readers and contributors. Most media has a section dedicated to technology and news about Wikimedia generally falls under this category and in almost every country there is an organized journalist body who cover the tech news for different media houses (such as Bangladesh ICT Journalist Forum (BIJF)). We can partner with them to promote free knowledge movement. The end result will be, awareness plus increased userbase.
By identifying interested teacher within the educational institutes especially who are connected with library and different students clubs. Scholars tend to have some negative opinion about Wikipedia that's mostly because of the lack of awareness. Working with them will create a positive vibe about Wikimedia projects and more students will join the movement. An experienced person from Local chapter can initiate the contact as contact from the chapter will look more professional.
One of the stockholders of the internet ecosystem are the actors from telecommunication industries. Besides, their internet service, we can also collaborate to use their SMS service. They can share an interesting and informative line from a Wikipedia article with their subscriber once a month for free.
- partnering with special focus group such as Women organizations in the country will help diversify the movement. It can be done by organized targeted events, specific promotion and/or interesting facts videos related to women to attract more women in our movement.
- Participants also suggested capacity building individually by promoting Wikimedia projects within their networks.
Q: What role should communication play in a capacity building system, and how can this be integrated with a movement-wide approach to communication?
Effective organization to organization communications and organization to participants communications are important to implement the above. With maintaining various communication module/template and local and international training for interested people to teach effective communication methods.
Q: What structures and bodies are needed to retain and promote capacity, and who should maintain these?
decentralize structure in the local context. Chapter (central body) → Regional Body (such as Rajshahi Wikipedia community) → Regional committee (lead and working group) = They will reach and organize events in the local areas, where sometimes it is hard to organize something from central. Local community under a chapter could be less formal than a user group.
- Identify flagship program out of all and monitor success rate so that others can implement them in their context.
- participants also suggested using social media for promoting supporting tools (ex, mobile apps), to collect feedback and comments from the root level. And experienced Wikimedians should work according to them and respond to the users. They also suggested using social media to appreciate users on different occasions such as 100 articles, 500 articles, etc. Little appreciation outside the projects can help towards user retention.
Q: What tools and methods work best locally, regionally and internationally?
Since vast majority of users visit from mobile and many contributes and/or want to contribute from mobile devices, more emphasis should given on developing effective mobile apps which is easy to use as well as require less effort/technical knowledge.
|ESEAP Strategy Summit
||31 participants from across ESEAP region
||Recruit more organizers
Organizations act as catalyzing agents to bring new members to our communities, and increase in retaining editors. Support (programming and structural) should be provided to train and recruit organizers
Our recommendation is to plan and execute a multi-pronged approach to expand our Wiki communities. For longterm: Wikimedians at large (mobile experience wikimedians vs. static ones),e.g. Wiki blitz, non-editors pair up with editors to edit/improve one article. A short achievement event vs. longer editathons.
Organize more competitions, e.g. WLM, WLE, Wiki club, meet ups.
|Morocco Strategy Salon
||13 participants in Mohammedia, Morocco on 13 July, 2019
||WMF should encourage sending experts/foreign Wikimedians to countries in need of a given capacity or inversely sending a Wikimedian to be trained in a partner organisation (case of Wikimedia Deutschland: Visiting Wikimedian)|
Advertising capacities of each Wikimedian in terms of languages/technical skills.
Create a worldwide database showing capacities known by every Wikimedian (who wish to share them) so that they can be shared with each other.
Online tutorials sponsored by the WMF.
There should be more guides and tutorials (not in Meta) teaching the users about WMF and its different departments and governance.
WMF should hire experts in different regions and organize regular workshops and trainings in these regions depending on the specific needs of the community.
WMF can survey community members before hiring these experts to target the needed areas.
WMF should consider buying MOOCs/ involving MOOC creators in building capacity.
WMF should buy MOOCs in different capacities (management, organisation) and grant access to community members interested in them.
Is learning how to edit (for people external to the movement) a capacity that the movement should include in capacity building strategy?
Do all community members need capacity building?
Some trainings are very specific (and might be expensive to provide). How to decide on who should take them? And who makes this decision?
Suggestion: WMF asks groups to choose members to be trained in different capacities. (under the condition that the groups fulfill local democracy requirements).
Admins should be trained in soft skills and communication/pedagogy
WMF should allocate financial resources for affiliates to organize events with experts/pay professors to reinforce capacities.
WMF research department should provide a statistical map of Wikimedia projects users/viewers around the world in order to target those who are in lack of capacity in order to support them and identify the reasons behind this lack (whether technical, political, etc.)
Creation of a list of the top topics and areas of interests (most viewed articles) of each linguistic version of Wikipedia (or by country) in order to enhance the quality of the content as well as the expertise needed to write about it.
In terms of leadership within affiliated groups (mainly UG), adopting the rotating system for positions (e.g. president, project leader, communication manager) would be beneficial to evaluate the performance of everyone in matters of strengths and weaknesses
in order to improve the management of the group, and work on the weak points.
In order to diversify the offer in terms of content (especially Wikipedia), WMF should produce videos explaining/defining some articles (following the example of audio articles).
|UK Strategy Salon
||12 volunteers who met on 13, July 2019 in Bristol, UK
||What structures, processes, and behaviours will enable Wikimedia to include all voices - including current contributors and emerging audiences - in our decision making?It was suggested that Wiki needed to do more independent research in order to understand its communities, as we currently do very little of this compared to other global online platforms.|
There may be some situations where the community to not buy into the mission - or where the mission seems less relevant. The movement needs a multi strand locally sensitive approach.
Local solutions would need ‘boots on the ground’ - people working closely as part of local communities to understand their needs. Also need to train and support key people in the community in order to build capacity and skills.
The issue of traditional knowledge and oral history came up - and the need to understand different cultures and provide relevent solutions for recording knowledge.
It was acknowledged that there are multiple channels of communication for contributors and potential contributors, but the question is how to reconcile these? With or without ‘establishment’ dominance?
The idea of a voting system for all users was suggested.
To whom and how should movement roles and structures be accountable?“Readers should be the answer, but it’s not what the editor community is thinking...”
There was a strong feeling amongst one of the two groups discussing this question that the movement is accountable to Wikimedia’s readers - and that we should also consider our accountability to potential readers who are not yet accessing the projects.
There was a discussion about how to be accountable to new readers - all the people that will be coming in online in the next few years - but concern that existing communities won’t necesarily be able to provide the right sort of tools and knowledge...“but how do we know what’s useful to these people?”
There was a discussion about ownership versus stewardship. Editors are discouraged to be gatekeepers, but stewardship is encouraged, and there’s a fine line between the two. The outcome is that editors don’t want to let new people in. This means there will be a resistance to any potential shifts in who we’re meant to be accountable to.
Editors are also accountable to each other, and should perhaps also be accountable to new editors (described by the group as a duty of care).
There was a more philosophical discussion about what is a role within the Wikimedia movement?
The discussion focused mainly on the roles that individuals can have within Wikipedia e.g. election committee: wmf, arbcom: en.wp editors.
There was a related discussion on safety. There was soem agreement that WMF should have more capacity to implement safety measures. But they also need to explain why they’re doing what they’re doing - communication is essential.
Provocation: Do we need the Foundation? What’s its role? What even is the Foundation? (rhetorical?) If chapters are responsible to Foundation, are the Foundation responsible to chapters?
As editors can we see the wood for the trees? How do you measure the impact of an article? Wikipedia as a whole? (yes, to at least some degree as we're 5th most popular website) article feedback tool was not a success. Some topics easier to determine than others (treatment of diarrhoea vs what constitutes murder)
The other group discussing this question at first posed other questions in response, including:
Is donation a measure of accountability?
After much debate it was agreed by this group (representing roughly half the participants of the Salon) that the stakeholders are everybody involved in the projects. But should we (the movement) be accountable to the entire readership? This group felt that the answer to this question was ‘probably’ (unlike the other group, for whom there was a very strong feeling that the movement is ultimately accountable to readers).
There was a discussion about the potential for setting up an independent accountability council or panel, similar to Facebook, but overall it was felt that this approach wouldn’t work for Wikimedia.
What are the capacity building needs of global movement stakeholders and their organisations?We need to decentralize and de-westernise the movement and invest in local leaders and schemes.
We discussed the question of whether we should pay trainers and community leaders, and there was quite a lot of support for this. Several people pointed out that often they can be the only unpaid person in a room, with many event participants taking part as part of their jobs, and therefore being paid for their time. Of course this situation might be quite specific to the UK, and/or to other chapters or affiliates who do a lot of work with institutions.
We need to focus on training trainers such as community leaders or teacher trainers (we need to think about the impact when we priorities resources)
Diversification is key. We need to get people from minorities in on discussions and increase confidence in the global mission. Decolonisation is also important in encouraging more diverse participation.
How should conflict management and resolution be structured across the movement?What conflict? We assume this means harassment and similar, but is that divorced from content (article writing on wp)?
Psychic Artificial intelligences - the Foundation has poor record of software development (Flow), so the group weren’t sure they would be able to come up with good tech solutions for improving the culture on wiki.
There was lots of debate about how much the foundation should intervene. Perhaps with better procedures they wouldn't need to?
It was felt that the transparency on Wiki can actually be very damaging when it comes to disciplinary cases.
Arbcom and other areas of community need more training on dealing with conflict.
We could hire content moderators like the Wiki Edu Foundation or develop better software for spotting potential cases of conflict or bullying.
We could provide a live chat option for editors who feel they need support in a conflict situation.
We need to remember that smaller communities might need different solutions. For example on CY wiki there are only two active admins. How can we insure editors in all languages feel supported should they encounter conflict or bullying?
Overall comments and questions about the strategy processWill change be accepted or strategy recommendations deleted/ignored? WMF more likely to accept than en.wp (editor strikes, will WMF stand firm of admins resign? cf Jimmy's keynote speech at Wikimania London; US investment bank bailouts)
What will the change management process be? Is anyone thinking about the pain of implementing change for the editors, and taking in the risks of losing people? What if we pull away from implementation once the reactions are too strong?
Strategy - what will be the change process and how can it be implemented through the editor communities? Is the RnR working group only looking at organised parts of the movement? If so, then where does that leave editing communities? En.wp community is perceived to be set in its ways and reluctant to change, with pushback for anything that doesn't appear in a traditional encyclopaedia.
|Nigeria User Group Strategy Salon
||16 participants who met at FUNAAB University in Abeokuta, Ogun State, Nigeria on 17 July 2019
||• How do we make capacity building inclusive and equitable?|
First before we build capacity, there should be proper communication to the recipients:
In-terms of understanding the potentials, ability and what we need.
The need to also understanding what the limiting factors are, which include our unique challenges as a country.
Ability of the Wikimedia Foundation to communicate the bigger picture to us so everybody run with it.
• Which stakeholders should be a part of capacity building efforts, and how?
The major stakeholder should be Wikimedia affiliate in our locality:
The usergroup Nigeria should be well equip so they can go on and train more others.
Another stakeholder is tertiary schools:
Wikimedia Foundation should do more to raise the level of awareness in tertiary institutions so students can be engage easily and hence build the needed to capacity.
• What tools and methods work best locally, regionally and internationally?
Setting up hubs and fan clubs in various states of Nigeria and especially Universities and other tertiary institutions.
Making sure occasionally representatives of Wikimedia Foundation comes to Nigeria to train and empower contributors on how well to do more.
More travelling and exposure opportunities should be giving to Nigerians been the most populous African nation and also mainly because of the diversity.
• How do we grow the available tools beyond training, identifying innovative and effective formats?
Where contributors are are made to go through training after which they become a fellow.
Having badges and certificate to show you have a through knowledge about contributing to the Wikimedia projects.
• What processes or systems will support effective capacity building?
Partnership with tertiary institutions
Partnership with organizations that will encourage language advocacy.
|French community meetup
||4 people who met in Lyon, France on 28 July 2019. The conversation was organized and facilitated by the French Strategy Liaison.
- The WMF and the Chapters should support the creation of training programs for learning or improving skills to participate in the Wikimedia projects:
- The purpose of these training programs would be: create multiple entry points towards contribution ; help contributors progress and feel empowered ; acknoledge and encourage their progression.
- These programs should be directed both towards new comers (learn from zero) and towards people who already contribute (allow skill building)
- These programs could take various forms, like MOOCs, targeted tutorial videos about specific tools (could be included into the contribution interface to avoid having to look it up in too many confusing 'help' pages), mentoring programs, in person training, etc.
- The Foundation should support the creation of a video-live on Youtube and/or Twitch, where Wikimedians would take turns and show how they contribute.
- Example : Lyokoi does Youtube-lives where he shows how he contributes to the French Wiktionary (~100 people following each live session) : this allows contributors to share good practices and to demystify contribution, showing everyone it can be easy.
- The WMF should support a way to share information more widely and more efficiently so that knowledge about the movement and the projects doesn't remain in closed circles. For example :
- Better document (or better share existing documentation about) software development information
- Systematize and better distribute « wikipress » (any news about wiki) to allow sharing good practices, coordinate small initiatives, etc. (example : « Actualités du Wiktionnaire »).
- Well conceived technology can be a huge factor for empowering communities, so we should support better software development in order to facilitate the participation of everyone and make it more efficient.
|Egypt Wikimedians User Group and Wikimedia España
||34 participants between two events; one in Granada, Spain on 22 June, 2019 and one in Cairo, Egypt on 23 July, 2019
||CROSS POSTED FRM DIVERSITY|
- This is the cradle of volunteering job, it needs more support and advantage to attract the people to participate in.
- Provide poor countries with internet connection and raise the awareness of individiuales and communities to believe on spread free knowledge.
- Giving sufficient financial aid for poor countries to celebrate conferences and projects to publish free knowledge and to serve the Wikipedian Community.
- Financial aid through supportive scholarships to increase people’s skills and partnership, technical support through investing in connecting internet to more people
- Providing a representative in each local area
- Providing continuous meetings to gather the volunteers
- Going through feedbacks.
- We can use the offline version of Wikipedia (Kiwix). WMF can offer the knowledge via electronic form without internet connection. They should develop the offline application between whiles.
- Make easy using Wikipedia Mobile Application.
- Existing official entities from WMF which provide updated posts and books.
- Provide Wikiclubs with free internet connection.
- Establish new initiatives to encourage them to join Wikimedia projects and facilitate their login without internet.
|Venezuela Strategy Salon
||32 participants, split between two events held at the Biblioteca de la Universidad Central de Venezuela in Caracas on 25 July, 2019
||GENERAL COMMENTSThe discussion was divided into two parts, the first part focused on discussing the challenges of accessing Wikipedia in the country, and the other segment was used to discuss the capabilities and tools needed to try to solve the challenges presented. The history of Wikipedia activities in the country was presented, by Oscar Costero of Wikimedia Venezuela, including the editions and workshops of editions that have been held regularly since 2015, and photography competitions and other informal meetings.|
The most important point of the talk was the absence of volunteers to carry out awareness and training activities in the country, the consensus is that the conditions are not given so that all people can dedicate volunteer time to activities of this type, and Only a small portion of the population can cope with this complicated economic context. In this sense, the possibility of remunerating the time of the volunteers was proposed, as do other social organizations in the country, and also to look for possible volunteers in other spaces outside the computer world.
The censorship of Wikipedia represented another meeting point among those attending the talk, leaving aside the political issue, the consensus was that the action was arbitrary and was triggered by an ignorance of how Wikipedia's policies and conventions work. The need to have a coherent communication strategy to explain to the population the main Wikipedia policies and to make testimonials of volunteers who spend their time improving the encyclopedia was discussed, so that the weight of Wikipedia returning to be subject to an attack is less in the future.
Finally, they insisted on continuing strategy discussions and including voices that were not at the table, including indigenous communities. The next steps were also discussed in relation to training workshops and other initiatives for free knowledge such as virtual classrooms and online contests, both in programming for the next six months by the hand of the civil association.
Main questions that guided the discussion:
P1 - In the political context of the country, and the censorship of which Wikipedia was subject earlier this year, what activities can be carried out around free knowledge and the edition of Wikimedia platforms? Does editing Wikipedia put us at risk?
P2 - What tools or skills do volunteers in Venezuela need to overcome the various obstacles that arise when editing on Wikipedia and carrying out the activities described above?
In the political context of the country, and the censorship of which Wikipedia was subject earlier this year, what activities can be carried out around free knowledge and the edition of Wikimedia platforms? Does editing Wikipedia put us at risk?:Activities around the policy of Venezuela or human rights puts us at risk by institutions that monitor the performance of these activities.
A greater communication effort is needed to explain the principles of the encyclopedia, specifically the neutral point of view, the consensus and the verifiability of the information.
Censorship, unlike detracting credibility from the encyclopedia, Placed Wikipedia as a fundamental web page from an informational and educational point of view.
It is necessary to protect the anonymity of volunteers who edit on controversial issues, they are now adrift and do not have support when any of them is involved in a problem with the authorities.
It is necessary to enable the possibility of editing through the TOR Network and VPNs without major restrictions on Wikimedia projects, during the blocking to Wikipedia it was almost impossible to edit due to the various restrictions designed for puppet abuse, that aren't adapted to countries like ours who need access through these tools.
If the possibility of doing physical activities is very risky, distance activities can be carried out, with necessary security controls.
Right now no volunteer has shown any fear to edit Wikipedia due to the aforementioned problems, but there was a consensus to be more cautious when leaving data or information on Wikipedia that could identify them in their real lives or their jobs.
If there is still possible to go to media advertising, should attempt to show the reality of how Wikipedia works, always focusing on the difference between the publishing community and the volunteers who live in the civil association.
Testimonies about how Wikipedia has improved the lives of different people from different parts of the country could make a difference when the projects suffer attacks by the government, feeling that a blockade affects the entire population and not only To a group of people.
What tools or skills do volunteers in Venezuela need to overcome the various obstacles that arise when editing on Wikipedia and carrying out the activities described above?The problem of volunteering in Venezuela is real and not only affects Wikimedia Venezuela
Most people are too worried about their own subsistance, so any activity of this type (unpaid and that may take time away from work activities) is not so attractive
It is necessary to think about the possibility of remunerating volunteers for activities that in the past were carried out ad-honorem, such as training in Wikipedia and the administration activities of a civil association.
So that volunteers do not feel they are on an island, it is vital to build bridges with associations or groups that are doing related activities, so that connections that bring benefits and common alliances can be achieved.
Not only tools are needed to keep volunteers motivated, but to make them see the true gain of contributing to Wikipedia, which is to provide the possibility that access to all kinds of knowledge is free.
The volunteers that make Wikimedia Venezuela possible, right know are planning to leave the country or have already left, so training new volunteers to form leadership positions within the organization becomes more complicated as the months go by.
There is a need that the community in the diaspora can support the training of new volunteers and provide them with tools to continue giving workshops in the country.
There is another problem related with failures in the country's infrastructure, especially access to the Internet and electricity, so financing efforts have to be associated to alleviate these failures and adapt when doing trainings
Another objective should be to make tutorial videos, not only for editing, but also for how to dictate and organize activities, so that they can be retaken by other volunteers in the future.
The clear and unrestricted support of the global and regional movement is needed to move forward the country's activities, right now there is a feeling that the volunteers are alone in the face of the blockades and censures applied by the government.
|Tchad User Group
||15 participants who met on 6 July, 2019 in Chad
||(ENGLISH VERSION FORTHCOMING)|
Pourquoi trouvez-vous ce sujet intéressant ?
Il est important car le mouvement Wikimedia a du mal à conserver les talents. Sans ces talents, les contenus Wikimedia perdront en terme de qualité, et donc de crédibilité.
Quels outils fonctionnent au mieux aux niveaux local, régional et international?
Il est suggéré d'avoir une approche beaucoup lié au contexte de chaque pays vue que le nombre des utilisateurs des projets les projets wikimedia varie en chaque pays. Au niveau local, determiner le niveau d'utilisation des projets wikimedia et mobiliser des nouveau contributeurs. Creer des évenements comme WikiIndaba à l'échelle nationale pour que les contributeurs d'un même pays puisse mieux coordonner leurs activités et partager d'expériences. Au niveau régional, renforcer les événements comme Wikindaba pour l'Afrique genre pour l'Afrique de l'ouest, Afrique centrale etc., pour permettre d'aider les contributeurs des pays les moins avancés de se développer. Au niveau international: faire venir les grands sommets dans les pays à fortes disparités sur le mouvement pour les impliquer d'avance sur l'idée première qui est la libération et la diffusion de la connaissance libres.
Comment développer les outils disponibles au- delà de la formation, en identifiant des formats innovants et efficaces ?
Discuter de manière inclusive sur comment procéder avec ce qui existe déjà et comment innover pour combler les lacunes.
|GLAM Macedonia Strategy Salon
||20 participants met in Skopje, Macedonia on 27 July, 2019
||1. How to include new members, so that it can be done fairly (for instance, in relations to the existing members)?
The majority of the participants, that is the working groups, agreed that new members and volunteers can be included by larger public presentation of the organization’s activities, giving special attention to Wiki Camps and Clubs. In other words, the general public should be informed, via media and social networks, about the plans and activities of the organisation so they may be involved in some of the projects. Besides that, the participants pointed out the need for inviting new members and collaboration with other organizations so the word can be spread more effectively. Furthermore, the participants enlisted the need for creative projects in order to get the young population’s attention and future possible involvement. At the end, the participants proposed creating a ranking list of success during certain (editing) activities in order to motivate the volunteers competitive spirit and appreciate the volunteering efforts.
2. What target groups should be part of our organisation, and how to include them?
After the analysis of the discussion results and their written answers, the general opinion of the participants was that the young population should be undoubtedly among the most important target groups. In particular, the participants emphasized the importance of the students (university, high school and middle school students) and their engagement in the projects. They are a potential for spreading out the visions and the goals of the Wikimedia Movement and that potential can be used for the further development of Wikimedia projects. Additionally, a strong positive attitude could be noted towards educators, teachers and professors. They are also considered as a crucial elements or contributors for the developments of the Wikimedia movement, particularly in regions where Wikimedia movement is not strongly present in the social existence of the country. The participants also confirmed that the collaboration with the public institutions and the volunteers of different areas, such as Amateur clubs (sports, arts, etc) can be quite beneficiary for our organization and the movement, but also for the other third parties. Finally, the participants of the strategy salon noted that there is a need for deeper collaboration with the marginalized social groups in the country and they see a potential for mutual benefit.
3. How to be diverse and how to include various groups of people (diversity by geography, intellect, sex, age, nationality)?
Diversity is the key component of the movement’s success. This is something that was seen as true by almost all Strategy Salon participants. There were huge number of proposals about the manner of diversifying the organization and the movement itself. Among the most elaborated ideas regarding this issue were the need for organizing seminars and meetings for sharing ideas and knowledge, more camps and media coverage of the events and activities, detailed elaboration of Wikipedia and how to use Wikipedia in everyday life, training sessions and projects with specific target groups.
4. What groups of people we could, but we didn’t include in our organisation?
As this question was tightly connected to the previous one, the participants here exemplified their ideas presented in the previous question. Since the young population was referred to in the questions above, the participants here expressed their expectations to see projects involving retired elderly people. This target group is not sufficiently involved in the social activities of Macedonia, but the potential is great. Moreover, the participants expressed their will to collaborate with marginalized target groups. LGBT community and the representatives of the small ethnic communities in Macedonia.
|Côte d'Ivoire Strategy Salon
||25 participants met in Abidjan, Côte d'Ivoire on 27 July, 2019
||Two main questions have guided reflexions :|
Q1 – In order to make Wikimedia the essential infrastructure of the ecosystem of free knowledge, what are the capacities we, as Wikimedians, need to develop?
Q2 – What (new or modified) structures and resources of the movement do Wikimedians need in order to mutually reinforce their capacities ?
The discussion lasted about half an hour, after which the two groups gave the following answers to the questions.
For the first question, it appears that, in order to make Wikimedia the essential infrastructure of the ecosystem of free knowledge, Wikimedians should develop the following capacities:
Information retrieval (reliable, true information) and quote more sources;
Be sensible to contexts;
Develop partnerships with authorities;
Mobilize people to encourage engagement in local communities;
Professional communication about the movement's activities to increase visibility and credibility;
Contribute to Wikimedia projects;
Proactivity and availability;
Knowledge and experience sharing with others.
For the second question, about the structures and resources which are necessary for capacity building, the ideas were:
create regional and local branches of the Wikimedia Foundation in order to bring it closer to communities and improve support to affiliates;
create more Wiki Clubs at the local level (groups related to a national organization) who will grow awareness among the local populations who don't have direct access to Wikimedia ressources through ICT and the Internet;
create national conventions (large events) to which all national, regional and local entities would participate;
create a Moodle online space in order to centralize and facilitate the management of wiki resources;
have people from the Foundation visit every year to better supervise local communities;
have online platforms for communication which would be regularly updated and animated;
have a minimum of paid staff in local communities.
General reflections on the event:Some of the ideas mentioned above were debated. In particular the “availability” issue. Donation Kangah was preoccupied by “how to create this availability among Wikimedians?”. According to Placide Konan, we should discuss with people who get involved in the movement in order to understand what their personnal motivations are, so we can orientate them more efficiently towards the role they can play. For Serge Amani N'Guessan, an individual's availability depends on their willpower. About this, Aman Ado suggested we should create enthusiasm inside the movement in order to arise Wikimedians' willpower. As for Colette Guebo, she thinks availability can only be motivated by offering resources (including financial resources) to volunteers. Nikki Zeuner pointed out that the question of availability is crucial for the movement, as an Non-Profit. For her, if we want the movement to thrive, each chapter should have, in addition to volunteers, professional staff. Also, one of the challenges is to find the good balance between volunteer activities and staff activities.
The second suggestion that was thoroughly discussed is the “creation of regional and local branches of the Wikimedia Foundation”. Donatien Kanagh asked what would be the role of these hypothetical branches, and how they would collaborate or share roles with existing national affiliates. For Aman Ado, the point would be to bring Foundation support and supervision closer to the affiliates and help them in their development. According to him, this could improve the impact. Also, the members of these regional branches would be better in touch with the realities of national affiliates; thus they would better understand their needs and take them into account in an optimized way. As for Colette Guebo, she opposed the idea of local branches because she thinks the collaboration with the Wikimedia Foundation is already going pretty well, so there is no need to create new entities.
For Donatien Kanagh, the form of this suggestion for the creation of regional branches should be “discussed further” and “refined”. Also, he thinks that the idea of bringing the Wikimedia Foundation closer to local realities should be “analyzed further” because it might create leadership conflicts with local chapters.
|French community at large
||Online consultations led by French Strategy Liaison, including on wiki discussions (Wikipedia, Wiktionary, Wikisource, Meta), Twitter, and 1:1 targeted outreach
||The WMF and the Chapters should conceive serious training programs for motivated volunteers|
Encourage mentoring programs
The WMF should communicate better (for example with videos) to allow the circulation of information and knowledge inside the movement (for example about how Wikimania works)