Amy Muller
Amy Muller
Program Lead, Customer Experience, Wikimedia Enterprise, Wikimedia Foundation
"Go easy, be filled with light, shine." -Mary Oliver (abridged)

About me

I joined the Wikimedia Enterprise team in January 2022 to help develop and run our Customer Support & Success program. I love working with teams that prioritize collaboration, mutual respect, building each other up, and having fun while doing it. I love working for companies and organizations that respect and prioritize their staff, users, and customers. I live in Ashland, Oregon USA with my husband, two kids (15 & 21), two cats, one dog, and one bunny. Books, nature, food, dance, film, music, traveling, (good) television, strategy board games, and dark chocolate are some of my favorite things.

My work

I have a long background working in tech starting in 1996 in San Francisco, where I lived until 2017 when my family and I moved to Amsterdam, Netherlands. After five years in Amsterdam, we moved back to the US to a small town in Southern Oregon. Over the years I've worn many professional hats -- as a project manager, front-end coder, account manager, web mistress, co-founder (Ruby Red Labs and Get Satisfaction), and VP of Customer Care and Community (Automatic Labs), to name a few. I have a passion for creating delightful experiences both personally and professionally. One of my favorite examples of this passion is Yes and Yes Yes (YxYY), a 300+ person, 3 day event of creative collaboration, conversation, and play that I co-founded with four friends and ran annually for five years from 2013-2017.

Disclaimer: I work for or provide services to the Wikimedia Foundation, and this is the account I try to use for edits or statements I make in that role. However, the Foundation does not vet all my activity, so edits, statements, or other contributions made by this account may not reflect the views of the Foundation.

Contact me

E-mail: amuller(_AT_)