Training modules/Dealing with online harassment/slides/follow-up-tracking-and-appeals/hi

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किसी मामले के बाद: फॉलो-अप ट्रैकिंग और अपील

Once you've finished dealing with a case, there's usually an avenue for the sanctioned party to appeal later. This is usually at some point after their block or ban is placed. (In some cases your team may need to restrict the frequency of or time frame of such appeals.) For the mediator, this means a case might come up again in the future. Even if there is no appeal, it's worth keeping an eye on these cases after they come to a close.

You don't need to keep a personal log of every case you've ever looked at. For the most part, you should just know where to look for records about previous cases, and know how to parse them in the future. For those on Arbitration Committees and on other committees which rely on decisions made in previous cases, this is a key part of your work. In particular, you should know how to find:

मामले का नतीजा
मामले में शामिल दल
रिपोर्ट करने वाला, यह मानते हुए कि वह मामले में कोई एक पार्टी नहीं थे

यदि मामला किसी कारण से निजी तौर पर संसाधित किया गया है - अगर यह एक संवेदनशील मुद्दा था, या यदि कोई भी ऊपर बताए गए बिंदुओं को प्रकट करना खतरनाक होगा - तो आपको कम से कम इन विवरणों के बारे में जागरूक होना चाहिए, यदि वह भविष्य के मामलों में आवश्यक हों।