Program Capacity and Learning/Support Areas and Priorities

PC&L support areas


The Program Capacity and Learning Team has two main support areas
  1. Programs and Learning Infrastructure
  2. Community Leadership Development

1. Programs and Learning Infrastructure


Supporting shared learning for growing core programs, especially Wikipedia Education Programs, The Wikipedia Library, and the initiatives of GLAM (Galleries, Libraries, Archives, and Museums)

We support programs and program leaders. Here are some examples of work this team does:

  • Tools and supporting technology for core programs
  • Recruitment, retention, and development of peer mentors
  • Learning and knowledge-sharing tools
  • Connecting institutional partners with community members
  • Mapping the outcomes of Wikimedia Programs to learn their impact on the world

A model for program growth: A guide for choosing which programs we support


With the understanding that the Wikimedia Foundation does not run programs, we launched a planning process in November 2015 to consider how this team can support the growth of both existing and new successful programs.

Program Capacity and Learning will focus on supporting programs that are proven to have impact and are more established, rather than new programs that have not yet shown impact. The programs we support are those that have exceeded the "seed" stage, where a program has already been tried out and has shown to have some level of impact. While the specific criteria is still being determined in greater detail, the table below is a starting point to show which programs this team would be able to support, and which programs are outside the team's scope.

Programs in the seed phase are very new and experimental type of programs. They are not yet ready for replication. Community innovation of programs happens throughout the movement in various networks and channels, such as IdeaLab, Grants, Partnerships, affiliates, or volunteers. For programs have have reached the grow phase, the core model of program activities undergoes refinement to change and improve the model. Replication of programs occurs in different contexts, such as different countries, languages, or spaces. Programs in the scale phase have reached new heights. They become systematized program strategies which are able to more easily reach new audiences and communities. Volunteers adopt, adapt, and expand programs with minimal support.

2. Community Leadership Development


Supporting broad community leadership development as well as knowledge sharing about community engagement strategies.

Supporting community leaders is necessary for the movement and is one of the core work areas for this team. This is a list of example areas of work for the team:

  • Tools for gathering data and community insights for collaborative decision making.
  • Activities for learning, knowledge sharing, and best practices for community engagement.
  • Matching community members for peer-to-peer mentoring in program growth, impact and organizational development.
  • Staff mentorship, technical consultation including affiliate applications review in support of the Wikimedia Affiliations Committee