CentralNotice/Request/Toolforge Newcomer Experience and Recruitment Survey

Toolforge Newcomer Experience and Recruitment Survey

SSanchez-WMF (talk · contribs · page moves · block user · block log), primary contact (Requested at 18:10, 3 December 2024 (UTC))[reply]

Central Notice Settings

What is the campaign duration?

Jan 13, 2025 → Jan 27, 2025

Which projects will you be targeting?

Wikitech

What languages will you be targeting?

English

Do you wish to show banners to Logged In users, Anonymous Users or Both? Do you want to target users with a specific number of edits or average monthly?

Any

What countries will your campaign target?

All

Banner/Campaign Diet:

To be determined by Central Notice admin

What is the purpose of the campaign? How will you measure the success of the campaign?

Description - We plan to distribute a survey to capture the challenges faced by new Toolforge users during their tools' set up process. Users with this profile are not active in (or generally haven't joined yet) public communication channels or mailing lists, and we don't have express permission from them to be contacted. If CN admins could recommend a more suitable communication channel, we'll of course evaluate the option.

The survey will help us gather initial feedback about these users' experience, and recruit them for future in-depth interviews to validate a UI-based solution we've been working on. All in all, the goal is to collect insights to inform the design requirements of a proof of concept (Phabricator task: T381266)

Metrics - We'd like to get at least 10 valid responses to the survey and recruit a minimum of 5 participants from the same target group to participate in future usability testing sessions.

Pinging @User:TAndic_(WMF) as specified in the Usage guidelines

What banner(s) will you use? What will be your landing page?

Banners - The banner is custom-made, but follows the common sizing and composition.

Landing Page - Open source survey platform (We have obtained a privacy statement and will link to it from both the banner and the survey)

Is this project grant funded? Please provide a link

Type of grant - –

Link to grant - –

Discussion

Central Notice admin comments

Google forms can't be a landing page for a banner. Per CentralNotice/Usage_guidelines#Banner_requirements, "Wikimedia Domains Only — Banners must link only to Wikimedia Foundation or Affiliate-controlled websites, except when using officially approved surveys (see below). They should not include trademarks owned by for-profit entities." Also, please reach out to your colleague's at the Foundation to agree on the usage of CN for survey's. Ciell (talk) 20:37, 3 December 2024 (UTC)[reply]

ping for visibility @SSanchez-WMF. Ciell (talk) 20:38, 3 December 2024 (UTC)[reply]

Non-fundraising campaigns need to be checked, approved and activated by volunteer CN admins, too. Best, —DerHexer (Talk) 23:41, 3 December 2024 (UTC) PS: The request template should be filled at some point.[reply]

Thanks for the helpful comments! The request was updated: I added further details regarding our goals and reflected latest decisions (e.g., use of LimeSurvey, change in campaign dates). Conversations with CN coordinators and survey specialists are taking place internally to validate the request or – in lack of approval – find suggestions for alternative channels aligned with our limitations. SSanchez-WMF (talk) 21:28, 5 December 2024 (UTC)[reply]

Once your CN coordinators have created both the banner as well as the campaign in line with the mentioned guidelines, volunteer CN admins can take a look. The campaign duration looks reasonable and WWikitech is a project which rarely receives banners, so once we hear that the survey itself has been approved, we should be able to give our approval as volunteer CN admins as well.

@TAndic (WMF) fyi, I think the ping probably didn't reach you. Johannnes89 (talk) 18:57, 11 December 2024 (UTC)[reply]

Thanks @Johannnes89 and all for helping to guide this! I'll be working with @SSanchez-WMF to help on the survey side, and I agree this seems like a good candidate for a wikitech banner after discussing off-wiki with Sarai :). I assume this request may stay open into January as the team works to get all the components together (in case it's affecting the CN admins' workflows, no action needed for now). - TAndic (WMF) (talk) 19:51, 11 December 2024 (UTC)[reply]