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CentralNotice/Request/LATAM Hub Discovery

< CentralNotice‎ | Request

LATAM Hub Discovery edit

Central Notice Settings
What is the campaign duration?
  • 15 May 2024 → 31 May 2024
Which projects will you be targeting?
  • Wikipedia/Wikimedia Commons/Wikidata
What languages will you be targeting?
  • Multiple Languages (Spanish/English/Portuguese/French)
Do you wish to show banners to Logged In users, Anonymous Users or Both? Do you want to target users with a specific number of edits or average monthly?
  • Logged In users

What countries will your campaign target?

  • All LAC countries except Colombia, México and Venezuela.

Banner/Campaign Diet:

  • To be determined by Central Notice admin

What is the purpose of the campaign? How will you measure the success of the campaign? edit

Description - To contribute to the discussion on Hubs in the Latin American region, Wikimedistas de Uruguay commissioned an independent research to an external consultant. The research consists of two independent but consecutive and complementary modules that combine different techniques. At this moment, we are launching the second phase, quantitative data collection. For this purpose, we are collecting opinions from the community, through a survey for all Wikimedians in LAC. For more information, please visit: LATAM Hub Discovery

Metrics - Number of answers to the form

What banner(s) will you use? What will be your landing page? edit

Banners -

Phrase in Spanish: "Ayúdanos a entender las percepciones de la comunidad de América Latina y el Caribe sobre Hubs"
Below and smaller: "Responde a una breve encuesta realizada por Wikimedistas de Uruguay"

Phrase in English: "Help us understand the Latin American and Caribbean community's perceptions about Hubs"
Below and smaller: "Take a short survey conducted by Wikimedistas de Uruguay"

Phrase in Portuguese: "Ajude-nos a entender as percepções da comunidade latino-americana e caribenha sobre os Hubs"
Below and smaller: "Responda a uma breve pesquisa realizada pelos Wikimedistas do Uruguai"

Phrase in French: "Aidez-nous à comprendre la perception qu'a la communauté latino-américaine et caribéenne des Hubs"
Below and smaller: "Répondez à une courte enquête menée par Wikimedistas de Uruguay"

Image: https://commons.wikimedia.org/wiki/File:Noun_collaboration_3637331.svg

Landing Page - Spanish form: https://wikimedistasuy.limesurvey.net/531239?lang=es English form: https://wikimedistasuy.limesurvey.net/595613?lang=en

Portuguese form: https://wikimedistasuy.limesurvey.net/332759?lang=pt-BR

French form: https://wikimedistasuy.limesurvey.net/888565?lang=fr

Is this project grant funded? Please provide a link edit

Type of grant -

Link to grant -

Discussion edit

@DerHexer:, @Johannnes89: and @Martin Urbanec: Sorry to bother you with this request on such short notice but could you look at it and enable it? We were waiting for responses from other affiliates in the region to find dates when the banner can be enabled. Thank you very much in advance. Best, --Paula (WDU) (talk) 19:24, 10 May 2024 (UTC)[reply]

  • @Paula (WDU): Have you informed WMF about the survey? Please take a look at CentralNotice/Usage guidelines#Surveys in case you need more information. Ping for TAndic (WMF) as well. ;) Best, —DerHexer (Talk) 20:42, 10 May 2024 (UTC)[reply]
    @DerHexer:: WMF staff is aware that we're conducting this research. We presented the results of the first phase with the assistance of @MCasoValdes (WMF), @Oscar . (WMF) and representatives of affiliates from the region. The survey does not ask for personal name or user name and is done with LimeSurvey to respect the privacy of the respondents.
    I hope that clears up any doubts and I look forward to your comments. Thank you very much for your feedback. Best, Paula (WDU) (talk) 14:04, 11 May 2024 (UTC)[reply]
    Hi @Paula (WDU), as you're on a short timeline and this survey doesn't ask for any personal data or demographics as far as I can tell, I don't think it poses much privacy risk and I think we can run it very close to what it is now.
    My two asks are:
    Not needed to proceed but a recommendation:
    Many respondents likely won't know what Hubs are; If you have the time to get translations, I would recommend briefly defining the concept in the survey itself, or you may get people clicking random responses to try and figure it out from the survey context (this could also help to educate newer users about Hubs and organizing activities). From my read of the survey (you'll see a line in your data that variously says TEST, that's me!) it seems very aimed towards editors who already know about Hubs. Making fewer questions required (LimeSurvey has a "soft mandatory" option rather than mandatory), having "I'm not sure" or "I don't know" response options across questions, or having a filter question that asks "Before taking this survey, had you heard about Hubs?" could also help with this.
    Thanks very much for bearing with my long comments and let me know if you have any questions or if I can help in any way. I'll try to be as quick to respond as I can so I'm not blocking you :) Best, - TAndic (WMF) (talk) 10:20, 13 May 2024 (UTC)[reply]
    Hello @TAndic (WMF), thanks for your comments and questions. Participants have the option to select that they "do not have information to know what the hubs are". We decided not to include a paragraph or sentence clarifying anything about the hubs, because at the moment in which this survey was designed there wasn't a lot of agreement among community members either on what the hubs actually were. Therefore, providing a definition would have meant already influencing some of the conversation in one direction or another. That's the reason why people have different options to select from once they say that they "do not have enough information". There's a methodological reason to avoid providing a definition on what hubs are. Scann (WDU) (talk) 16:50, 13 May 2024 (UTC)[reply]
    We will add the contact information details on the first page. Scann (WDU) (talk) 16:50, 13 May 2024 (UTC)[reply]
    Hi @TAndic (WMF), I've already add contact information in the survey as you suggested. Thank you! Best, Paula (WDU) (talk) 17:31, 13 May 2024 (UTC)[reply]
    Thank you @Paula (WDU) and @Scann (WDU) I see the conundrum, thanks for the context!

    On the final point (linking to the LimeSurvey privacy policy): I realize I have no idea whether it's possible to have multiple links in a banner now that I went back to old survey banners; if it's not possible, any language change in the banner that helps users know they're about to leave Wikimedia servers and go to a survey not conducted by WMF seems sufficient -- eg. adding a smaller line that says "Take a short survey conducted by Wikimedistas de Uruguay" or something similar. As long as we have something that indicates the above, I give my go-ahead to proceed :)

    In the future, we're hoping to ensure all surveys have a privacy statement written by those conducting it (how the data will be treated, retained and reported, who is responsible for it, and whether any personal data is asked or collected passively), and links to the tool's privacy policies. As you've noted, this survey doesn't ask for personal information and your survey links to the reporting page and has a place to contact you, so I think it's okay as-is. - TAndic (WMF) (talk) 10:19, 14 May 2024 (UTC)[reply]
    Hello @TAndic (WMF), if needed, we could clarify what we will do to the data (destroying it after processing it). Our general policy is to only keep opt-in data and then destroy all of it after a few months. Scann (WDU) (talk) 10:24, 14 May 2024 (UTC)[reply]
    That would be great if you can add that information to your survey introduction @Scann (WDU)! Thank you.
    Does adding "Take a short survey conducted by Wikimedistas de Uruguay" (or any variation you choose) in smaller text seem okay for the banner? If yes, I'd recommend updating the messaging above with translations and I think it should be ready! - TAndic (WMF) (talk) 10:33, 14 May 2024 (UTC)[reply]
    Ok @TAndic (WMF) I've added a short privacy statement on the four languages that just clarifies a bit more about how the data are stored. Tagging @Paula (WDU) so she's aware that this is done. Scann (WDU) (talk) 18:43, 14 May 2024 (UTC)[reply]
    @DerHexer: we've already made the changes taking into account what @TAndic (WMF) suggested. Could you please enable the banner? Again, thank you so much for all your help. Best , Paula (WDU) (talk) 18:59, 14 May 2024 (UTC)[reply]
    I first need to read through the comments and have to create the campaign and banner. I will try my best to do that today, but you are probably aware that this is a complex request on a (too) short notice. Best, —DerHexer (Talk) 19:04, 14 May 2024 (UTC)[reply]

Central Notice admin comments edit

  • @Paula (WDU), Scann (WDU), and TAndic (WMF): I've created the campaign and banner (English, Spanish, Portuguese and French preview). Please check everything, and with the approval of Paula I can enable the campaign (please ping me). Best, —DerHexer (Talk) 20:47, 14 May 2024 (UTC)[reply]
    @DerHexer: thank you so much for enabling this campaign on such short notice. It is much appreciated! Please add Brazil to the list of countries. Once added, everything is approved. Best and gracias, Paula (WDU) (talk) 21:25, 14 May 2024 (UTC)[reply]
    Added and enabled. —DerHexer (Talk) 21:31, 14 May 2024 (UTC)[reply]
    @DerHexer @Paula (WDU)
    I am speaking on behalf of the Brazilian affiliate Wiki Movimento Brasil. I was a bit surprised about this banner running in Brazil, without prior notice to our affiliate. I would have then discouraged it.
    This banner is about a very specific governance topic, based on a specific engagement initiative that a single affiliate is running. The banner is reaching way too broadly our community without much context and information. We have no time nor interest to reply to questions that are arising about what this campaign means, what a hub is etc. I see no point of contact for this campaign in Portuguese-speaking projects.
    No prior systematic engagement was made through other community channels, including Village Pumps, in which more active community members could be reached out to and would be more able to grasp what this campaign is about.
    This banner is unnecessary and not useful, and I kindly request it is removed from readers/users in Brazil. Thank you! Joalpe (talk) 12:05, 15 May 2024 (UTC)[reply]
    I have removed Brazil until it is clarified. Best, —DerHexer (Talk) 12:08, 15 May 2024 (UTC)[reply]
    Hello @DerHexer, I find important to clarify here that @Paula (WDU) did reach out to the people in charge of community engagement / participation at every affiliate to request their permission to run the banner in their country, and of course they could opt-out if they didn't find it appropriately, etc. In the case of Brasil, we received permission on this, but considering this reaction by @Joalpe I think it's just best to leave Brasil excluded from the banner, and we will do the work of disseminating the survey on community channels. Thank you very much and sorry for the misunderstanding. Scann (WDU) (talk) 14:39, 15 May 2024 (UTC)[reply]
    Makes sense. Just let me know when anything changes. Best, —DerHexer (Talk) 16:21, 15 May 2024 (UTC)[reply]
    Thank you for the clarification, @Scann (WDU). I think there was a miscommunication or misinterpretation in this process. It is the practice on Wikipedia in Portuguese, and I guess it is required on step 5 of the banner request, that volunteers on Wikipedia and other projects are communicated about the banner, which should have happened on the relevant Village Pumps in Portuguese.
    Procedures aside I think this consultation is about a very specific governance point, and it is not usual to hold them through banner on Wikipedia in Portuguese. Wiki Movimento Brasil is happy to support WDU in devising a strategy for community engagement that does not depend on massively advertising this, including to people who have no understanding of nor interest in the Wikimedia Movement Strategy or hub-making. Joalpe (talk) 16:34, 15 May 2024 (UTC)[reply]
    Ah, thank you for putting the banner down. And for your understanding. Joalpe (talk) 16:35, 15 May 2024 (UTC)[reply]
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