Wikimedia Grantee Perception Survey

I am interested in knowing how WMF grantees feel about the Wikimedia Grants Process and how their experience in getting a grant was. I have therefore drafted the following questions that I will later use to prepare a survey. Feel free to redact or add any questions that you think should also be asked. Thanks, Abbasjnr (talk) 08:15, 23 February 2012 (UTC)[reply]

Sample Questions

Overall Satisfaction

Can you rate:

your interactions with Foundation Staff? (fairness, responsiveness, approachability.)
Clarity of communication of WMF's goals and strategy. Was there clear and consistent articulation of objectives?
Transparency of the process.
your satisfaction relative to last year?

Grantee Interactions

Are you comfortable with the interactions on the talk page?
How responsive was the Foundation staff?
Are you comfortable approaching the Foundation if any problem arises?
Frequency of grantee contact with Program Officer during grant (weekly, monthly, once every few months)
Initiation of interactions (most frequently initiated by grantee; initiated with equal frequenct by grantee and program officer; most frequently initiated by program officer)

Primary Contact Transition

Has your primary contact at the Foundation changed in the past six months?

Non-Monetary Assistance

Does the Foundation offer Management Assistance? (general management advice, strategic planning advice, financial planning/accounting, development of performance measures)
Does the Foundation offer Field-related Assistance? (encourage collaboration, introduction to leaders in field, provide best practices)
Does the Foundation offer Other Assistance? (Board development, Communication/publicity assistance, Use of Foundation facilities, Staff/management training)

Assistance securing funding from other sources

Proportion of grantees receiving assistance securing funding from other sources.
Rate the impact of the funder's assistance securing funding from other sources.

Grant Process and Administration

How did you find the funding application? (cumbersome, easy, difficult to complete)
Level of involvement of staff in development of grant proposal.
Level of pressure to modify grantees' priorities to create a request that was likely to receive funding.
Time elapsed between submission and clear commitment of funding.
How did you find the reporting requirements?
Ease of wiring funds (Forex rates, country legal requirements)
How does the amount of information requested in the Foundation's application and reporting requirements compare to the amount requested by your other funders?

Grantee Suggestions for the Funder

Provide suggestions for how the funder could improve.

Clarity of communications
Quality/quantity of interactions
Non-Monetary assistance
Transparency
Evaluation Process
Other