Wikimedia Foundation website/2017-2018 update/Discovery stage

See: Findings from the Discovery stage (PDF - English)

Mule Design worked with the Wikimedia Foundation to research into the communication goals and practices of the Foundation. Their goal was to understand the value we can contribute by clarifying the purpose of the Foundation website and its external communication with the world. 

This research and discovery project involved interviews with Foundation staff, the community and external audiences. 

What we learned


The research aimed to understand communication needs for the Foundation website and overall aspirations for improved transparency from the Wikimedia Foundation.

The final report (PDF - English) outlines the findings and recommendations from this research.