Wikimedia monthly activities meetings/Quarterly reviews/Community Engagement, January 2016

Notes from the Quarterly Review meeting with the Wikimedia Foundation's Community Engagement department, January 19, 2016, 8:45 - 9:45 AM PT.

Please keep in mind that these minutes are mostly a rough paraphrase of what was said at the meeting, rather than a source of authoritative information. Consider referring to the presentation slides, blog posts, press releases and other official material

Introduction edit

Slide 1

Slide 1

Community Advocacy edit

Slide 2

Slide 2

KPI link to graph
include links to volume next time

Slide 3

Slide 3

January 29th target for next steps
- Release of data sets and start next round of consultations
- Aggregate of what people have been suggesting
Working on global policy
- Addressing potential challenges, including need for board support
Monitoring developer code of conduct
- Questions regarding who has authority to enforce
Still on track to make recommendations by end of Q4

Slide 4

Slide 4

Deprioritized due to existing policy and complexity around international legal issues
- Exploring possibility of international Legal interns
Has not yet been rescheduled
Good goal, but going to require more resources than currently available
Current policy works well given current resources

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Slide 5

Next steps are technical requires Engineering
Meeting with Wes to discuss Engineering resources

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Slide 6

Further development in Hubs as PC&L and Comms are also developing hubs
Looking to merge into other Hubs
Possible in Q3 depending on strategy and other Hubs
Lila: Let me know what may be needed to support this goal

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Slide 7

Slide 8

Slide 8

Lila: Should work on strategy for community events - even when people are giving presentation or talking points - we need to be intentional

Slide 9

Slide 9

Not public slide as it shares the reason for global ban

Community Liaisons edit

Slide 10

Slide 10

Merging with Dev Relations
Suggestion for KPIs: move to model where response time (initial response, action) are tracked
Hard to measure response on Talk pages - working on implementation - but may be able to do on phabricator

Slide 11

Slide 11

Meeting with Wes and Katherine to discuss signoff and next steps on Principles (are available on-wiki)
Suggestion that we be consider how this interacts with previous promises about product development
Continuing to work on Toolkit

Slide 12

Slide 12

es.wp and nl.wp were not a part of plan - but conversations held
- ew.wp decided to turn on
- nl.wp blockers remain - but conversation going
Lila: I shifted focus - so reason for red
Single edit tab nearly ready for deployment
Mixed reactions from community on single edit tab

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Slide 13

Lesson learned: If not getting ideal candidates, consider shifting priorities to get more applicable results
Is red because deadline was missed by a couple of weeks

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Slide 15

Slide 15

Attempt to revivie IRC office hours got low engagement
Looking at alternative methods

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Developer Relations edit

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Slide 18

Will be adding KPIs - not yet available
Will be merging with CL

Slide 19

Slide 19

Red because non-WMF participation did not meet goal
Otherwise very successful
- Survey results confirm

Slide 20

Slide 20

Goal missed to wait until DevSummit conversations
Metrics used could possibly be used for team KPIs

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Slide 21

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Slide 22

Still taking time to get consensus and final plan
Progressing at good pace
Luis: I asked for delay to make sure outside expertise was brought in to help strengthen outcome
On the right track

Slide 23

Slide 23

Volunteer successfully empowered to take lead on this task
Outreachy continues to be helpful method for volunteer and staff recruitment

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Slide 25

More information will be available in next QR
Already surpassed previous year - which was considered a success
Luis: This has been shown to help increase involvement of women developers

Programs Capacity & Learning edit

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Slide 26

Integration of three teams and addition of GLAM support and affiliate resources
Team review of KPI was done early
KPIs expected to evolve

Slide 27

Slide 27

Shows integration of existing three teams (WP Library, Ed Program, L&E)
Completed integration of staff involvement in Affiliate Partnerships
Completed a series of community conversations

Slide 28

Slide 28

Learned that infrastructure needs are key
Grants process showed pain point for volunteers is capturing metrics
Worked with analytics group on improved process

Slide 29

Slide 29

Shows improvements made to reporting metrics
Next step is showing infrastructure improvements to grant recipients

Slide 30

Slide 30

Library team continued their work
Tied into WP15 activities
Mapped out model across programs
Discovery of hubs deing developed by other teams
- Work on integrating potential hubs together
- Lila: This remains a pain point for myself - not being sure where to send people
Data Collection Campaign
- Lila: There is a lot of data - looking for unifying success point
  - Looking to build a Programs and Events Dashboard to show cross data points

Slide 31

Slide 31

Looking into ways to recruit community leaders/peer faculty to mentor in their communities
- Working around WikiCon and Wikimania
Lila: Laying important foundation - how do we better align across affiliates and governance bodies - need strategy for aligning
Lila: Would be interested in participating in regular meeting with affiliate leaders (EDs?) to discuss cross-movement progress and activities

Slide 32

Slide 32

Hub concept developing as a one-stop shop for all dept's resources
- Overall hub framework is a goal for Q3

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Slide 33

More to come in the future on workflows
Luis: Rosemary has done a great job balancing competing activities
Lila: Great work on clarifying things - challenge will be focus (as it is for everyone)

Community Resources edit

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Slide 34

Focused on hub and workflows
Global South shifting to "Emerging Communities"

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Slide 35

This is first move into grants for many of the affiliates involved

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Slide 36

Community Capacity Development being led by Asaf
Expected to get back on track this quarter

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Slide 37

Focusing on local community set capacity needs
Lila: How did we pick these?
- Based on high potential communities with an interest
- Portuguese has been exciting as past efforts have received less community interest
Luis: This is how we are going to increase engagement in some of these focus areas

Slide 38

Slide 38

Consultation on Wikimania is ongoing and generally on track
Looking into ways to properly staff resources

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Still seeing benefits from Inspire
Luis: We have better support than before - but still room to grow
Lila: Should we start proposing focus areas?
- We are looking at topics for future campaigns - thinking about multimedia, APIs, Maps, etc.