Volunteer Response Team/Volunteering

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Volunteer Response Team

For prospective volunteers

The Volunteer Response Team (VRT) always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.

The VRTS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the VRT. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the VRT. It therefore takes some time before you receive a response regarding your application.

How do I volunteer?

If you are interested in volunteering, please read VRT/Recruiting for information about what the job entails. Feel free to join #wikimedia-vrtconnect to ask any questions that you might have with regard to the Wikimedia Volunteer Response Team. Before applying, please ensure that you are:

Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.

  • The VRT is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, etc.), though this is not an absolute requirement.
  • Please also add links to help desk posts, talk pages, or other discussions you think are relevant.
  • Language skills — other than English — are also highly appreciated. Additional help in language queues is greatly needed and we'd like to know if you are able to help in any other language.
  • If you already have access to VRTS, and you'd like to get access to additional queues, you typically don't need to apply here. Ask on Administrator requests on vrt-wiki instead.
  • Permissions queues: users that already have strong knowledge of and experience with copyright issues, like administrators or license reviewers on Wikimedia Commons, are highly appreciated and invited to volunteer. Users without such skills should apply for info queues instead.
German-speaking volunteers Flag of Germany.svg Flag of Austria.svg Flag of Switzerland.svg Flag of Liechtenstein.svg Flag of Belgium.svg Flag of Namibia.svg

If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.

Dutch-speaking volunteers Flag of the Netherlands.svg Flag of Belgium.svg Flag of Suriname.svg

If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nl@lists.wikimedia.org for the team to assess your application.

Please add your application and also send an e-mail to volunteers-vrt@wikimedia.org linking to your application on this page and giving your age. Please do so each time you apply.


I'd like to help out on the Volunteer Response Team because I think I can make a difference. One of my absolute favorite parts of editing on enwiki is being able to help and mentor others along the way. I have not been too active recently due to school and family, which I'm sure doesn't look too good. However, I am ready to get back into the flow of things, and the VRT is something I would love to put much of my effort into. I've always enjoyed customer-service-like environments, and it comes with its fair share of rude people, but the ability to help those who need help is incredible to me. I've also helped out at the Teahouse in the past, which I love. Finally, I'll note this: if you all feel I should gain more experience before applying here, that's fine by me and it's your call. However, I think I'm ready to take this on. I'm quite familiar with policies, guidelines, and the way things work around here, especially on enwiki, and I think I have the soft skills needed to work in this user-facing and surely fast-paced environment. Thank you so much for your time and consideration, and have a wonderful day! Bsoyka (talk) 13:34, 25 June 2022 (UTC)

Remove authorisation of photo Dr. Denis YipEdit

Hello, I would like to withdraw the authorsation of photo Dr. Denis Yip, https://commons.wikimedia.org/wiki/File:Denis_Yip_CEO_of_Hong_Kong_Applied_Science_and_Technology_Research_Institute.jpg

May I know the arrangement?? Thanks~ 02:29, 27 June 2022 (UTC)

Hello, the agreement that you sent to the VRT is not withdrawable and this is not the right venue for these types of questions. Please go to the c:Commons:Volunteer Response Team/Noticeboard for further queries. —Yahya (talkcontribs.) 10:02, 27 June 2022 (UTC)