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"Dealing with online harassment: Handling reports"
"Welcome! This is the fourth of five modules about dealing with online harassment. This module should take around 25 minutes to complete.
This section covers how to handle reports of harassment, actionable or otherwise.
In this section, you'll get advice on how to reply to initial reporters, information on what kind of reports can be dealt with locally and which should be escalated, tips and best practices when investigating reports and how to write good documentation for collaborating on harassment reports."