User:Doc glasgow/OTRS

This is a compilation of personalized form responses I use on Wikipedia's OTRS system. See also OTRS/en.

No change (involved user)

Although we appreciate your interest in our project, I apologize that the email response team cannot make changes to articles on request. However, everyone can edit pages on Wikipedia.

To edit a page, simply click the "edit" label at the top of the page. You don't even need to log in to edit, although creating an account gives you more options and helps you keep track of your contributions. If you wish, you can create an account at [http://en.wikipedia.org/w/wiki.phtml?title=Special:Userlogin].

However, please note that we discourage users from editing subjects they are personally involved in. For more information on this, see [http://en.wikipedia.org/wiki/WP:AUTO]. You can place information or suggestions on the article's talk page so that other editors can consider it.

See [http://en.wikipedia.org/wiki/Wikipedia:Welcome] for more information if you're interested in contributing. Thank you for your interest in our project.

Correct or expand

Missing article

Many articles are missing from our encyclopedia simply because nobody has written them yet; the subjects are chosen by the editing community rather than by direct request. If you have information on a subject we don't yet cover, you are very welcome to begin writing an article yourself. If you're interested in editing Wikipedia, <http://en.wikipedia.org/wiki/Wikipedia:Welcome> is a good introduction. Also note Wikipedia's main inclusion policy at <http://en.wikipedia.org/wiki/Wikipedia:Notability>. Alternately, you can propose articles at <http://en.wikipedia.org/wiki/Wikipedia:Request_articles>, although this page has a lengthy waiting time.

Thank you for your suggestion and your interest in contributing to Wikipedia.

Lost account

Thank you for your email. Note that both your username and your password are case-sensitive, which means that capitalization makes a difference. For example, you cannot log in to "JohnSmith" by typing in "Johnsmith" (lowercase 's').

If you entered a valid email address when you registered, you can request a new password be sent to you. To do so, click on the "Log in" link in the upper-right corner. Enter your username, and click the button near the bottom of the page called "Mail me a new password". You should receive an email message with a new random password; you can use it to log in, then change your password in your preferences to something you'll remember.

Unfortunately, we cannot recover lost passwords for you, as we don't have access to other people's passwords. If you cannot recover your password, feel free to create another account.

I'm sorry that you were inconvenienced by these problems, and hope that you're able to resolve your difficulties logging in and contribute to our project.

MediaWiki

Thank you for your mail.

The software upon which Wikipedia runs, MediaWiki, is released under the GNU Free Documentation License (see <http://en.wikipedia.org/wiki/GFDL>). You can download the software at <http://www.mediawiki.org>. Any questions about MediaWiki would be best directed to that website.

Please note that I am not a lawyer. If you have any doubts or questions about the GFDL or other legal matters, I advise that you consult with someone who is.