15:48, 24 Aug 2004 en:User:The Anome (However, they also do not want to get rid of revenue-earning customers for no good reason, so you must expect to have to provide well-documented evidence of a pattern of abuse before they will act.)
15:47, 24 Aug 2004 en:User:The Anome (Most ISPs are surprisingly responsive if they feel their terms and conditions of business (which generally include an Acceptable Use Policy) are being breached. They don't want net abuse comin)
15:42, 24 Aug 2004 en:User:The Anome (Remember: to complain effectively, have all your facts on hand, be polite, be reasonable, be persistent.)
