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Strategy/Wikimedia movement/2018-20/Working Groups/Advocacy/Recommendations/4

Knowledge managementEdit

the knowledge is captured and retained -> accessibility increases -> the community has active input -> learning and exchange makes the movement more resilient and better prepared

R4: There is constant knowledge management about methods, cases, success stories, and failures for all advocates to access and learn from, processed and maintained by, with and for themEdit


Why: knowledge management (storing, classifying and making available) of materials is essential for a global movement that runs advocacy efforts. Many dossiers and ideas developed in EU or US are then copied in various jurisdictions. A trace of how it was tackled and by whom is the basic minimum others should be able to obtain in such a repository. Also since the essence of our projects is knowledge management it should expand into all realms of our work.


The repository needs centralisation in the aspect that it should be accessible for everybody without really knowing that they need to look for a specific region or dossier; it should have sufficient metadata to be searchable and materials should be actively sought, organised and also featured in a centralised manner. At the same time the community members should be able to add content and request UX modifications. Materials on best practices of doing advocacy, training and capacity building content should be designed, planned and added through a conversation with the community on specific needs and objectives.