Research:Wikipedia Editor Survey November 2011/Translation/en

Questionnaire of the Wikipedia Editor Survey November 2011

Terminate language

Thank you for taking the time to participate in our survey today. We truly appreciate that you were interested in contributing. Unfortunately, the parameters of this study don’t match your background. We hope that you will participate in future studies that are a closer match to your background.

INTRODUCTION SCREEN

• S0. In which language would you prefer to take this survey?

1. Arabic (ar) - العربية
2. English (en) - English
3. French (fr) - Français
4. German (de) - Deutsch
5. Japanese (ja) - 日本語
6. Portuguese (pt) - Português
7. Russian (ru) - Русский
8. Spanish (es) - Español
9. Turkish (tr) - Türkçe
10. Simplified Chinese (zh-hans) - ‪中文(简体)‬
11. Traditional Chinese (zh-hant) - ‪中文(繁體)‬

Thank you for taking the November 2011 Editor Survey. You have made Wikipedia and its sister projects what it is and your input will help make our projects even better. Our goal is to use the information in this survey to generate insights that help improve your editing experience. We will share our report and analysis of the survey with you when the survey is complete.

The survey will take approximately 15 minutes to complete. We will also use basic information like your edit history from your user profile for analysis.

We realize that this is a significant request of your time and we want to thank you in advance for your support in collecting valuable information that will help us all.

Thanks for your time and contribution!

How will we use this information?

By taking this survey, you allow us to use your responses and comments for analysis and research, and you agree to donate them in the public domain. We may share your responses and comments with researchers and others. However, we will not include your name, address, telephone number, or email information with respect to responses and comments that we share publicly.

If you have any questions about this survey, or concerns about confidentiality, please feel free to contact the team conducting the survey: survey@wikimedia.org

SECTION I: INTRODUCTORY QUESTIONS

D1. Thank you for agreeing to participate in the editor survey. Did you participate in the April 2011 Wikipedia Editor Survey?

• 1 Yes
• 0 No
• 2 I can’t remember

D2. In what year did you start contributing to Wikipedia?

___

D3. Since you started editing Wikipedia, approximately how many edits have you made? (Please don’t include changes made using bots.)

____

D3a. Did you make any anonymous edits in Wikipedia before you registered as a user or set up an account?

1 Yes

0 No

[ASK IF D3a=1]

D3a1. How many anonymous edits did you make before you registered as a user or set up an account? [NUMERICAL OPEN END]

D3b. What prompted you to set up a user i.e. a login account for editing? Please choose all those that apply.

a. I wanted to track my edit history

b. I wanted other editors to be able to see my contributions

c. It made it easier for other editors to contact me

d. I wanted to interact more frequently with other editors

e. I wanted to have a watchlist of articles that I could follow

f. I wanted the ability to set up my browsing, editing and other preferences in my account

D4. What is your nationality?

__________

D5. In which country do you live?

______

D6. Is there a Wikimedia chapter in that country?

1 Yes

0 No

9 I don’t know

[ASK ONLY IF D6=1]

D6a. Are you a member of the local Wikimedia Chapter?

1 Yes

0 No

D7. What is/are your primary language(s)? Please choose all that apply.

D8. We are interested in learning about your proficiency with computers and computer applications. Below is a list of proficiency levels. Please choose one that describes you the best.

1. I am not very comfortable using a computer.
2. I use my computer to read email, browse the Internet and use word processors.
3. I can download and set up files and applications on my computer.
4. I can program and create my own applications.

SECTION II: PARTICIPATION AND CONTRIBUTION

The next few questions are about your participation in Wikipedia. Q1a. Which language versions of Wikipedia do you CONTRIBUTE to? Please choose all that apply.

[NOTE TO PROGRAMMER ONLY SHOW THE CHOICES IN q1a] Q1b. Which language version of Wikipedia do you PRIMARILY CONTRIBUTE to? Please choose ONE.

Q2a. Which language versions of Wikipedia do you READ? Please choose all that apply.

[NOTE TO PROGRAMMER ONLY SHOW THE CHOICES IN q2a] Q2b. Which language version of Wikipedia do you PRIMARILY READ? Please choose ONE.

Q3. What is your user access level? Please choose all that apply.

1. Unregistered user (no account)
2. Registered user (basic account, with or without rollbacker, reviewer status, etc.)
3. Administrator
4. Bureaucrat
5. Steward
6. Checkuser
7. Oversighter

Q4a. We are interested in finding out more about your recent participation in Wikipedia and the Wikipedia community. For each activity, please indicate how often you have participated in the following activities in the last 30 days.

ACROSS

• Not at all
• Seldom
• Sometimes
• Often
• Very often

DOWN [RANDOMIZE]

a. I write new articles.

b. I add content to existing articles.

c. I fix formatting, spelling/grammar, or make other minor edits to articles

d. I do translation work.

e. I patrol for vandalism, copyright violations, or other problems with articles.

f. I answer readers’ questions and complaints.

g. I resolve disputes among volunteers (e.g. mediation, arbitration).h. I organize or help events, workshops, meet-ups, or annual Wikimania conferences.

i. I do public outreach or advocacy outside the Wikipedia community.

j. I do technical work such as maintaining servers or software.

k. I participate in chapter work.

l. I participate in discussions about articles.

m. I develop or maintain policies, guidelines and similar community processes.

Q4b. Below is a similar list of activities. Please indicate how often you have participated in the following activities in the last 30 days.

ACROSS

• Not at all
• Seldom
• Sometimes
• Often
• Very Often

DOWN [RANDOMIZE]

a. I upload or edit media, images, maps, etc.

b. I conduct quality review and assess articles for featured-article selection.

c. I participate in deletion processes such as speedy deletion, proposed deletion and articles for deletion discussion.

d. I work on the help desk or do other work to welcome new editors.

e. Other, please specify______

Q6. Below is a list of tools available for editors. For each one, please tell us whether it makes it any difference when editing Wikipedia.

ACROSS

• 0 I am not aware of this feature.
• 1 It makes it easier to edit Wikipedia.
• 2 It makes no difference to my editing experience.
• 3 It makes it harder to edit Wikipedia.

DOWN [RANDOMIZE]

a. Help pages

b. Policies and guidelines

c. Wiki markup or HTML-like language

d. Editing interface

e. Automated tools such as Twinkle, Huggle, AWB, etc.

f. Community forums and discussions

g. Bots

h. User-scripts and gadgets

[ASK ONLY THOSE WHO STARTED EDITING WIKIPEDIA IN 2010 AND BEFORE BASED ON D2, it would require computing a new variable in the background]

Q7a. Thinking about THIS YEAR (2011), how active were you on Wikipedia compared to the previous year (2010)? Please choose one.

• 1 I was less active on Wikipedia in 2011 compared to 2010.
• 2 There was no change in my activity level.
• 3 I was more active on Wikipedia in 2011 compared to 2010.

[ASK ONLY IF Q7A=1]

Q7b. Why did you become less active on Wikipedia? Please choose all that apply.

[RANDOMIZE]

a. I don’t have time.

b. I spend more time on other online activities like Facebook, blogging, Twitter etc.

c. I spend more time on other offline activities like reading, spending time with my family and friends etc.

d. It is a waste of my time since my edits will be reverted or deleted.

e. I think I don’t have enough expertise to contribute.

f. Other people are doing it, so I don’t have to do it.

g. I don’t want to edit the work of other editors.

h. I am happy to read, and I don’t need to contribute.

i. I choose not to spend my time editing.

j. I don’t edit because of conflicts with other editors.

k. The rules and guidelines for editing have become too complicated.

l. There’s not enough interaction with or communication with other editors

m. I keep getting warnings and other kinds of discouraging notifications

n. Other, please specify ­­­­­­­­______

SECTION III: TECHNOLOGY AND NETWORKING

The next few questions are about your use of different types of technological devices and Internet websites. Q8a. Below is a list of electronic devices some people own. Which of the following do you own?

[RANDOMIZE]

a. A desktop computer

b. A laptop computer or netbook

c. A tablet device such as an iPad

d. A mobile or cellular phone

e. An MP3 player such as an iPod

f. None of the above [ANCHOR, MUTUALLY EXCLUSIVE]

[ASK ONLY IF 8A(D)=1]

Q8b. Do you own a smart phone such as an iPhone, Android, or Blackberry?

1 Yes

0 No

Q8c. Below is a similar list of electronic devices. Do you use any of these devices to EDIT Wikipedia. Please choose all that apply.

a. A desktop computer

b. A laptop computer or netbook

c. A tablet device such as an iPad

d. A mobile or cellular phone

e. An MP3 player such as an iPod

Q8d. Below is a similar list of electronic devices. Which of these do you use to READ Wikipedia? Please choose all that apply.

a. A desktop computer

b. A laptop computer or netbook

c. A tablet device such as an iPad

d. A mobile or cellular phone

e. An MP3 player such as an iPod

SECTION IV: WIKIPEDIA COMMUNITY

These next questions are about your interactions with other Wikipedia editors and your experiences as a member of the Wikipedia community.

Q17. We are interested in finding out how you would describe fellow editors. Below is a list of words to describe editors within the Wikipedia community. Please choose the TOP TWO words that describe Wikipedia editors. Please select two.

[RANDOMIZE]

a. Helpful

b. Friendly

c. Collaborative

d. Rude

e. Unfriendly

f. Intelligent

g. Dumb

h. Arrogant

Q18a Below is a list of interactions/experiences editors may have with others within the Wikipedia community. For each one, please tell us if you have had this interaction/experience.

[RANDOMIZE]

a. Another editor adding content/photos to an article you are working on

b. Having inaccurate material added to an article you started

c. Getting a barnstar or similar award from another editor

d. Having your article(s) selected as featured article(s)

e. Having other editors fix grammatical errors in article(s) you started

f. Having other editors add content to article(s) you started

g. Having your picture(s) used in articles

h. Having your content reused

i. Having others compliment you on your edits/articles

j. Article(s) making it to the front page

Q18b Below is a similar list of interactions/experiences editors may have with others within the Wikipedia community. For each one, please tell us if you have had this interaction/experience.

a. Having your edits reverted without any explanation

b. Having your edits reverted, but with an explanation

c. Having an article that you were working on deleted

d. Being looked down on by more experienced editors

e. Argument(s) with editors on discussion pages or elsewhere

f. Other editors pushing their point of view

g. Having offensive or inaccurate material added to articles you were working on

[ONLY SHOW THOSE OPTIONS FOR Q18 where a-j & a-g =1]

Q19. Below is a shorter list of interactions you have had within Wikipedia community. For each one, please tell us the degree to which it affects your overall experience editing Wikipedia.

1 This makes me less likely to continue editing Wikipedia.

2 This does not affect my likelihood to edit Wikipedia.

3 This makes me more likely to continue editing Wikipedia.

Q20a. If you had to choose, which of these would you agree with: [QT=SS]

[ROTATE OPTIONS]

1 The feedback from other editors through reverts, discussions, etc. has helped me become a better editor.

2 The feedback from other editors through reverts, discussions, etc. has been a bad experience for me.

Q20b. If you had to choose, which of these would you agree with:

[ROTATE OPTIONS]

1 Warning messages on my talk page from bots make me less likely to edit.

2 Warning messages on my talk page from bots don’t impact my likelihood of editing.

Q21a. Have you asked help about the following topics from fellow editors?

[ACROSS]

1 Yes

0 No

[DOWN]

a. Editorial policy

b. Technical help, including Wiki Mark Up, multi-media etc.

c. Asking others to edit an article that you are working on or interested in

d. Reference related questions

e. Content related questions

Q21b. Thinking about the last time you asked a fellow editor for help, how happy were you with the help you received?

5 Extremely Happy

4 Very Happy

3 Neither Happy or Unhappy

2 Very Unhappy

1 Extremely Unhappy

Q22. From your perspective, what is the best way to gain a reputation within the Wikipedia community? Please rank the following choices in descending order of importance. [RANK]

a. Writing new articles

b. Editing or fixing existing articles

c. Commenting on talk pages

d. Helping with administrative tasks such as deleting, blocking, etc.

e. Providing support to other users such as mailing-list moderation or technical help

f. Helping others resolve conflicts such as mediation or arbitration

[ASK ONLY THOSE WHO HAVE MADE 1-10 EDITS]

Q23. As a new editor, we are interested in your opinion about how the community should rewrite the welcome templates i.e. premade messages for greeting new users? On a scale of 1-10, please rank the following suggestions to rewrite the welcome templates.

a. The welcome message should mention the first article that a new editor has edited

b. The welcome message should mention username of the new editor

c. The welcome message should come from a fellow editor, and not a bot

d. The welcome message should focus less on maintaining quality of article that a new editor has edited

e. The welcome message should use language that celebrates the first edit of a new editor

SECTION V: WIKIMEDIA FOUNDATION, CHAPTERS AND BOARD

The next few questions are about your participation with the Wikimedia Foundation, Chapters and board of trustees.

Q24. Have you ever sought or received information from the Wikimedia Foundation?

1 Yes

0 No

[ASK ONLY IF Q24=1] Q24a. Are you happy with the quality of information you received from the Wikimedia Foundation?

1 Yes

0 No

[ASK ALL] Q25. Have you ever voted in the Wikimedia Foundation Board of Trustees elections?

2 Yes

1 No, but I am aware of the elections

0 No, I am not aware of the elections

[ASK ONLY IF Q25=1] Q25a. Why have you never voted in the elections for the Wikimedia Foundation Board of Trustees? Please choose all that apply.

[RANDOMIZE]

a. I missed the deadline.

b. I felt I didn’t have enough information about the Wikimedia Foundation to make a good decision.

c. I felt I didn’t have enough information about the candidates to make a good decision.

d. I wanted to vote but was not eligible.

e. I was not interested.

f. Other ______

[ASK ONLY IF Q25=0] Q26. Now that you know about the elections for the Wikimedia Board of Trustees, would you be interested in voting in these elections in future?

1 Yes

0 No

Q27. Have you ever run, or would you like to run, for the Wikimedia Foundation Board of Trustees?

1 Yes

0 No, I’m not interested

9, No, I was not eligible to vote in the elections.

[ASK ONLY IF Q27=0] Q27a. Why are you not interested in running in the Wikimedia Foundation board of trustee elections?

a. I missed the deadline

b. I am not interested in running for elections

c. I disagree with Wikimedia Foundation’s policies and practices

d. I think I can’t make a difference even if I am elected

e. I don’t have the information or don’t know how to run for elections

f. Other _____

[FOR EACH OF THESE QUESTIONS THERE SHOULD BE AN OPTION “NOT APPLICABLE”] Q28a. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate your own performance, in contributing to the Wikimedia movement?

Q28b. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of Wikimedia volunteers overall, in contributing to the Wikimedia movement?

Q28c. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of the Wikimedia Foundation, in contributing to the Wikimedia movement?

Q28d. On a 0-10 scale with 0 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of the Wikimedia chapters, in contributing to the Wikimedia movement?

SECTION VI: DEMOGRAPHICS

Before we finish, we would like you to answer some questions about yourself.

D9. How old are you?

_____ Years

D10. What is the highest level of education you have completed?

Primary education (elementary, primary, middle school or junior high school, etc.)

Secondary education (high school, A-levels, apprenticeship, etc.)

Tertiary education undergraduate (diploma, associate’s degree, bachelor’s degree)

Graduate education (master’s)

Graduate education (doctorate)

D11. Are you currently enrolled in school or university?

1 Yes

0 No

D12. Are you employed?

1 Yes, I am working full-time.

2 Yes, I am working part-time.

3 No, I am not currently employed.

D13. Are you married, do you have a partner, or are you single?

1 I am married.

2 I have a partner, but I am not married.

3 I am single.

D14. Do you have children?

1 Yes, I have children

0 No, I don’t have children

D15. What is your gender?

1 Male

0 Female

2 Transsexual

3 Transgender

(ASK ONLY IF D15= 0) D16. We are interested in the interactions that women have within the Wikipedia community. Below is a list of unpleasant experiences some female editors might have had. Please mark if you have PERSONALLY had any of these experiences. Please choose all that apply.

a. I have received too much attention.

b. I was stalked online.

c. Someone tried to contact me unnecessarily outside Wikipedia.

d. Someone tried to meet me in person.

e. Someone used my image without my permission.

f. Someone left inappropriate messages for me, or comments about me, in userspace or elsewhere on Wikipedia.

g. Someone tried to flirt with me.

h. Other ________

i. None of the above [ANCHOR, MUTUALLY EXCLUSIVE]

EXIT SCREEN

THANKS FOR PARTICIPATING IN THE SURVEY! THE DATA WILL BE ANONYMIZED AND RESULTS WILL BE RELEASED INTO THE PUBLIC DOMAIN.