Global Reach/Iraq Survey 1 Full Text

Q1: Choice of language

Arabic
Kurdish
English

Q2: Do you use the internet?

If yes, press 1
If no, press 2

Q3A:What do you use the internet for the most?

If you use the internet mostly for Facebook or WhatsApp, press ...
If you use the internet mostly for news, press ...
If you use the internet mostly for entertainment, press ...
If you use the internet mostly for looking up information, press ...
If you use the internet for a purpose not mentioned press 5

Q3B:Do you use Facebook?

If Yes, press ..
If No, press ..
If you are not sure, press 3

Q3C: How does the cost of data affect your use of the internet?

Data costs do not affect my use of the internet
I use the internet a little less because of data costs
I use the internet a lot less because of data costs
I can’t afford to pay for internet access

Q4A: What is the biggest reason you don’t use the internet?

If you are not sure what it is, press ..
If you don’t know how it would be useful, press ..
If it would be too expensive, press ..
If you don’t want to learn to use it, press ..
For any other reason, press 5

Q4B: How often do you find online content in your language?

Frequently
Sometimes
Rarely
Never

Q5: Have you heard of Wikipedia before this call?

If you have heard of Wikipedia before this call, press 1
If you have never heard of Wikipedia before this call, press 2

Q6: Where did you find out about Wikipedia?

If you heard about Wikipedia from your friends or family, press ..
If you heard about about Wikipedia from school or college, press ..
If you heard about it from the Internet, press ..
If you heard about it from radio, tv, or billboards, press ..
If you are not sure, press 5

Q7: How often do you read Wikipedia?

If you read Wikipedia every day, press 1
If you read Wikipedia once a week, press 2
If you read Wikipedia once a month, press 3
If you almost never read Wikipedia, press 4
If you have never read Wikipedia, press 5

Q8: Are you interested in reading Wikipedia?

If you are not interested in reading Wikipedia, press ..
If you are somewhat interested in reading Wikipedia, press ..
If you are very interested in reading Wikipedia, press ..

Q9A: Which of the following changes, if any, would make you more likely to use Wikipedia?

If internet data charges were cheaper, press ..
If you trusted the content, press ..
If there were more interesting articles, press ..
If you knew how to find and use Wikipedia, press ..
If none of these changes matter to you, press 5

Q9B: What is the largest barrier keeping you from reading Wikipedia?

If internet data charges are too expensive, press ..
If you don’t trust the content on Wikipedia, press ..
If the articles are not interesting enough, press ..
If you do not know how to find and use Wikipedia, press ..
For any other reason, press 5

Q10: What do you use Wikipedia for the most?

If you use Wikipedia the most for school or college, press ..
If you use Wikipedia the most for work, press ..
If you use Wikipedia the most for entertainment, press ..
If you use Wikipedia the most for another reason, press 4

Q10X: Have you heard of Google before this call?

Yes
No

Q10Y: Have you heard of Facebook before this call?

Yes
No

Q10Z: Have you heard of WhatsApp before this call?

Yes
No

Q11: Can you use the internet with your cell phone?

If you can use the internet with your cell phone, press ..
If you cannot use the internet with your cell phone, press ..
If you are not sure if you can use the internet with your cell phone, press 3

Q12: How do you access the internet on your phone?

If you don’t use the internet on your phone, press 1
If you only use cellular data, press 2
If you only use Wifi, and no cellular data, press 3
If you use both Wifi and cellular data, press 4
If you are not sure, press 5

Q14: How old are you?

If you are less than 18 years old, press 1
If you are between 18 - 30 years old, press 2
If you are between 30 - 50 years old, press 3
If you are over 50 years, press 4
If you prefer not to say, press 5

Q15: Are you male or female?

If you are female, press 1
If you are male, press 2
If you prefer not to say, press 3

Q16: Do you live in a rural or an urban area?

If you live in a rural area or small town, press 1
If you live in an urban area or city, press 2

Q17: What geographical zone do you live in?

Greater Baghdad
Kurdistan
Southern Iraq
Eastern Iraq
Western Iraq
Other

Statements

S1: Greetings, we are from Wikipedia and are conducting a research survey to improve our services. We would like to ask you a few questions about how you use your phone to access information. If you complete this survey, you will be entered into a raffle to win 150 minutes of airtime. This survey won’t take more than a few minutes of your time. Please listen to each question carefully and respond as using the keypad on your phone.

S1 Alternate: Greetings, For a chance to win 150 minutes of airtime, please complete the following survey. We are from Wikipedia and are conducting a research survey to improve our services. We would like to ask you a few questions about how you use your phone to access information. This survey won’t take more than a few minutes of your time. Please listen to each question carefully and respond as using the keypad on your phone.

S2: Wikipedia is an internet website where you can find information about almost anything you would like to know.

S4: Thank you for completing our survey. You have have been entered into a raffle to win 150 minutes of airtime. We really appreciate your time. Have a wonderful day.