GLAM CSI/User story – Wiki Loves
< GLAM CSI
Persona: Dylan, Wiki Loves Monuments manager
edit- Background: Dylan has been a Project Manager of Wiki Loves Monuments competition for more than two years. Their main task in running the photo competition (the largest photo contest in the world) is to communicate with the participants, local chapter organizational team, jury and the other stakeholders.
- Goals: Increase the engagement to the Wiki loves monument competition, help the newcomers to feel comfortable and aware of the competition and Wiki commons rules.
- Skills: Proficient in digital tools, high knowledge of Wiki commons and Wiki loves Monuments tools and rules.
- Challenges: There is limited time to support participants as the competition is only one month long. Typically, half of the participants to Wiki Loves Monuments are newcomers. Therefore, supporting the onboarding process and handling problems is more demanding. The judging duration is limited to one month to provide the top 10 photos from the national level to the international competition.
User Story: Using the Wiki Loves competition tool
editAs Dylan, the Wiki Loves project manager...
I want to see a tool with more detailed real-time information about the users, newcomers and photos uploaded day by day.
So that I can easily take that information to account and contact with the participants directly and share the feedback if there are any mistakes made as quickly as possible.
User Scenario: Wiki Loves statistics tool for a Project Manager
edit| Step | Narrative | Notes |
|---|---|---|
| 1 | Dylan registers and runs the Wiki Loves tool at https://wikiloves.toolforge.org/ | |
| 2 | Dylan checks the statistics every day on the dashboard for the relevant country | |
| 3 | Dylan goes further in and inspects the photos uploaded that day | |
| 4 | Dylan checks individual photos participants uploaded to see if all the mandatory information for the competition has been entered |
User Journey: Engaging with the Wikimedia Community and Beyond
edit| Phase | Narrative | Challenges | Tools and links |
|---|---|---|---|
| Setup | Register and setup the country competition | Need to learn WikiLoves tool on Toolforge | https://wikiloves.toolforge.org/ |
| Statistics | Examine overall statistics for country competition | Good daily progress shown, but not able to inspect individual images quickly from this page, performance can be an issue. | https://wikiloves.toolforge.org/monuments/2023/Ukraine. |
| Daily inspection | Examine each day's images for overview of contributions | Image gallery shows photos, but does not display relevant metadata such as photographer or other descriptive data. | Heritage tool |
| Image inspection | Inspect individual images for correctness | No advanced reporting tool for this, need to do manual inspection. | Commons report_02.jpg) |
| Image grid | An image grid with more detailed metadata would allow for faster inspection for managers. | Requires new tool development or feature request. |
_02.jpg){kind=link}