Community Insights/Pulse

Community Insights Survey

The 2018 Report is published! >>

Home ·

Reports ·

Frequently asked questions

Pulse Surveys

Note - having the "pulse surveys" in addition to the larger performance survey was quite ambitious and thus they may not happen this year. Instead, it is likely we will do a process evaluation to see how the performance survey went, what went as expected, what did not, what worked well, and what needs to improve.

The pulse surveys are a smaller version of the performance survey. These surveys will focus on the five audiences and they will also focus on getting data related to (1) community needs and feedback about WMF projects, programs and services; (2) measuring outcomes of the WMF's projects, programs and services; (3) and input to WMF future projects.

Pulse surveys are different from the Performance survey in three ways:

1. They are meant to be shorter, faster surveys to implement
2. These surveys are meant to offer a different timing for data collection -- for this first year, only one pulse survey will be done and is scheduled around April/May.
3. These surveys will depend more heavily on the resources of the teams who need the data.

The main benefits of participating in the Pulse surveys is that (1) these surveys will get dedicated support from the Learning and Evaluation team and (2) these surveys will benefit from coordinating across teams to have the resources to get the surveys done, rather than using working groups.

Learn about the Pulse surveys process >>

Calendar

Milestone	June 2017 survey	September 2017 survey	June 2018 survey
Question applications due	March 2017	August 2017	March 2018
Consultations & Question Review	April 2017	September 2017	April 2018
Survey distribution	May 2017	October 2017	May 2018
Survey analysis	May 2017	October 2017	May 2018
Process evaluation	June 2017	November 2017	June 2018

Process

Intent and Question proposals

Teams will be able to state their intent. The purpose of this is to coordinate across the teams who will be participating in this survey.

Question proposals

Teams will work together to develop their questionnaires and the Learning and Evaluation team will be available to give feedback and refine the survey. They may also be able to support testing the survey.

Data collection and analysis

Learning and Evaluation team will work with the various teams to develop a sampling strategy and a calendar, but each team will need to manage their own survey distribution. Each team will also be responsible for analysis, with support from L&E and other data analysis experts at the WMF.