コミュニケーション/調査/多様性、平等性、包括性について/アメリカ合衆国 - 2021年

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Diversity, equity, and inclusion communications research

2021年、ウィキメディア財団は、皆さんがウィキペディアを含む私たちの仕事やプロジェクトに対して抱いている認識、信頼性、代表性の感覚がどのようなものかをよりよく理解するために、継続的な一連の調査に着手しました。

調査結果全文
2020.06.03 Protesting the Murder of George Floyd, Washington, DC USA 155 50203.jpg

このデータは、ウィキメディア財団とグローバルなボランティア運動がknowledge equityを達成するために取り組む上で、非常に重要なものです。

本報告書に記載されている調査結果は、第1回目の調査によるものです。米国の成人を対象に、黒人、ヒスパニック、アジア系アメリカ人、LGBTQ+、身体的・精神的に自分が健康だと思う人を対象に、さらにジェンダーごとに分けて、ウィキペディアとウィキメディアに対する認知度を調査しました。

The study was commissioned by BAMM, a global data and insights firm with deep expertise in helping organizations to meaningfully understand their audiences. Future surveys are planned in Brazil, Japan, Nigeria, and South Africa.

このデータの使われ方

この調査は、ウィキメディア財団と運動に役立ちます。

  • Better understand areas where we can strengthen and improve work in relation to knowledge equity goals.
  • Better understand audiences within these groups and reasons for representation gaps in our movement among both editors and readers.
  • Make informed decisions about programming and priorities based on the issues identified.
  • Develop more effective communications to increase engagement with those who are underrepresented in the Wikimedia movement.
  • Better measure progress, establish accountability, and set benchmarks for improvement.

== What we did ==

=== Survey ===

  • Two samples of US adults:
    • 1,000 people of color
    • 500 people who identify as white
      • Note: Hispanic is combined with Latinx due to following census race/ethnicity categories
  • 15 min survey
  • Fieldwork dates: 28 May - 7 June 2021
  • Note: Low sample size for respondents falling into the LGBTQ+ community[1]

=== Content analysis ===

  • 23,491 US-only biographies on English Wikipedia (only)
  • Across set of pre-agreed topic areas
  • Key measures analyzed (e.g. length)
  • Language analysis

== Key insights ==

  • There are significant differences between communities in how engaged they are with Wikipedia, how represented they feel, and how they perceive Wikipedia's values around diversity, equity and inclusion.
  • Women, across communities, are far more skeptical of Wikipedia's support of social/equity movements.
  • Black women and Hispanic women have the lowest engagement rates with Wikipedia, and have negative views of Wikipedia when it comes to inclusivity and support for racial and gender equality.
  • Asian women have high awareness and are heavy users of Wikipedia, but feel unrepresented on the platform.
  • White women have high awareness but relatively low engagement, and are highly skeptical of Wikipedia's inclusivity, specifically in regard to Wikipedia's racial and gender equality values.
  • Black men and Hispanic men are less engaged, but generally perceive Wikipedia as inclusive.
  • Asian men are highly engaged, generally have a positive view of the site, but feel somewhat unrepresented.
  • White men are the most engaged with Wikipedia and most likely to perceive the site as inclusive and supportive of equality.
  • The LGBTQ+ community are highly engaged with Wikipedia, and also perceive the site as inclusive*.
  • Those with physical conditions and those with mental health conditions are highly engaged and supportive.
  • Finally, there are clear differences in the types of language used in biographies between genders, ethnicities, and sexual identities emphasizing stereotypes and biases.

== Wikipedia awareness ==

  1. Lowest awareness among:  Hispanic women (69%), Black men (71%), Black women (72%).
  2. Highest awareness for White men, Asian women, White women, and LGBTQ+.[1]


Barriers:

  • Hispanic women, Black men, and Black women aware of other platforms.
    • Google
    • YouTube
  • We have not included these cohorts in our messaging or products.

== Wikipedia usage ==

  1. Very low use among Hispanic women (31%) and Black women (35%).
  2. Asian community both highly aware and heavy users.
  3. White women have low usage despite higher awareness levels.


Potential barriers:

  • Groups with low percentages of feeling represented on Wikipedia:
    • Black women (19%)
    • Hispanic women (22%)
    • Asian women (22%)
    • White women (36%)
  • Groups with low percentages of noting “accepting people like me” or inclusive:
    • Hispanic women (30%)
    • Black women (37%)
  • Black and White women are less likely to see Wikipedia as valuing racial equality/movements.

== Representation at the Wikimedia Foundation ==

  1. Asian men, Hispanic women and Black women feel the least represented by the Wikimedia Foundation


Barriers:

  • Black and White women are less likely to see the Wikimedia Foundation as valuing racial equality/movements. Conversely, White men and Hispanic men feel the opposite.

Note: There could be instances of misattribution due to Wikimedia sounding close to Wikipedia.

== Representation on Wikipedia ==

Black, Hispanic, and Asian women have low percentages of feeling represented on Wikipedia

Feel represented on Wikipedia:

  • Black women (19%)
  • Hispanic women (22%)
  • Asian women (22%)
  • Asian men (28%)
  • White women (36%)

== Editors ==

In 2020, the Global Data & Insights team surveyed our editors. The findings from the 2020 Community Insights survey correlate with our Diversity, equity, and inclusion communications research.


The race and ethnicity of US contributors, which we were measured for the first time, showed significant underrepresentation for LatinX and especially Black editors.

=== Would be very/fairly interested in editing Wikipedia articles ===

Although the proportion of editors identifying as women has increased 3.5 percentage points since 2019, women are still less interested than other groups in editing.


Potential barriers:

  • Women don’t believe their gender is represented among editors. Furthermore, women are less likely to see Wikipedia as valuing gender equality.
  • Low percentages of groups that believe Wikipedia has representative number of female editors:
    • Hispanic women (16%)
    • Asian women (22%)
    • White women (23%)
    • Black women (25%)
  • White women, Hispanic women and Black women least likely to feel Wikipedia supports gender equality, and the LGBTQ+ community.

== Wikipedia associations ==

Black & Hispanic women have low percentages of citing Wikipedia as “accepting people like me”.

== Movements and causes ==

Different groups have different perspectives about which movements and causes Wikipedia values.

  • "Freedom of speech" and "Feminism" are perceived by all groups to be a highly-valued movement/cause that Wikipedia values.
  • "Stop Asian Hate" is perceived by most groups to be not as valued by Wikipedia as other movements.

== Perception of ethnic representation ==

  • Perception of low ethnic representation in editors
    • Particularly an issue among Hispanic women, Asian men, Black women and Asian women.
  • Wikipedia has ethnic diversity of editors:
    • Hispanic women (22%)
    • Asian men (25%)
    • Black women (27%)
    • Asian women (30%)

== Perception of women representation ==

  • Women do not believe gender represented among editors in Wikipedia
  • Wikipedia has representative number. of women editors:
    • Hispanic women (16%)
    • Asian women (22%)
    • White women (23%)
    • Black women (25%)

== Biographies on Wikipedia ==

At a total level, there are low numbers of Asian and Hispanic biographies. At a total level, White biographies are shorter on average. Keep in mind, this data is observing English Wikipedia and that Hispanics in the U.S. may prefer to create Hispanic biographies in Spanish.

=== Average length of Biographies (by word count) ===

=== Number of Biographies ===

===Language bias use in biographies on English Wikipedia=== Words with highest relative use for each group compared to other group(s)

Female Male
Marrying Allegiance
Charted Fraternity
Crush Excellent
Fiancée Advantage
Motherhood Accurate
Asian Black Hispanic White
Relocation Colonization Chicano Research
Chow Bondage Viva Cottage
Internee Cried Familia Pillar
Pirate Intensive Earns Thinker
Gymnast Conversion Exotic Adventurous
LGBTQ+[1] Straight
Homophobic Mechanical
Visibility Infantry
Pronoun Patented
Flamboyant Pediatrics
Glitter Aviator

==Questions?== Please connect with us on our Department talk page.

==Notes==

  1. a b c Small sample size for LGBTQ+